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Jagex Support
@JagexSupport
For assistance, please reach out via our support site: jgx.game/Support. For game news and updates, please use @RuneScape and @OldSchoolRS
jgx.game/Support
Joined January 2014
19
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103.3K
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  • Pinned
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    Jagex Support
    @JagexSupport
    Jan 6
    This account no longer provides support due to the recent introduction of our Live Chat service. You can get support via our new chat assistant 'Scaper' and Live Chat with a J-Mod, which can be found on our support site here: jgx.game/Support.
    86K
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    Jagex Support
    @JagexSupport
    Aug 7, 2023
    We hope you're ready for Necromancy! Today we'll be taking all RuneScape game servers offline at 12:00 game time (13:00 BST) for about 30 minutes to update the game and bring you the new skill!
    67K
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    Jagex Support
    @JagexSupport
    Sep 12, 2023
    We've just started our planned maintenance - all game worlds for RS & OS will be unavailable for the next 3 hours, our apologies for any inconvenience that this may cause.
    29K
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    Jagex Support
    @JagexSupport
    Nov 30, 2019
    Replying to @FPizza123
    Glad to hear about this, Pizza man! ~Mu
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    Jagex Support
    @JagexSupport
    Oct 1, 2024
    🚨 All OSRS worlds are offline now, as of 08:19 BST. We're working to bring them back online as soon as we can. Perfect time to grab a shower in the meantime!
    199K
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    Jagex Support
    @JagexSupport
    May 23, 2018
    Replying to @Triggums
    Please delete your tweet immediately ~ GT
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    Jagex Support
    @JagexSupport
    Jun 6, 2023
    Planned Maintenance – all RS and OS game worlds unavailable for up to 3 hours today, Tuesday 6 June. Los Angeles: 02:00 - 05:00 New York: 05:00 – 08:00 London: 10:00 – 13:00 Sydney: 19:00 - 22:00 Thanks for your patience and understanding
    107K
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    Jagex Support
    @JagexSupport
    Jul 7, 2019
    We're currently investigating some login server issues which may be preventing some players from accessing @RuneScape and @OldSchoolRS. If you are affected, please wait a couple of minutes before trying to login again. Thanks for your patience, updates to follow.
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    Jagex Support
    @JagexSupport
    Sep 26, 2023
    We've just started our planned maintenance - all game worlds for RS & OS will be unavailable for the next 2.5 hours, our apologies for any inconvenience that this may cause.
    26K
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    Jagex Support
    @JagexSupport
    Jun 5, 2023
    Planned Maintenance – all RS and OS game worlds unavailable for up to 3 hours tomorrow, Tuesday 6 June. Los Angeles: 02:00 - 05:00 New York: 05:00 – 08:00 London: 10:00 – 13:00 Sydney: 19:00 - 22:00 Thanks for your patience and understanding
    68K
  • user avatar
    Jagex Support
    @JagexSupport
    Sep 28, 2017
    Calling all @OldSchoolRS players! Enable a Bank PIN for +8 bank space. Add an Authenticator for another +8!
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    Jagex Support
    @JagexSupport
    May 9, 2020
    @DanielHolme3 Hello there, Daniel. If the other person has removed you from their friendslist they will be removed from yours. - Mod Os
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    Jagex Support
    @JagexSupport
    Nov 22, 2022
    We are aware of outages affecting Game logins, payments, and the RuneScape website. The team is currently investigating. Thank you for your patience!
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    Jagex Support
    @JagexSupport
    Jul 22, 2024
    Sorry things have been quiet around here recently, our team have been working hard while our queues have been busier than usual. We're still doing some work behind the scenes to improve the support we can offer over X, but we're now back and raring to go!
    73K
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