Ratings without reviews can be unhelpful to authors. Please add the following information to the analytics->ratings interface when hovering over a rating:
•Date: When a rating was left.
•Time Since Starting: The number of days passed between first opening chapter 1 and leaving the rating.
•Last chapter read: To tell us if the person continued after leaving the rating.
Because ratings get lumped together, you'd want to add it to the "ratings by chapter" section and demarcate each individual rating.
So, a hover-over might say:
3-star rating on Chapter 5
25/6/2025 22:13 UTC
Time since starting 1.34 days.
Last Chapter Read 6.
Other information that might be helpful:
•Total chapters opened: Many skipped chapters could be suspicious.
•The Median* total time spent on each chapter, including all time between clicking on a chapter, and opening any other page on Royal Road.
•Average (Mean) rating for this reader: Lets us know if the reader liked the story. For some readers 4-stars is bad, for others, it’s great.
•Mobile/Web
•Used TTS
I’d only suggest adding the more detailed information if the author clicks on a specific rating, which would then bring it up.
Basically, we want to know as much as possible about each rating, without having any way to single out or identify a reader.
[*We use median time because a user could open a chapter, read it, and then close their browser. It could be days until they login to Royal Road again. That long gap would skew the results.]
So, why do we want this?
Here’s 3 different 3.5-Star reviews that tell very different stories:
RATING A
3.5-star rating on Chapter 5
25/6/2025 22:13 UTC
Time since starting 1.34 days.
Last Chapter Read: 5
Total chapters opened: 5
Median time per chapter: 0.25 hours
Average Rating for this reader: 4 Stars
Read on Web and Mobile
TTS used
In rating A, the reader gave it a chance, got to chapter 5 and decided not to continue. As a writer, we start to think that chapter 5 may have an issue in it.
RATING B
3.5-star rating on Chapter 17
25/6/2025 22:13 UTC
Time since starting 5.34 days.
Last Chapter Read: 19
Total chapters opened: 19
Median time per chapter: 0.27 hours
Average Rating for this reader: 2.5 Stars
Read on Web
In rating B, 3.5 stars is a good review, above average for the reader and they are continuing with the story. While we may not like the rating, there’s not really a problem with our book.
RATING C
3.5-star rating on Chapter 20
25/6/2025 22:13 UTC
Time since starting 0.005 days.
Last Chapter Read: 20
Total chapters opened: 20
Median time per chapter: 0.003 hours
Average Rating for this reader: 1.5 Stars
Read on Web
In rating C, we see the telltale signs of manipulation. The reader opened chapter 1, quickly clicked through to chapter 20, and left a rating. This is one we should report to moderation, so they can take a closer look and make the final determination.
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