Subscriber Service
Manage your subscription online 24/7 at Subscriber Services. You can make a payment, update your credit card, place a vacation hold, update your password, reset your password, access the e-edition and more.
To become a subscriber, visit us MRT.com/Subscribe .
Email: obits@mrt.com
Phone: (432) 687-8888
Legal Notices
Email: legals@mrt.com
Phone: (432) 687-8888
Administration
Paul Banister, Regional Circulation Director: (409) 838-2812
Sheri Rycerz, Regional Accounting Manager: (432) 687-8873
Advertising
Advertising Department: (432) 687-8815
Retail Advertising Sales
Chad Anderson: (432) 889-9331 - cranderson@hearstnp.com
Shannon Frost: (432) 687-8848 - Shannon.frost@hearstnp.com
Kristin Hiers: (432) 687-8810 - Kristin.Hiers@hearstnp.com
Classified Advertising
(432) 687-8815
Legals: (432) 687-8888 – Email: mrtlegals@hearstnp.com (Kevin Scannell)
Employment ads: (432) 687-8815
Obituaries/Death Notices: (432) 687-8888
Circulation Print, E-Edition/Digital Subscriptions
For Customer Service please call: (432) 688-2700
Editorial / News / MRT.com
Trevor Hawes, Editorial Director: (432) 687-8856 - Trevor.Hawes@hearstnp.com
Mella McEwen, Oil Editor: (432) 687-8860 - mmcewen@hearstnp.com
Kessly Salinas, Reporter: (432) 687-8817 - Kessly.Salinas@hearstnp.com
B. Kay Richter, Online Editor: (432) 687-8850 - bkay.richter@hearstnp.com
Sports
Oscar LeRoy, Sports Editor: (432) 687-8809 - oleroy@hearstnp.com
Chris Hadorn, Sportswriter: (432) 687-8846 - chadorn@hearstnp.com
New e-Edition platform, same quality content
The e-Edition looks different. Did something change?
A: Yes. We have a new e-Edition platform, featuring the same quality content and familiar features. If you’ve bookmarked the previous e-Edition page, it’s no longer valid. Please update your bookmark..
Q: How do I access the e-Edition?
If you don’t already receive it, sign up for the morning newsletter, which contains the daily e-Edition link at the top, here. You can also access the e-Edition on our website or app. Website: Once you’re signed in, the e-Edition button will appear in the top right-hand corner of the page. App: Click on “Settings” in the bottom navigation menu and then scroll down to “Read Today’s Paper.”
Q: How do I navigate the e-Edition?
A: A helpful place to start is the “How to Use” screen here (located under “Info” in the dropdown menu in the top right-hand corner). It provides a visual reference for the actions you may need , including view options, how to navigate the pages, edition options, how to pop out an article, how to browse content and the location of the main menu.
Here is additional, detailed information on the tools and actions you may need:
Q: I still have questions. Can someone help me?
Please call us at (432) 688-2700.
Gifting/Sharing Articles
Q: How do I gift or share an article?
A: Look for the “Gift this article” button next to select articles on our website and click on it. You will have two options: emailing the article or copying the link. If you select email, a message that includes the article headline with the article link will be automatically generated.
Q: How long does the article link last?
A: The link remains active for 14 days.
Q: How often can I gift an article?
A: Your subscriber benefit entitles you to share up to 10 articles paywall-free every 30 days.
Q: What does the recipient need to do to access the article?
A: While the article is paywall-free (doesn’t require a subscription to read), if the recipient is new to our publication, we will ask them to please submit their email address to read the article.
Q: Can I gift or share an article in the e-Edition or app?
A: Currently, this exclusive benefit is only available on our website.
Puzzmo FAQs
Q: I’m a Midland Reporter-Telegram subscriber. Is Puzzmo Plus included with my subscription?
A:While Puzzmo Plus is not included, Midland Reporter-Telegram subscribers enjoy the benefit of a discounted rate on their annual Puzzmo Plus subscription. Please use your Midland Reporter-Telegram email address for your Puzzmo Plus purchase to ensure your subscriptions are linked and your discounted rate is applied. View the most current offer and subscribe anytime at puzzmo.com/+/mrt/subscribe.
Q: Can I bundle my Midland Reporter-Telegram and Puzzmo Plus subscriptions?
A: Not at this time. Midland Reporter-Telegram and Puzzmo Plus subscriptions need to be purchased separately, yet with the same email address. If and when your annual Puzzmo Plus subscription renews, we’ll automatically
check for and apply your discounted rate.
Q: Is there a difference between subscribing to Puzzmo Plus through Midland Reporter-Telegram and directly on Puzzmo.com?
A: While your playing experience is the same, subscribing through Midland Reporter-Telegram ensures you receive the benefit of a discounted rate on your Puzzmo Plus subscription and renewal. Please use your Midland Reporter-Telegram email address for your Puzzmo Plus subscription purchase to ensure your subscriptions are linked and your discounted rate is applied.
Q: I subscribed to Puzzmo Plus directly. Can I still link it to my Midland Reporter-Telegram subscription and receive a refund for the discounted rate?
A:Yes! Contact Customer Service within 30 days from time of purchase. If you are eligible, you will receive a partial refund within 10 days. We will also link your subscriptions; so that at the time of your Puzzmo Plus renewal, you can continue to enjoy the benefit of a discounted rate.
Q: I’m a Midland Reporter-Telegram subscriber. Why doesn’t the discounted rate appear on my Puzzmo Plus subscription?
A: To have received the discounted rate, your Midland Reporter-Telegram email address should have been used for your Puzzmo Plus subscription purchase. If you did not receive your discounted rate, contact Customer Service within 30 days from time of purchase. If you are eligible, you will receive a partial refund within 10 days. We will also link your subscriptions, if they aren’t already.
Q: How do I access old games, like crosswords, Sudoku, Word Sleuth and Plus One?
A: While these games have been discontinued, you can access reimagined favorites and regularly added brand-new puzzles like Cross|word, SpellTower, Flipart and more with your Puzzmo Plus subscription.
Subscription Terms And Conditions
You are enrolled in a continuous subscription at the listed rate, subject to future price increases. The subscription will automatically renew at the then applicable rate unless you cancel it by calling (432) 688-2700 or by managing your account at: MRT.com/account. You will receive a communication prior to new charges if material terms of your subscription, including the rate, change. You understand that you can cancel your subscription any time. Cancellation will become effective at the end of your current billing period; access to the Subscription Product will also end at the end of your current billing period. Refunds or credits are not provided for any cancelled Subscription Product; temporary suspension of your Print Subscription Product is available upon request. You consent to receive communications, including bills, electronically via the email address you have provided. Print subscriptions include 4 premium days. They will be charged an addition fee of up to $5. For each premium issue, your account balance will be charged in the billing period the premium issue is delivered. You may enroll in recurring payment card billing (EZPay) by calling customer service and authorize the Midland Reporter-Telegram to automatically charge your provided payment method for your continuous subscription, which will automatically renew unless you cancel. Any outstanding balances will be processed with the first charge. Thereafter, you will automatically be charged for the next subscription term at the then applicable rate which will include all applicable tax. You can view the entire Terms of Use at any time by visiting MRT.com/tos (including the class action waiver and binding arbitration provisions described in those Terms) and view how your information will be used by reading our privacy notice by visiting MRT.com/privacy.
Premium days are: 11/28/2024, 03/16/2025, 05/10/2025, 08/16/2025 and 11/27/2025.