Generate reports

We offer a variety of different reports containing information about your payments and accounts that you can generate on-demand or schedule from the Reports page in the Client Portal.

Reports can be generated for both Active and Closed accounts. Closed accounts are clearly labelled in the account selection dropdown, as shown in the screenshot below.

Generating reports

Before you start, ensure that you have been assigned the Create and schedule reports permission.

You can generate reports from the Reporting section.

1. On the left side menu, select Reports and click on Create report
2. Select the report you wish to generate (See Fig 2)
3. Fill in the required fields and select the required format
4. Click the Generate button

Your report may take some time to generate, depending on the size and number of reports being generated at the same time.

Scheduling reports

You also have the option to schedule reports, allowing you to automatically generate reports for the following report types:

• Account activity report
• Account report
• Account statement
• Payments held in sanctions
• Reconciliation
• Unprocessed payments

Note that the following reports cannot be scheduled:

• Account bookings statement
• Consolidated account statement

You can schedule reports from the Reporting section:

1. In the left side menu, under Reporting, select Schedules.
2. Select the report you wish to schedule (See Fig. 4).
3. Fill in the required fields and choose the desired format.
4. Click the Generate button.
5. A confirmation message will appear (See Fig. 6)

Assign a name to the schedule, set the frequency, activation day, format, and other options as needed. Note that these options may vary depending on the report (see Fig. 5).