Nexthink’s Post

We’re thrilled to have Derek Whisenhunt of Southwest Airlines on the main stage at #NexthinkExperience25. In his session, Derek will share how his team: ✅ Tackled the challenge of “not knowing what you don’t know” ✅ Built a dedicated DEX function with executive buy-in ✅ Transformed IT strategy with real-time analytics & experience-first thinking Don’t miss this inspiring story of how employee experience became a business-critical driver fueling efficiency, innovation, and better customer outcomes. #DEX #DigitalEmployeeExperience #ITStrategy