How to Pay Your Bill
Before you start using the bill payment website, you will need your account number (found on your most recent statement) and your billing zip code. If you do not have your last billing statement, you can email Customer Service.
If you have your account number and your billing zip code, you can register your account on our new bill payment website.
If you have already registered on our utility bill payment website, you can pay your bill online.
You can also pay by phone 24 hours a day by calling 928-453-4146 or 877-253-0156. You can also mail in your payment to P.O. Box 5131, Boone, IA 50950-0131. There is no charge for phone payments.
Setting up Autopay on the Bill Payment Site Once Registered
If using a laptop or desktop computer, click "Autopay" from the sidebar menu options. You will see the menu option upon signing in.
If using a mobile interface (i.e. phone, ipad, tablet, etc.), once signed in click the icon on the top right hand side of the screen. Click "Pay and View Bills" from the menu options, and then select "Autopay" from the options it presents thereafter.
- The first two boxes will show "variable payment on due date" and the next calendar day; these fields cannot be changed.
- The third box can be edited to show your preferred method of payment. Simply toggle between them using the dropdown arrow at the end of the box.
- Agree to the terms and click submit
- You will continue to the "payment provider"
- Enter payment information
Make sure you hit the "Save Card" or "Save Account" button on the bottom of the screen.
You can also sign up for autopay by filling out the following forms and mailing/bringing them into City hall with a copy of voided check.
Learn more about your utility bill, learn how to conserve water, and learn how to save on your bill: