Altoona Water Authority

News

• New Customer Service Phone System

  The AWA Customer Service department will be transitioning to a new phone system over the next few weeks. We are looking forward to providing you with an enhanced customer experience and call quality with the ease of automated processes while maintaining compliance and security. Our staff will be able to work smarter and more efficiently with the dashboards and service tools the system offers. Your calls are important to us, and we are making every effort to ensure that this transition goes without interruption. We will be conducting short segment testing prior to fully utilizing the new phone...

  • Thursday, April 23, 2026 at 12:19 PM

• What to do if you have a Water or Sewer Emergency?

  If you have an emergency, whether it's water or sewer related, and it's after our regular hours of 7am to 3pm or on a weekend, what do you do? You call 814-949-2540. The AWA has an answering service that will take your information and contact the foreman on call. Do not send an email. The fastest way to get a respons...

  • Monday, April 6, 2026 at 10:43 AM

• Sugar Run Fill Material Site Information

  The Altoona Water Authority continually monitors the Clean Fill Material site to ensure compliance with regulatory obligations. This site is authorized for specific, regulated use under current environmental and safety guidelines. We remain committed to protecting our local natural resources and ensuring that all activities in the area comply with applicable regulations. We appreciate your cooperation in maintaining the safety and cleanliness of our local natural resources.

  • Tuesday, March 17, 2026 at 9:00 AM

• AWA Enters into Trail License Agreement

  The Altoona Water Authority has approved an agreement with West Central Pennsylvania Off-Highway Motorcycle Association that allows the association’s development of a trail network on authority property located between Sugar Run and Lake Altoona and the Impounding Dam reservoir. West Central Pennsylvania Off-Highway Motorcycle (OHM) Association will develop its network slowly, in stages, with the parties gauging its effect on the property and area residents as they proceed. The association has shown itself to be responsible in their presentation and conducting litter clean up in the area. The...

  • Wednesday, February 25, 2026 at 7:18 AM

• "By the Numbers" 2025 Annual Summary

  Explore the AWA's 2025 Annual Summary, providing an in-depth look at our key achievements and improvements over the course of the year.

  • Friday, February 20, 2026 at 10:45 AM