MyflyRight is a Hamburg-based legal technology company that assists air passengers in seeking compensation for flight delays, cancellations, denied boarding, baggage issues, and unused tickets. Its work is conducted under the EU Regulation 261/2004 and other international and national law governing passenger rights.[1][2]
| Company type | Private |
|---|---|
| Industry | Claims management |
| Founded | 2016 |
| Founders | Igor Maas, Djavad Ali |
| Headquarters | Hamburg,Germany |
Area served | Europe |
Key people | Andreas Bodden Managing Director |
Number of employees | 25 |
| Website | myflyright |
History
editMyflyRight was founded in 2016 by Igor Maas and Djavad Ali and is headquartered in Hamburg, Germany.[3] MyflyRight is led by Igor Maas, Djavad Ali and Andreas Bodden as managing directors.[4] Since its foundation the company has expanded its operations to several European countries, including Germany, Austria, Switzerland, Spain and the United Kingdom.[5]
Business model
editMyflyRight operates on a contingency model, charging customers a fee only when compensation is successfully received.[6]
Claims are initiated through an online portal, where customers provide flight details and supporting documents. The company evaluates cases using flight data, legal databases, and court rulings, and reports the use of proprietary software to assist with processing.[7]
Legal cases
editMyflyRight has been involved in litigation related to air passenger rights, including matters referred to the Court of Justice of the European Union (CJEU/ECJ). The company was a party to proceedings concerning flight cancellations due to extraordinary circumstances in the "TAP Portugal" cases (C-157/22 and C-158/22), which examined the scope of compensation obligations under EU Regulation 261/2004.[8] The ECJ rulings clarified aspects of liability where cancellations are connected to unforeseen staffing issues.[9]
MyflyRight has also been named in proceedings against other carriers and appears in official EU documentation as a party in litigation proceedings listed in the Official Journal / EUR-Lex records). The Court ruled in favour of MYFLYRIGHT, stating that airlines cannot avoid paying monetary compensation by changing scheduled flight times shortly before the departure time of the flight.[10] [11]
Technology and operations
editIn 2019, Die Welt reported that MyflyRight uses artificial intelligence to evaluate claims, drawing on flight data, weather reports, and past court rulings. The company stated that its system also helps identify favorable venues for litigation and had been applied in more than 5,000 court cases.[12]
Reception
editMyflyRight has been covered by German and international media for its role in passenger-rights claims and for its use of technology in claim assessment.[13][14]
See also
editReferences
edit- ^ "Regulation - 261/2004 - EN - Flight Compensation Regulation - EUR-Lex". eur-lex.europa.eu. Retrieved 2025-09-21.
- ^ "Gründerstory Myflyright: Flugrechte für Passagiere | Gründerküche" (in German). 2019-06-26. Retrieved 2025-09-21.
- ^ "Gründerstory MYFLYRIGHT: Flugrechte für Passagiere". Gründerküche. 26 June 2019. Retrieved 18 September 2025.
- ^ "Imprint". MYFLYRIGHT. Retrieved 2025-09-26.
- ^ "Wir können wohlwollende Richter identifizieren". Die Welt. 2019. Retrieved 18 September 2025.
- ^ "Börsenlexikon: Fluggesellschaften". Focus. Retrieved 18 September 2025.
- ^ "Künstliche Intelligenz: Das System lernt täglich dazu". Die Welt. 2019. Retrieved 18 September 2025.
- ^ "Flugannullierung: Airline muss bei Tod des Co-Piloten Entschädigung zahlen". Der Spiegel. 2023. Retrieved 18 September 2025.
- ^ "EUR-Lex: Case details C-558/24". EUR-Lex. Retrieved 18 September 2025.
- ^ "EUR-Lex: Case details C-558/24". EUR-Lex. Retrieved 18 September 2025.
- ^ "EUR-Lex: Case details C-558/24". EUR-Lex. Retrieved 3 November 2025.
- ^ Seipp, Bettina (18 May 2019). ""Wir können wohlwollende Richter identifizieren"". WELT. Retrieved 21 September 2025.
- ^ "722.000 Passagiere von Flugverspätungen betroffen". WirtschaftsWoche. 2019. Retrieved 18 September 2025.
- ^ "Flugannullierung: Airline muss bei Tod des Co-Piloten Entschädigung zahlen". Der Spiegel. 2023. Retrieved 18 September 2025.