co_workers_suck, posts by tag: supervisor - LiveJournal

**It's been a while since I last posted, and a lot has changed. Some for the good, some for the bad.**

I've spoken in the past about my job as a Courtesy/Bakery/whatever Clerk they need me to be. Well, I (finally!) got my cashier training (after 3 years of waiting, no less) back in October 2017. I was offered to work a total of 8 days a month at our in-store restaurant, got a raise (plus tips!), and am able to work a much more diversified schedule. (Thank God) This means, I've had to learn our Aloha restaurant system, which everybody said was a pain to learn, when in fact it's really easy when you know what you are doing.

In the time since getting my training, I've seen our Kitchen Manager/Catering Manager leave and a new Kitchen Manager start. The old Kitchen/Catering managers left us just after the Holidays and this new one is an asshole. Thankfully, I'm not the only one who thinks so. He's not very friendly to any of us who work for him, only to the customers. He doesn't place orders for food items that we sell in our hot ready-to-eat case/condiments for the restaurant. You have to badger him, and constantly remind him. His attitude is sometimes like that of a 2-year-old having a tantrum and he's around my age! That is no way to treat your employees.

Had some good news last week about a manager that most, if not all of us working the cash registers at the front, dubbed The Witch. She was, and still is, the worst manager we have at the store. She has had temper tantrums in front of the customers, and cursed out the cashiers. She's got a racial bias (she's Easter European - not sure exactly where she's from, immigrated here as a child) and she actively acts on it. We're supposed to start counting the register that we're using about 10 minutes before the end of our shift, to ensure that we get off on-time. That never happens when she's manager. A friend has stayed as late as a hour because of her. Found out from that same friend this week that The Witch has been given Full-Time status. I've never been more inclined to throw bricks at somebody.

Let's just say that there's a lot of us who are not happy that she's staying.

theidolhands asks:

1. Have you ever had to deal with a suck-up toward yourself, another co-worker, or a boss?

2. What butt kissing methods did they deploy? Anything especially nauseating?

3. And how did that ultimately go for them?

4. Don't you hate it when it seems no one notices or cares? Are they rlly so blind??

5. Ever do it yourself? Did it work?



★★★★

Feel free to answer any/all of the questions or bring up relevant subjects as you see fit. The questions are to prompt conversations and offer structure, though not a strict format.

Themed questions for members to answer are posted regularly! Click the "theme post" tag to see past posts. If you have a question you'd like to see answered by the community, leave it in a comment on this post.

I've talked previously about this manager that just pisses me off. Well, he struck again this past week.

Our store does Online Grocery Shopping. I help out sometimes with the actual shopping, but I mostly do the order pick-ups. Basically, I gather the totes/containers/bags for each specific order, and make sure everything is together so that the customer doesn't have to wait for their order.

The other day (I want to say it was Wednesday), we had an order pull up about 5 minutes before I was due to clock out (at 5PM). This manager told me no. That our Customer Service closer, who wasn't scheduled to clock in until 5PM, would do it. All I was going to do, was gather the items from our freezer/cooler and hand it off to the closer. But manager told me that he didn't want me doing 'overtime'. Overtime for part-timers is going over 40 hours a week, which almost never happens. He walked behind the CS desk and told me to put down the clipboard that the order form was attached to, that the closer would do it.

I exploded. 'Fine! I'll go home!' and I continued to cuss him out under my breath as somethings I was saying would not have been appropriate to say out loud in front of the customers. I said something to our Backroom Manager, and he agreed that I should've done the order, but he also agreed that Manager was right to send me home. It was clear to me that the customer should've come first, regardless of me staying "late".

This manager just does the most asinine things. Thank God upper management is watching him now. I hope he gets fired, as the majority of us that work the front end just do not like him.

I got told off by my manager for chatting to colleagues first thing in the morning, so I stopped doing it when he was in.

The other day, two people in my team chatted about non-work stuff right over his desk while he was trying to work, and he didn't say ANYTHING to them.

So, is it one rule for me and another for them, or am I the only one who gets told off in front of my colleagues?

The shop that I work in is a concession within a much larger shop. It is also a duel-shop, which means that while technically, we are the same company, one part sells clothing and the other part sells home furnishings, like curtains, duvets, ornaments etc. We each have our own tills and our own sales targets. I work every Sunday at the home furnishing part. We have one supervisor that day, who flits between both sections.

The supervisor had asked me and my colleague to make sure we talked to every customer. Okay, that sounds easy enough. So that's what we did. Our sales kept going up and up and up. At around 3:30, it got really busy in our section. My colleague had gone off to do the washing up, leaving me alone. I made sure to talk to ALL the customers. I said hello, and I asked them if they needed help. None of them did. Then the supervisor came over and said to me, "Charuby, I told you to talk to ALL the customers."

"I did."

"Are you SURE about that?" She said this as she was eying the shop, clearly thinking I hadn't talked to any of the customers.

"I'm definitely sure."

"Well that's not what it looks like. Talk to all these customers."

And then she walked off. For God's sake. Just because you haven't seen me talking to my customers, doesn't mean that I haven't actually talked to them. I'll talk to my customers once, IF they turn around and tell me they don't need help. Because seriously, talking to them AGAIN after they've told me that they don't need help is pestering and a clear way to drive business away. And as it turned out, we made over £300 more in sales in our section than she did in hers...

Also, me and my colleague did a bit of spying, since we're trying to collect evidence against her, because everyone has had enough of her and we want her gone. This isn't done out of spite, but because she is seriously not doing her job properly, is rude, has been bullying another supervisor, as well as two colleagues... and she's just a total liability. We also think she's been taking money out of the safe, since it's been going missing, but we don't have proof there. She was caught adding hours to her rota, hours that she never worked.

Anyway, back to the spying. I caught her talking to another colleague and completely blanking customers that had only just walked into the shop. Pot. Meet kettle. That's all I'm saying.

And then, she cashed up right when we were all due to go home. I had my mum waiting for me outside, and I really couldn't stay over. I told her I was going to have to go, and went to clock out and she said, "No you're not, you'll have to wait till I'm finished!"

That would mean, leaving about 15 minutes later than normal. Nope. Not doing it. YOU were obviously too busy faffing about, it's YOUR fault that you're running late with the cashing up. Nope. Not gonna happen. Me and my co-worker got our stuff and left. The other co-worker that had been with the supervisor in the clothing section was getting a lift from her, so she had little choice but to stay.

Other things she's done: Told my boss that she worked through her break last Sunday. LIE. I covered your break. Also, you had an extended break! You were meant to have half an hour. You took a 45 minute one instead.

A couple weeks ago, she was left in charge of the clothing shop because our boss was away. The delivery came on a Wednesday. She left it till 5pm Friday night. She hadn't adhered to the merchandizing guidelines and just put stock out anywhere she could, resulting in the shop being a complete mess. For two nights, she cashed up super super early, as in half an hour early (she got told off about that when my boss returned, and I think she left cashing up till the last second yesterday just for shits and giggles), she was lazy and ordered everyone to do everything for her... the shop was just a complete mess when the boss returned.

She sits in the office for prolonged periods, playing Candy Crush and the like, taking personal phone calls, playing games on the computer and just generally messing about.

She is a complete liability and is just driving me mad :(