Prompt Health

“It’s just such an amazing program. I’m surprised you guys aren’t the only EMR out there.” - Thomas Kirkby That’s the outcome solo PT Thomas Kirkby at FYZICAL Petoskey achieved after leaving his old EMR and switching to Prompt. 📉 Before Prompt: - Big AI promises that underdelivered - Credentialing delays left him in-network with only one payer - Months-old claims sat unfinished - Hidden costs drained time and cash 📈 After Prompt: - Monthly visits increased from 150 to over 250 (a 65% jump) - Annual revenue is on track to rise by $120,000 - Cancellation rates fell below 10% - Evaluations take about 5 minutes with AI and templates Thomas said it best: “When you talk about what Prompt offers in return, it truly does offer a lot more. And if you didn’t use Prompt, you would lose a ton more in revenue than the monthly amount you would save by going with someone else.” Swipe to see the highlights. Link in comments for the full case study. #PromptTestimonialTuesday

Want a true picture of billing health? Here are the KPIs to watch (spoiler: it’s not just AR). Joshua Grover tells us on the Practice Growth Podcast, AR alone can give a false sense of security—often bloated with claims that should’ve been written off or adjusted. Instead, focus on: - Turnaround time: how fast claims get paid - Clean claim rate: % of claims that sail through first time - Denial rate: how much $$ is stuck in appeals - Front-end collections: patient responsibility captured at time of service That last one is massive. For many practices, patient responsibility makes up 1/3 of monthly revenue (and that jumps to half your revenue at the start of the year). Miss it up front, and you’ll feel it fast.

Clinics are fighting for every dollar… but they’re sabotaging their personal lives to do it. Dr. Steve Ryland PT, DPT at Align Physical Therapy, Inc. told us: “It was like my wife was like, I don’t have a husband anymore.” That changed when he combined Prompt & PredictionHealth. - No more late nights buried in documentation - Visibility into therapist billing patterns and opportunities to improve - A clinic culture that feels lighter, happier, more resilient The result? A practice that’s healthier financially—and emotionally. What’s the biggest personal sacrifice you’ve made to keep your clinic running?

“Our 2nd month on Prompt was our highest collections month ever.” There’s nothing better than hearing success stories like this in the wild. Grateful for every customer who shares their wins—it’s fuel for our mission to keep building the future of rehab faster, smarter, better. Swipe through for 7 more UnPrompted stories.

“If it chooses to not innovate or move forward, it won’t exist much longer.” — Andrew (Drew) Contreras, VP of Strategic Affairs, APTA on the Practice Growth Podcast with Marla Ranieri, DPT, OCS That truth doesn’t just apply to restaurants that didn’t adapt during COVID… it applies to our profession, too. Physical therapy is at a crossroads: - The legacy mindset was never a doctoring profession - Today’s patients are more proactive than ever in managing their own health - Every human being will face movement challenges at some point So who will they turn to? If PTs don’t embrace the role of being the first call, someone else will. The profession has to evolve, or risk irrelevance. 👉 Watch the clip to hear why PTs need to step up now. Full episode link in the comments. What do you think? Are we moving fast enough as a profession?

“Insurance makes all the rules, but they don't really tell you any of the rules.” — Joshua Grover Most of the time, insurance denials are caused by small mistakes. In fact, over 60% of denials happen before care even starts. Sometimes it’s as small as a missing middle initial on a patient’s name. It’s not carelessness. It’s that no one hands you the rulebook. And if you’ve outsourced billing without tight communication loops, those “tiny” errors can keep happening again and again… and again. That’s why having visibility into the process (and a partner who actually tells you the rules) is so critical.

Switching systems isn’t easy. It’s not supposed to be. But when your old EMR holds you back, staying put comes at an even higher cost. In this clip, Stevie Fell from Physical Therapy & Sports Medicine Centers shares what it actually looks like to make the move to Prompt: ✅ Building a true partnership with your onboarding team so you don’t feel like you’re doing it alone ✅ Letting go of the workflows that never really worked in the first place ✅ Training your people early and often so the excitement sticks long after go-live ✅ Creating momentum from the top down It’s tempting to cling to old processes just because they feel familiar. But when a team is asking for Prompt T-shirts before go-live? That’s when you know you’re onto something. #RehabTherapy #PracticeGrowth #PromptCustomers #PromptTestimonialTuesday #EMRMigration

🎉 Our 50th PT Jobs Roundup! 🎉 50 rounds in, and the momentum’s just getting started. We’ve spotlighted 500+ PT roles from forward-thinking clinics with bold missions, and this week’s lineup is no exception. Dive into the latest openings below. See a role that fits? Don’t wait—apply today! 1. San Francisco, CA MORE Physical Therapy, Inc. Apply: https://lnkd.in/gk3yRN5n 2. Fairbanks, AK Willow Physical Therapy Apply: https://lnkd.in/g6GH_cTQ 3. Peoria, AZ Spooner Physical Therapy Apply: https://lnkd.in/gEauXAv7 4. Herriman, UT Beyond Limits Physical Therapy Apply: https://lnkd.in/gkM8Dbxd 5. Tulsa, OK LifeMotion Physical Therapy and Balance Center Apply: https://lnkd.in/g4yZB4_T 6. Omaha, NE Kinetic Physical Therapy Apply: https://lnkd.in/giUUdD5Z 7. Alton, IL Alton Physical Therapy Apply: https://lnkd.in/gKpD4Y7C 8. Miami, FL Alkeme Sports RX Apply: https://lnkd.in/gRUZiddz 9. Greenville, NC Youngs Physical Therapy & Sports Performance Apply: https://lnkd.in/gfsCP8Su 10. Providence, RI Highbar Physical Therapy Apply: https://lnkd.in/gBZaYWwQ #physicaltherapyjobs #HiringPTs #PTjobs

What if your next big breakthrough doesn’t come from a course... but from a conversation? We’re thrilled to share that Prompt Health is sponsoring this year’s Peds-A-Palooza—a one-of-a-kind event for pediatric rehab leaders who are ready to grow, connect, and lead with purpose. It’s more than a conference. It’s where inspiration meets action. Where ideas are shared freely. Where passion for pediatric care is reignited. 🗓 October 10-12 | 📍 New Orleans Learn more & register here: https://lnkd.in/eXMDpvzi We’ll be there—and we hope you will be too!

Most clinics are experimenting with AI. Only a few are turning it into a true competitive advantage. Join us for a live discussion with leaders from JAG Physical Therapy, Spooner Physical Therapy, and Atlantic Physical Therapy to hear exactly how they’re using Prompt’s powerful suite of native AI tools to: - Slash documentation time without sacrificing accuracy - Spot patient trends before they become problems - Keep schedules full - Improve both the patient experience and the bottom line From AI intake to case summaries, trends, and proactive outreach, you’ll hear real stories of what works, and what doesn’t, when AI meets rehab therapy. 📅 August 20 @ 12pm ET 🔗 Register here: https://lnkd.in/gPUxkzqe