AirAdvisor is a legal-tech company that provides services related to air passenger rights and airline compensation claims. The company assists travelers seeking compensation for flight delays, cancellations, denied boarding, and baggage issues under international regulations such as EU Regulation 261/2004, the Montreal Convention (1999), and the Warsaw Convention. It is headquartered in Delaware, United States, and operates globally through an online platform.[1]
| Company type | Private |
|---|---|
| Industry | Legal technology, Travel services |
| Founded | 2017 |
| Founder | Anton Radchenko |
| Headquarters | Delaware, United States |
Area served | Worldwide |
Key people | Anton Radchenko (CEO) |
| Services | Airline compensation claims, passenger rights assistance, data analytics |
History
editAirAdvisor was founded in 2017 by Ukrainian lawyer Anton Radchenko.[2] It began operations in Eastern Europe before expanding to serve passengers in Europe, North America, and Asia. AirAdvisor International Inc. was incorporated in Delaware to manage its international operations.[1]
In 2018, the company added Czech and German language options and participated in initiatives promoting EU passenger rights in Eastern Europe.[3][4]
In 2019, AirAdvisor was among 24 startups selected by the MassChallenge Accelerator in Providence, Rhode Island. In 2022, the company opened a subsidiary in Burnaby, British Columbia, to support Canadian claims enforcement. In 2025, AirAdvisor filed European and U.S. patent applications related to claims-handling automation and baggage claim technology (European Patent Application No. EP 25161746.0; U.S. Patent Application No. 19/071,138). It also introduced a digital system to help travelers track lost or delayed baggage. By 2025, AirAdvisor had legal representatives in several European countries and maintained partnerships with law firms in Europe and the United States.[5]
Services
editAirAdvisor provides assistance to passengers affected by flight delays, cancellations, denied boarding, and baggage issues.[6] The company operates on a contingency-fee basis and issues periodic public updates on passenger rights, including compensation procedures for service downgrades, strikes, and lost baggage.[2][7][8]
Data and analytics
editAirAdvisor conducts research using flight data related to airline punctuality and operational performance. The company uses information from providers such as OAG and Spire Aviation to support its studies on air travel trends. Findings based on this data have been referenced in publications including Timeout and Forbes in coverage of airline reliability and travel patterns.[9][10]
Its analyses have also been referenced by Euronews and Forbes in reports discussing flight delays, passenger rights, and compensation issues.[11][12]
Research and reports
editAirAdvisor publishes reports and analyses on air travel, including airline performance and passenger compensation patterns.[13][14][15]
Its studies have been cited in Travel Pulse, Men’s Journal, Travel + Leisure, Capital, Publituris, and Noticias ao Minuto for coverage on flight reliability and compensation trends.[16][17][18][19][20]
The company also developed delay indicators such as LD60 and LD180 to quantify disruption severity. These have been cited in analyses of flight punctuality and air traffic performance.[21]
References
edit- ^ a b "AirAdvisor International Inc". A Europea. Retrieved 19 October 2025.
- ^ a b "Know Your Rights: AirAdvisor CEO's Advice To Passengers On Seat Downgrades". NDTV. 20 September 2025. Retrieved 19 October 2025.
- ^ "The Simple Steps to Get Compensated for a Flight Downgrade". New York Post. 19 February 2025. Retrieved 19 October 2025.
- ^ "Safety Feature on Your Baggage Padlock Could Cause TSA Delays, Expert Warns". The Sun. 10 July 2025. Retrieved 19 October 2025.
- ^ "This is not the seat you paid for – what to do if you get downgraded on a flight". KRDO. 26 September 2025. Retrieved 19 October 2025.
- ^ "Have you been affected by the strikes at Portuguese airports?". The Portugal News. 28 July 2025. Retrieved 19 October 2025.
- ^ "Best Airlines for Family Travel in the US". USA Today. 12 August 2025. Retrieved 19 October 2025.
- ^ "Best and worst airlines in the US". Business Insider. July 2023. Retrieved 19 October 2025.
- ^ "Another Low-Cost Long-Haul Airline Play Bites the Dust". Forbes. 8 October 2025. Retrieved 19 October 2025.
- ^ "These Are the Best and Worst Airlines in America, According to a New Ranking". Timeout. 18 September 2025. Retrieved 19 October 2025.
- ^ "Inside America's Short Trip Summer—and How to Make the Most of It". Forbes. 7 June 2025. Retrieved 19 October 2025.
- ^ "Delayed flight? It could soon become more difficult to claim compensation". Euronews. 18 March 2025. Retrieved 19 October 2025.
- ^ "Where are the safest airports for baggage claim?". The Portugal News. 28 May 2025. Retrieved 5 October 2025.
- ^ "French air traffic controllers' strike causes disruption". The Mirror. 2 October 2025. Retrieved 19 October 2025.
- ^ "Ryanair warns 100,000 passengers will have flights cancelled next week". Metro. 2 October 2025. Retrieved 19 October 2025.
- ^ "New Report Reveals the Best Airlines in the US for Family Travelers". Travel Pulse. 12 August 2025. Retrieved 19 October 2025.
- ^ "New Study Names No. 1 Airline for Families". Men’s Journal. 12 August 2025. Retrieved 19 October 2025.
- ^ "What Is Skiplagging? What to Know About the Controversial Airline Practice". Travel + Leisure. 15 March 2025. Retrieved 19 October 2025.
- ^ "Greves e atrasos nos aeroportos europeus afetam milhares de passageiros". Publituris. 10 June 2025. Retrieved 19 October 2025.
- ^ "Atrasos nos aeroportos europeus prejudicam milhares de passageiros". Noticias ao Minuto. 10 June 2025. Retrieved 19 October 2025.
- ^ "Why Are Airline Passengers So Entitled and Inconsiderate?". Elliott Advocacy. 10 April 2025. Retrieved 19 October 2025.