This document summarizes a web analytics and business intelligence suite that provides real-time visitor tracking and video, detailed customer data, and customizable insights. It tracks every online action and stores visitor data to help businesses better understand customer behavior, identify conversion issues, and segment visitors. The tool also allows tagging visitors and actions, calculating visitor value, and testing targeted solutions. It has a large worldwide website database that provides industry and competitive trends to help strategic decision making. The tool aims to integrate all analytics into one customizable and flexible interface.