| File:Transport Victoria logo.png Logo used since 2025 | |
| Transport branding and customer information agency overview | |
|---|---|
| Formed | August 14, 2025 |
| Preceding agencies |
|
| Minister responsible responsible |
|
| Parent department | Department of Transport and Planning |
| Website | transport |
Transport Victoria is the public-facing transport brand used by the Department of Transport and Planning (DTP) in the Victoria, Australia. The brand was introduced in 2025 as the new umbrella identity for information and customer service relating to the state’s public transport, roads, active transport, and travel information. It replaces the former Public Transport Victoria (PTV) branding for public transport services and supersedes much of the road-related public interface previously associated with VicRoads.
History
editBackground
editPrior to the introduction of Transport Victoria, public transport services in Victoria were branded under Public Transport Victoria (PTV), the trading name of the former Public Transport Development Authority. Although the statutory authority was abolished in June 2019 and merged into the newly created Department of Transport, the PTV brand continued to be used for public transport customer information, journey planning, and service updates.
In 2019, media reports indicated that the Victorian Government intended to develop a unified transport brand as part of the merger of PTV and VicRoads into the Department of Transport.[1] However, no new public branding was released in the years immediately following the merger.
Introduction of Transport Victoria
editOn 14 August 2025, the PTV website was migrated to the Transport Victoria website, marking the first major public step in the transition to the new branding. A redirect was placed on the ptv.vic.gov.au domain to support the transition.
Further elements of the branding rollout occurred in September 2025, including the public reveal of the redesigned Youth myki card, featuring the new Transport Victoria logo and updated web address.[2] The first of the new G-class trams delivered in September 2025 also carried Transport Victoria branding in place of the former PTV logo.
Authorised officers
editAuthorised officers perform a ticket inspection role across the public transport network and have special powers on buses, trains, and trams, as well as at public transport stops and stations. They have the authority to ask to see a passenger's ticket or concession card and to confiscate tickets for use as evidence or in some cases other items. If they reasonably believe an offence has occurred, they have the authority to ask for a passenger's name, address, and proof of identity, and they can make a report to the Department of Transport and Planning and may issue a fine to the offender. Authorised officers can also arrest passengers in some circumstances but cannot use unnecessary force.[3]
The conduct of some authorised officers has been the subject of public concern due to complaints about the excessive use of force. In 2013, a 15-year-old girl was picked up and tackled after assaulting two officers due to being stopped over a ticketing offence.[4] There were 220 formal complaints about authorised officers in the 2013 financial year, compared with 138 a year earlier.[5]
Functions
editSee also
editReferences
edit- ^ Cite error: The named reference
Lucas2019was invoked but never defined (see the help page). - ^ "Youth Myki Design Revealed: Unlocking Free PT For Kids". Premier of Victoria.
{{cite web}}:|access-date=requires|url=(help); Missing or empty|url=(help) - ^ "Ticket Inspectors". Archived from the original on 30 March 2019. Retrieved 30 March 2019.
- ^ Adam Carey (11 December 2013). "Girl 'spear tackled' by Metro officer is under Anglicare's guardianship". The Age. Archived from the original on 13 December 2013. Retrieved 11 December 2013.
- ^ Nick Toscano (28 November 2013). "MELBOURNE: Myki, inspector complaints soar". Wyndham Weekly. Archived from the original on 14 December 2013. Retrieved 11 December 2013.
External links
edit
Category:Intermodal transport authorities in Australia
Category:Public transport in Melbourne
Category:Transport in Victoria (state)
Category:2025 establishments in Australia