Help & answers
Frequently asked questions.
If you can't find what you're looking for, the contact form lands a real human within one business day.
Yes, barrier-supportive, hypoallergenic where possible, developed with dermatology expertise.
In-house in Belgium under the supervision of our scientific team.
Yes, sign up on the product page to be the first to know.
Unopened products can be returned or exchanged within 30 days of delivery. Email [email protected] to start a return.
1–2 business days dispatch. EU 2–4 working days. Worldwide available.
Dermatology clinics, creators, and retailers welcome. Contact us to discuss.
Still have questions?
A 20-minute call with one of our shade specialists is free, or send us a note and a human will reply within one business day.