M-Commerce

Scam texts are eroding trust in SMS marketing, creating a "friction tax" for retailers as customers ignore legitimate messages. New verification strategies aim to rebuild confidence before users engage.

Retailers are losing trillions to checkout friction, but new data shows that offering the right mix of payment options can significantly improve conversion rates, especially on mobile.

AI-powered apps are driving higher conversions and revenue, but retention remains weak. High churn, shorter trials, and rising costs expose a gap between early excitement and lasting value.

Automated imagery is emerging as a core CRM asset, helping SMBs standardize visuals, reduce friction, and strengthen retention across mobile-first retail channels.

Digital IDs in mobile wallets are reducing friction at checkout and verification, helping retailers reconnect online convenience with in-store shopping through loyalty, messaging, and tap-based interactions.

As AI agents change how people shop online, Forter’s upgraded trust platform helps retailers fight fraud and stay competitive in an agent‑driven e‑commerce world.

Meta is gradually transforming WhatsApp with AI and payment features, aiming to create a super app, though user trust and competition remain challenges.

Deepfake fraud is rapidly emerging as one of the most dangerous cyberthreats, eroding consumer trust in biometric authentication. AI-generated attacks manipulate Face ID and voice authentication to gain unauthorized access, steal payment details, and bypass traditional security measures, putting bot...

AI-powered mobile apps are rapidly shaping the digital economy, driving consumer engagement and spending. However, as this trend accelerates, stronger trust in e-commerce platforms is essential to sustaining growth.

DXL, the big and tall men's retailer with 300 U.S. stores, an e-commerce site, and a mobile app, has partnered with Bluecore to enhance personalization and customer engagement.

Prommt CEO Donal McGuinness discusses open banking, remote payments, and their roles in driving the cashless economy and shaping fintech's future in 2025.

AI-powered interactive ads enable dynamic, two-way conversations directly within the ad space. Shoppers can ask questions and receive real-time, contextually relevant answers in natural language.

The 2024 holiday shopping season isn't shaping up well for retailers, but the emergence of artificial intelligence offers a chance to optimize performance and increase customer satisfaction.

While mobile apps still capture significant attention, all-in-one web services in mobile wallets are emerging as an essential accompaniment to individual mobile apps.