IT Operations

As agentic AI moves from pilots to production, enterprises are discovering that the biggest gaps aren’t in the capabilities of the AI itself, but the infrastructure they have in place to support it.

By Maria Korolov

Apr 29, 2026 10 mins

Generative AIIT StrategyInfrastructure Management

CIOs bring AI transformation home to IT workflows

Seasoned at driving change across the enterprise, savvy IT leaders are turning their process improvement chops and AI acumen inward to overhaul an often-overlooked area of operations: IT itself.

By Mary K. Pratt

Apr 27, 2026 11 mins

Artificial IntelligenceDigital TransformationIT Strategy

What is ITIL? Your guide to the IT Infrastructure Library

ITIL is a framework of best practices to deliver IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change.

By Sarah White

Apr 24, 2026 9 mins

IT GovernanceIT StrategyITSM

Navigating the future of national tech independence with sovereign AI

Countries, whether individually or collectively, want to develop AI systems that are not controlled by foreign entities, especially for critical infrastructure, national security, and economic stability.

By Guy Bartram, Director of Product Marketing, VMware Cloud Foundation Division, Broadcom

Mar 31, 2025 12 mins

Cloud ComputingCloud SecurityCompliance

How the EU’s NIS2 directive is changing how CIOs think about digital infrastructure

NIS2 isn't just more red tape; it’s a wake-up call for CIOs to map out the messy web of providers they rely on and design systems that can actually survive failure.

By Thomas King

Apr 23, 2026 8 mins

GovernmentLaws and RegulationsTechnology Industry

Ways CIOs can prove to boards that AI projects will deliver

Disappointing returns from emerging technology mean CIOs are changing course and working more closely with their business peers to ensure AI initiatives produce measurable value.

By Mark Samuels

Apr 22, 2026 8 mins

C-SuiteCIOIT Strategy

Beyond the ‘25 reasons projects fail’: Why algorithmic, continuous scenario planning addresses the root causes

Projects don't just fail because of bad luck; they fail because we can't calculate the ripple effects of change as quickly as they actually happen.

By John Reuben

Apr 21, 2026 10 mins

IT LeadershipIT OperationsProject Management

The increasing need to expand a tech knowledge base

CIOs must clearly decide what knowledge can be shared externally and what can’t. In the coming years, a growing portion of a company's success will hinge on understanding this, and total dependence on tech isn’t the answer.

By Alberto Bellé

Apr 10, 2026 5 mins

IT StrategyProject ManagementVendor Management

Healthcare CIOs rethink AI rollout

As ambient documentation and gen AI spread across clinical workflows, healthcare IT leaders are reassessing governance, security, and architecture to safeguard protected health information without slowing innovation.

By Pat Brans

Apr 8, 2026 9 mins

C-SuiteCIOHealthcare Industry

7 reasons IT always gets the blame — and how IT leaders can change that

Business is down, complaints are up, and spending is out of control. It must be IT’s fault, right?

By John Edwards

Apr 7, 2026 8 mins

Business IT AlignmentIT LeadershipIT Strategy

10 ways to accelerate digital transformation

From establishing an ‘innovation engine’ to building a cross-functional governance entity, IT leaders offer several strategies to help their peers expedite transformative IT initiatives in the AI era.

By Mary K. Pratt

Apr 6, 2026 12 mins

Digital TransformationInnovationProject Management

7 tips for rationalizing your application portfolio

Application sprawl bogs down operations, eats up budget, and introduces unnecessary risk. IT leaders offer advice on the art and science of application portfolio management.

By John Edwards

Apr 2, 2026 7 mins

Application ManagementEnterprise ApplicationsIT Operations