Business Accounts Manager

Services Associate—Temporary Position

Job Title:  Client Services Associate—Temporary Position        Department:  Client Services Location:  Emeryville, CA Reports to:  Supervisor, Client Services

About Alibris

Alibris is the premiere marketplace provider for independent sellers of new and used books, music items, and movies, as well as rare and out-of-print titles. We connect people who love books, music, and movies to the best independent sellers from 45 countries around the world. Our proprietary technology and advanced logistics allow us to offer more than 75 million used, new, and out-of-print titles to consumers, libraries, and retailers, which include Amazon.com, Barnes & Noble, Books-A-Million, Borders, Chapters/Indigo, and Half.com. Founded in 1998 and acquired by Oak Hill Capital Partners in 2006, Alibris was named a "Fast 50" and a "Technology Fast 500" growth business by Deloitte. Alibris is a registered trademark.

SUMMARY

This position is responsible for reading, analyzing, routing and responding to a wide variety of client inquiries. Clients of Alibris are both customers who buy products from Alibris and sellers who sell products on Alibris. These inquiries arrive primarily through our CRM (customer relationship management) software application called RightNow, and may also include Live Chat and occasional phone support. The inquiries are generally related to order tracking, shipment problems, order confirmations, payments, account access, cancellations, and inventory. The customer service associate must be able to provide cheerful, helpful, excellent service to Alibris clients in a timely fashion while maintaining a positive attitude and calm demeanor. This position requires weekend and holiday work. Job environment and tools are constantly changing, so flexibility is a must.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Respond to client inquiries accurately, rapidly and in a courteous, helpful, patient manner.
  • Help retain Alibris clients and build loyalty by kindly and effectively solving client problems.
  • Be a primary point of contact for customers shopping on the Alibris web site and sellers listing and selling product on the Alibris website and partner websites. Track orders at customer request, investigate order problems and work with other Alibris departments to solve problems.
  • Investigate seller inquiries regarding orders, payments or inventory questions.
  • Track common client inquiries and problems with a view to preemptive/proactive solutions; contribute ideas that lead to improvements.
  • Be a primary internal source of information about the needs, desires, experiences and perceptions of our customers and sellers with a view to helping Alibris anticipate and exceed client expectations.
  • Hours will vary from 20 to 40 per week, based on work available.

EDUCATION and/or EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Must truly enjoy helping others and working as part of a team.
  • 1–3 years experience in Customer Service, Tech Support or experience in a related field.
  • Savvy computer skills including good working knowledge of MS office, keyboard shortcuts, high typing speed, and internet usage. Excellent written and verbal communication skills.
  • Ability to identify and solve problems effectively.
  • Excellent interpersonal skills—must be polite, patient, and even-tempered.
  • Ability to retain and access a large quantity of information.
  • Excellent organizational skills.
  • Strong time management skills.
  • Ability to work in a fast-paced and dynamic environment—flexibility is a must.
  • Previous experience with online shopping highly desired.
WORK ENVIRONMENT/PHYSICAL DEMANDS The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.
  • General office environment. Some stress may occur.
  • This position requires weekend and holiday work.

To apply, please send your resume to [email protected], or fax to Attn: HR Manager at 510-550-6054.

Client Services Supervisor

Job Title:  Client Services Supervisor        Department:  Client Services Location:  Emeryville, CA Reports to:  Manager, Client Services

ABOUT ALIBRIS

Alibris is one of Internet Retailer's "Top 100" largest online retailers and the choice of millions of book, movie and music lovers each month. We offer more than 70 million used, new, and out-of-print books, movie and music items from thousands of independent sellers worldwide to consumers, libraries, and retailers through our Web site as well as Amazon.com, Barnes&Noble, Borders, and eBay. Founded in 1998 and acquired by Oak Hill Capital Partners in 2006, Deloitte named Alibris a "Fast 50" and a "Technology Fast 500" growth business in 2005. We are growing at 30% per year and expanding both domestically and internationally.

Located in Emeryville, we are easily accessible by BART, Amtrak, bus, or car. Alibris offers competitive benefits and compensation, including stock options. If you think you'd enjoy working as part of a team on which your creativity and insights will make a difference, we'd love to hear from you.

SUMMARY

The Client Services Supervisor is responsible for supervising staff as well as reading, analyzing, routing and responding to a wide variety of client inquiries. Clients of Alibris are both customers who buy products from Alibris and sellers who sell products on Alibris. Inquiries arrive primarily via email but some phone interactions are required. Inquiries relate to order tracking, company information, shipment problems, order confirmations, payments, cancellations and inventory. The job environment and tools are constantly changing, so flexibility is a must. The individual in this position is specifically responsible for allocating workload in RightNow(CRM) to a staff of 3 to 10 and resolving escalated customer and seller disputes. Some involvement in developing long-term customer relations solutions will be required. This position will require a modicum of cross-functional work, including close communication with technical, operations, and business teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Serve as primary point of contact for customers shopping the Alibris Web sites and sellers listing and selling product on the Alibris Web sites and partner Web sites. 
  • Develop tools, processes and procedures which enable Alibris and its various new business partners in order to maximize relationships and revenue opportunities for each other and our network of sellers.
  • Manage and/or coordinate CS projects related to these partners and act as an account manager for sellers in partner programs, including communicating business goals, tactical initiatives, priorities, issues and ongoing status reporting on both sides.
  • As Alibris develops services for sellers for which Alibris charges fees, provide technical and/or business leadership in solving issues or problems.
  • Provide support for issues involving uploading inventory, database recovery, importing of external databases, and adaptation of external databases. 
  • Track orders at customer request, investigate order problems and work with other Alibris departments to solve problems. 
  • Answer questions about the Web site and the company. 
  • Promote current and upcoming features of the site and the company.
  • Track common customer inquiries and problems with a view to preemptive/proactive solutions.
  • Serve as primary internal source of information about the needs, desires, experiences and perceptions of our Web customers with a view to helping Alibris anticipate and exceed customer expectations.
  • Engage in developing systems, policies and processes for this growing department.
  • Monitor and maintain workload of CSR's to ensure a balanced flow of distribution.
  • Supervise staff for administrative needs and performance management.

EDUCATION and/or EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • 1-3 years experience in Customer Service and Tech Support or experience in a related field. Supervisory experience a plus.
  • 1-3 years experience providing Customer Service and Technical Supportto business partners as well as consumers.
  • Strong computer and analytical skills; must have experience with Windows environment, including experience with Excel and Word, and general internet/browser experience.
  • Experience supporting hosted Web sites and professional data services preferred.
  • HTML and database experience preferred.
  • Excellent written and verbal communication skills.
  • Ability to identify and solve problems effectively.
  • Excellent interpersonal skills—polite, patient, even-tempered.
  • Ability to retain and access a large quantity of information.
  • Excellent organizational skills.
  • Ability to work in a fast-paced and dynamic environment—flexibility is a must.
  • Self-directed with strong initiative.
  • BA, BS preferred
WORK ENVIRONMENT/PHYSICAL DEMANDS

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

General office environment. Some stress may occur.

To apply, please send your resume to [email protected], or fax to Attn: HR Manager at 510-550-6054.

Director, Business Development

Director, Strategy and Business Development

Manager, Financial Planning & Analysis

Marketing Associate

Network Systems Administrator

Production Coordinator

QA Engineer

Job Title: Associate QA Engineer Department: Technology Location: Emeryville, CA Reports to: Director of Product Development ABOUT ALIBRIS

Alibris is one of Internet Retailer's "Top 100" largest online retailers and the choice of millions of book, movie and music lovers each month. We offer more than 60 million used, new, and out-of-print books, movie and music items from thousands of independent sellers worldwide to consumers, libraries, and retailers through our Web site as well as Amazon.com, Barnes& Noble, Borders, and eBay. Founded in 1998 and acquired by Oak Hill Capital Partners in 2006, Deloitte named Alibris a “Fast 50” and a “Technology Fast 500” growth business in 2005. We are growing at 30% per year and expanding both domestically and internationally.

Located in Emeryville, we are easily accessible by BART, Amtrak, bus, or car, Alibris offers competitive benefits and compensation, including stock options. If you think you'd enjoy working as part of a team on which your creativity and insights will make a difference, we’d love to hear from you.

SUMMARY

Responsible for testing Alibris’ Front End Web applications, Back End order fulfillment applications and various integrations with Alibris business partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Responsible for testing the dynamic content of Alibris’ applications. This engineer will develop and execute test cases and procedures for all aspects of QA.  They will work closely with development and other cross functional groups to make sure the site is highly functional.

Responsible for validating various internal or external facing applications.

Understanding of API’s and data movement.

EDUCATION and/or EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

  • Two years QA experience including testing multi-tier web applications, and relational database (MS SQL preferred) experience.
  • Experience with test tools for web applications. Specifically interested in experience with RBT, regression tools and harnesses.
  • Proficient developing specific plans for black box, regression, functional, fault injection, and stress testing.
  • Reasonable understanding of the Software Development Lifecycle and QA’s role(s) in it.
  • Must have strong oral and written communication skills, and work well as both an individual contributor and as a member of a team.
  • Must be a self-starter and self-sufficient.
  • Must be willing to ask questions.

Requested:

  • A working knowledge of programming languages. (Preferably Perl and Java)
  • Gray box test experience is highly desirable.
  • A strong desire to make good software that is used by the intended market.
  • Experience with Requirements based testing. Experience with the RBT tool highly desirable.
WORK ENVIRONMENT/PHYSICAL DEMANDS

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

General office environment. Some stress may occur.

To apply, please send your resume to [email protected], or fax to Attn: HR Manager at 510-550-6054.

Receivables Accountant

Senior QA Engineer—Whitebox Testing

Job Title:  Senior QA Engineer—Whitebox Testing Department:  Engineering Location:  Emeryville, CA Reports to:  Director of Quality Assurance FLSA Status:  Exempt

About Alibris

Alibris is the premiere marketplace provider for independent sellers of new and used books, music items, and movies, as well as rare and out-of-print titles. We connect people who love books, music, and movies to the best independent sellers from 45 countries around the world. Our proprietary technology and advanced logistics allow us to offer more than 100 million used, new, and out-of-print titles to consumers, libraries, and retailers, which include Amazon.com, Barnes & Noble, Books-A-Million, Borders, Chapters/Indigo, and Half.com. Founded in 1998 and acquired by Oak Hill Capital Partners in 2006, Alibris was named a "Fast 50" and a "Technology Fast 500" growth business by Deloitte. Alibris is a registered trademark. Located in Emeryville, we are easily accessible by BART, Amtrak, bus, or car, Alibris offers competitive benefits and compensation, including stock options. If you think you'd enjoy working as part of a team on which your creativity and insights will make a difference, we'd love to hear from you.

SUMMARY

This position is responsible for testing all Alibris software applications. These include but are not limited to: Alibris websites, internal applications, databases and API's. Will assist in design and execution of Alibris test automation strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Lead effort in developing and maintaining test frameworks to support back-end / API testing.
  • Work with other QA engineers to leverage white-box testing to avoid unnecessary black-box testing efforts for each feature set.
  • This engineer will develop and execute test cases and procedures for all aspects of QA.  He/she will work closely with development and other cross functional groups to make sure Alibris software releases are highly functional and stable.  
  • Responsible for validating various internal or external facing applications, including, but not limited to: Partner facing applications, data replication streams, API's (internal and customer facing), all Alibris websites.
  • This engineer will also be critical to the development and maintenance of various test tools and data sets.

EDUCATION and/or EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required:

  • Two+ years working experience with java based application.  Familiar with J2SE and J2EE standard API.
  • Four+ years QA experience in developing test framework and test cases using open source test framework (JUnit, JWebUnit, FIT, FitNesse, etc.) to validate multi-tier web applications.
  • Two+ years experience in testing database including unit test database functions and stored procedures and ability to write complex queries and stored procedures.
  • Experience with automation testing strategies, especially harness and/or framework development, and automated regression strategies.  
  • Proficient developing specific plans for black, gray and white box test strategies. Must have experience with session, functional, fault injection, and stress testing.
  • Reasonable understanding of the Software Development Lifecycle and QA's role(s) in it.
  • Must have strong oral and written communication skills, and work well as both an individual contributor and as a member of a team.
  • BS in Computer Science or other related degree required.
  • Must be a self-starter and self-sufficient.
  • Must be willing to ask questions.

Requested:

  • Experience with UNIX
  • Experience with Perl or other scripting languages.
  • A working knowledge of other programming languages especially Java.
  • Load test experience is highly desirable.
  • A strong desire to make good software that is used by the intended market.

WORK ENVIRONMENT/PHYSICAL DEMANDS The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General office environment. Some stress may occur.

To apply, please send your resume to [email protected], or fax to Attn: HR Manager at 510-550-6054.

Software Engineer

Web Designer

Job Title: Business Accounts Manager Department: Sales and Marketing Location: Emeryville, CA Reports to: Director, Technical Account Management ABOUT ALIBRIS Alibris is one of Internet Retailer's "Top 100" largest online retailers and the choice of millions of book, movie and music lovers each month. We offer more than 70 million used, new, and out-of-print books, movie and music items from thousands of independent sellers worldwide to consumers, libraries, and retailers through our Web site as well as Amazon.com, Barnes&Noble, Borders, and eBay. Founded in 1998 and acquired by Oak Hill Capital Partners in 2006, Deloitte named Alibris a "Fast 50" and a "Technology Fast 500" growth business in 2005. We are growing at 30% per year and expanding both domestically and internationally. Located in Emeryville, we are easily accessible by BART, Amtrak, bus, or car, Alibris offers competitive benefits and compensation, including stock options. If you think you'd enjoy working as part of a team on which your creativity and insights will make a difference, we'd love to hear from you.

ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.

  • Functions as the primary point-of-contact for routine business communications and helps facilitate technical communications between Alibris and each major business partner.
  • Identifies issues, triages importance versus urgency and works effectively with internal and external resources to provide timely resolution to the right problems.
  • Track and analyze financial, operational and customer service performance across enterprises (Alibris and business partners) to ensure processes are functioning properly.
  • Proactively identifies and helps drive implementation of solutions that optimize and improve Alibris' business partner relationships on a variety of dimensions (efficiency, stability, revenue, margin, etc).
  • Proactively identify, forecast and work opportunities to increase sales with your  business partners (e.g. new products, international expansion)
  • Understands business and technical issues and communicates effectively to both the business partner and to the stakeholders within Alibris.
  • Coordinate the work of our Partner Services customer service team.

EDUCATION and/or EXPERIENCE The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • 1 to 3 years of experience in an account management, business relationship management, or customer service role.
  • Business-related college degree or equivalent experience.
  • Must demonstrate very effective communication skills, including organizational, written, and verbal.
  • Experience with analytics: understanding of business P&L metrics and financial forecasting required.
  • Must be an innovative and solution-oriented problem solver, able to identify and implement the most efficient, appropriate solution for a given problem.
  • Must exhibit a creative, ambitious, enthusiastic, and committed approach to building an enterprise.
  • Must have an aptitude for learning and understanding complex business and technical systems.
  • Some travel may be required
  • Experience in the book, publishing industry and / or Movies and Music desired.
  • Experience with international businesses a plus.
  • Commitment to a positive work environment and team collaboration.

WORK ENVIRONMENT/PHYSICAL DEMANDS   The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General office environment.  Some stress may occur.
  • Should expect 25% travel schedule.
To apply, please send your resume to [email protected], or fax to Attn: HR Manager at 510-550-6054.

Job Title: Director, Business Development Department: Sales and Marketing Location: Emeryville, CA Reports to:CEO FLSA Status:  Exempt  

About Alibris: Alibris is one of Internet Retailer's "Top 100" largest online retailers and the choice of millions of book, movie and music lovers each month. We offer more than 60 million used, new, and out-of-print books, movie and music items from thousands of independent sellers worldwide to consumers, libraries, and retailers through our Web site as well as Amazon.com, Barnes & Noble, Borders, and eBay. Founded in 1998 and acquired by Oak Hill Capital Partners in 2006, Deloitte named Alibris a "Fast 50" and a "Technology Fast 500" growth business in 2005. We are a profitable, growth-oriented company expanding both domestically and internationally.

Located in Emeryville, we are easily accessible by BART, Amtrak, bus, or car, Alibris offers competitive benefits and compensation, including stock options. If you think you'd enjoy working as part of a team on which your creativity and insights will make a difference, we'd love to hear from you.

SUMMARY Responsible for developing opportunities and relationships that drive revenue and customer growth. Primary focus will be on development of new wholesale and retail partnerships, secondary focus on developing new products or revenue streams with existing partnerships including Amazon.com, Barnes & Noble, Borders and others. Will have a strong role in overall company strategy and direction, including competitive and market analysis.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Grow business through partnership development:

  • Identify high value new partner relationships, prospect and develop those with highest potential return; prioritize the pipeline and manage it accordingly.
  • Create a wide range of partnership opportunities including large-scale affiliate deals, customer marketing opportunities, hosted Web sites and wholesaler relationships with online properties, traditional retailers and wholesalers.
  • Develop proposals, network relationships, sell new business. Coordinate overall sales call plans and coordinate resources, as needed, with Alibris management, marketing, engineering and finance.
  • Negotiate deal terms and manage the process from lead generation through project initiation.
  • Ability to articulate business terms and conditions with other members of the Alibris team so that effective integration plans can be developed with both the new partner and with all of the necessary resources within Alibris in technology, marketing and operations.

Develop new markets

  • Provide input to the product development and partnership management organizations about partner needs.   Prioritize accurately based on value, effectively translate market needs into requirements.
  • Analyze potential new markets, determine supply and demand sources, create full business case for entry (or lack thereof) of adjacent markets: potential value of entry, cost to develop and operations costs; done cooperatively with technology, marketing, operations and supply personnel.
  • Develop demand creation plan and supply acquisition strategies, including potential acquisition strategies; lead new channel development efforts against large targets.

Other strategic planning and competitive intelligence work as necessary.

  • Strong participation in pricing, supply and services offerings strategies.
  • Strong participation in overall company planning over monthly, quarterly, six month,  annual and multi-year time horizons.
EDUCATION and/or EXPERIENCE To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Business development and sales growth track record—demonstrable results, reference quality customers.
  • Four years or more experience in a business development role required; will also accept fewer years if have analyst experience with a leading venture/PE fund, management consulting or financial services firm with significant e-commerce practice involvement.
  • Minimum two years e-commerce experience.
  • MBA strongly preferred.  Minimum requirements include BA/BS degree with proven academic excellence and quantitative skills and more extensive job experience than stated above.
  • Prior history of deal negotiation and management; demonstrated negotiation skills.
  • Strong ability to think analytically and creatively.
  • Excellent interpersonal, written and verbal communication skills.
  • Strong familiarity with the Internet, and technology in general.
  • Excellent presentation skills.

WORK ENVIRONMENT/PHYSICAL DEMANDS The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General office environment.  Some stress may occur.
  • Should expect 25-50% travel schedule.
To apply, please send your resume to , or fax to Attn: HR Manager at 510-550-6054.

[email protected]
Job Title: Director, Strategy and Business Development Department: Sales and Marketing Location: Emeryville, CA Reports to:CEO FLSA Status:  Exempt  

About Alibris: Alibris is one of Internet Retailer's "Top 100" largest online retailers and the choice of millions of book, movie and music lovers each month. We offer more than 75 million used, new, and out-of-print books, movie and music items from thousands of independent sellers worldwide to consumers, libraries, and retailers through our Web site as well as Amazon.com, Barnes & Noble, Borders, and eBay. Founded in 1998 and acquired by Oak Hill Capital Partners in 2006, Deloitte named Alibris a "Fast 50" and a "Technology Fast 500" growth business in 2005. We are a profitable, growth-oriented company expanding both domestically and internationally.

Located in Emeryville, we are easily accessible by BART, Amtrak, bus, or car, Alibris offers competitive benefits and compensation, including stock options. If you think you'd enjoy working as part of a team on which your creativity and insights will make a difference, we'd love to hear from you.

SUMMARY Develop opportunities and relationships that drive growth through business development and corporate development activities. Primary focus will be on establishing new partnerships, secondary focus on supporting development of new products or revenue streams through organic growth or M&A. Will have a strong role in overall company strategy and direction, including competitive and market analysis.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Grow business through partnership development:

  • Identify high value new partner relationships, prospect and develop those with highest potential return; prioritize the pipeline and manage it accordingly.
  • Identify, evaluate and prioritize potential M&A candidates to accelerate growth in target areas.
  • Create a wide range of partnership opportunities including large-scale affiliate deals, customer marketing opportunities, hosted Web sites and wholesaler relationships with online properties, traditional retailers and wholesalers.
  • Develop proposals, network relationships, and sell new business opportunities. Coordinate overall relationships with commercial and acquisition candidates and coordinate resources, as needed, with Alibris management, marketing, engineering and finance.
  • Negotiate deal terms and manage the process from lead generation through project initiation.
  • Ability to articulate business terms and conditions with other members of the Alibris team so that effective integration plans can be developed with both the new partner and with all of the necessary resources within Alibris in technology, marketing and operations.

Develop new markets

  • Provide input to the product development and partnership management organizations about partner needs. Prioritize accurately based on value, effectively translate market needs into requirements.
  • Analyze potential new markets, determine supply and demand sources, create full business case for entry (or lack thereof) of adjacent markets: potential value of entry, cost to develop and operations costs; done cooperatively with technology, marketing, operations and supply personnel.
  • Develop demand creation plan and supply acquisition strategies, including potential acquisition strategies; lead new channel development efforts against large targets.

Other strategic planning and competitive intelligence work as necessary.

  • Presentation of analysis and recommendations to management team and Board.
  • Strong participation in pricing, supply and services offerings strategies.
  • Strong participation in overall company planning over monthly, quarterly, six month,  annual and multi-year time horizons.
EDUCATION and/or EXPERIENCE To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Corporate and/or business development track record—demonstrable results, reference quality partnerships and deals.
  • Two or more years experience with a leading venture/private equity fund, management consulting or financial services firm with significant e-commerce or internet practice involvement.
  • Two years or more experience in a business development role
  • Strong quantitative skills; expert in business modeling.
  • Minimum two years e-commerce experience.
  • MBA strongly preferred. Minimum requirements include BA/BS degree with proven academic excellence in a quantitative field combined with more extensive job experience than stated above.
  • Prior history of deal negotiation and management; demonstrated negotiation skills.
  • Strong ability to think analytically and creatively.
  • Excellent interpersonal, written and verbal communication and presentation skills.
  • Strong familiarity with the Internet, and technology in general.

WORK ENVIRONMENT/PHYSICAL DEMANDS The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General office environment.  Some stress may occur.
  • Should expect 25-50% travel schedule.
To apply, please send your resume to [email protected], or fax to Attn: HR Manager at 510-550-6054.

Job Title: Manager, Financial Planning & Analysis Department: Finance & Accounting Location: Emeryville, CA Reports to: Vice President Finance FLSA Status: Exempt

ABOUT ALIBRIS Alibris is one of Internet Retailer's "Top 100" largest onl ine retailers and the choice of millions of book, movie and music lovers each month. We offer more than 70 million used, new, and out-of-print books, movie and music items from thousands of independent sellers worldwide to consumers, libraries, and retailers through our Web site as well as Amazon.com, Barnes&Noble, Borders, and eBay. Founded in 1998 and acquired by Oak Hill Capital Partners in 2006, Deloitte named Alibris a "Fast 50" and a "Technology Fast 500" growth business in 2005. We are growing at 30% per year and expanding both domestically and internationally. Located in Emeryville, we are easily accessible by BART, Amtrak, bus, or car, Alibris offers competitive benefits and compensation, including stock options. If you think you'd enjoy working as part of a team on which your creativity and insights will make a difference, we'd love to hear from you.

SUMMARY The Manager for Financial Planning and Analysis is responsible for identifying and analyzing key business drivers, providing management with timely analysis and recommendations to make strategic decisions and managing staff in the FP&A group.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Identify and analyze key business drivers and provide management with timely analysis and recommendations to make strategic and tactical business decisions.
  • Provide detailed reporting and analysis of the financial performance of the company and core business units.
  • Create and maintain detailed financial models across multiple lines of business.
  • Analysis of revenues, margins and costs across multiple business units.
  • Build and maintain strong working relationships with business unit leads and provide financial guidance to evaluate operational decisions on demand.
  • Key lead in annual and quarterly budgeting and forecasting.
  • Lead development of new and existing company and departmental metrics.
  • FP&A lead in project portfolio management process evaluating ROI of proposals prior to funding.
  • Lead and participate in cross-functional teams to implement new projects.
  • Develop new ways to leverage finance and accounting reporting systems.
  • Ensure accuracy of monthly activity-based cost allocations.
  • Maintain company-wide pricing algorithms.
  • Support the Vice President of Finance in all FP&A areas.
  • Recruit, manage and mentor FP&A staff.
  • Work closely with all Finance and Accounting personnel.

EDUCATION and/or EXPERIENCE The requirements listed below are representative of the knowledge, skill, and/or ability required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum of 4 years experience in FP&A in a high technology environment.
  • Minimum of 2 years supervisory experience.
  • Superior financial modeling and analysis skills; expert knowledge of MS Excel essential, knowledge of MS Dynamics GP & FRx a plus.
  • Excellent organizational, analytical, and time management skills.
  • Ability to successfully handle multiple priorities with minimal direction.
  • Excellent verbal and written communication skills.
  • Strong knowledge of financial statements. Knowledge of accounting principles a plus.
  • Bachelor’s Degree in Business, Accounting, or Finance (MBA preferred).
  • Individual should be highly motivated, flexible, and able to work with minimal direction.  A customer service orientation is critical.

WORK ENVIRONMENT/PHYSICAL DEMANDS The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • General office environment. Some stress may occur.
    To apply, please send your resume to [email protected], or fax to Attn: HR Manager at 510-550-6054.

Job Title:Marketing Associate Department: Marketing Location: Emeryville, CA Reports to:Marketing Manager

About You: Do you love books? Do you want to broaden your e-commerce skills in a rapidly growing e-tailer? Interested in working with sharp co-workers in a casual, creative work environment?

We're looking for an analytical, data-driven marketing associate who can help take our online marketing efforts to the next level. Your primary responsibility will be search engine marketing, but over time you could have the opportunity to work in other areas such as email marketing and affiliate management.

About Us: Alibris is one of Internet Retailer's "Top 100" largest online retailers and the choice of millions of book lovers each month. We offer more than 60 million used, new, and out-of-print books from thousands of independent booksellers worldwide to consumers, libraries, and retailers through our site as well as Amazon.com, Barnes&Noble, Borders, and eBay.  Founded in 1998 and acquired by Oak Hill Capital Partners in 2006, Deloitte named Alibris a "Fast 50" and a "Technology Fast 500" growth business in 2005. We are growing at 30% per year and expanding both domestically and internationally.

Located in Emeryville, CA, we are easily accessible by BART, Amtrak, bus, or car. Alibris offers competitive benefits and compensation, including stock options. If you think you'd enjoy working as part of a team on which your creativity and insights will make a difference, we'd love to hear from you.

What will you be doing? The Marketing Associate's primary responsibilities will be optimizing and growing our search engine marketing revenue and profitability. Under a marketing manager's guidance, you will help design tests, track program performance, implement campaigns, and make recommendations on how we can offer the best experience possible for visitors coming from search engines such as Google, Yahoo, and MSN.

Responsibilities include: • Tracking, reporting, and analysis of all search engine marketing initiatives across multiple search engines. • Work with Marketing Manager to optimize listings and increase sales and profitability through new listings, landing pages, A/B tests, bidding strategies, and other tests. • Create business requirements for engineering and develop your own solutions to improve our search engine marketing process. • Stay current with new advances in search engine marketing, competitive landscape, and keyword research. • Other responsibilities as determined.

What are we looking for? Required • Bachelor's degree or equivalent experience in a quantitative, test-driven field (economics, market research, science, etc.). • Self-learner and a passion for online marketing. • Ability to manage multiple projects simultaneously and work with other departments • Proficient in Microsoft Excel. • Excellent verbal and written skills. Detail oriented. Team player. • Willingness to learn basic technical skills (SQL, Linux, etc.).

Preferred • Experience in on-line direct marketing. Understanding of advertising/direct marketing metrics as well as customer acquisition and retention strategies. • Experience with search engine marketing pay-per-click platforms (specifically Google and Yahoo!) as well as search engine optimization principles for a site that has millions of pages and items. • Web analytics experience with tools such as Google Analytics, Coremetrics, etc. • 2+ years of analytical work experience, in a consumer marketing environment or other relevant field.

WORK ENVIRONMENT/PHYSICAL DEMANDS The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General office environment. Some stress may occur.
  • Should expect 25% travel schedule.
To apply, please send your resume to [email protected], or fax to Attn: HR Manager at 510-550-6054.

Job Title: Network Systems Administrator Department: Engineering Location: Emeryville Reports To: Director, IS&T FLSA Status: Exempt

About Alibris: Alibris is the premiere marketplace provider for independent sellers of new and used books, music items, and movies, as well as rare and out-of-print titles. We connect people who love books, music, and movies to the best independent sellers from 45 countries around the world. Our proprietary technology and advanced logistics allow us to offer more than 75 million used, new, and out-of-print titles to consumers, libraries, and retailers, which include Amazon.com, Barnes & Noble, Books-A-Million, Borders, Chapters/Indigo, and Half.com. Founded in 1998 and acquired by Oak Hill Capital Partners in 2006, Alibris was named a "Fast 50" and a "Technology Fast 500" growth business by Deloitte. Alibris is a registered trademark.

SUMMARY While working under general supervision ensure the availability, scalability and maintainability of services running on MS Windows for both internal and external customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Install, configure, maintain and troubleshoot Active Directory Domain Controllers
  • Install, configure, maintain, and troubleshoot MS Exchange Server
  • Manage Windows servers in a data center environment, including clustering, SAN-based storage, boot-from-SAN, etc.
  • Research, select and purchase hardware and software products
  • Propose and implement system enhancements to improve performance and reliability of systems
  • Provide systems level support for MS SQL-Server databases
  • Track departmental hardware/software assets and manage their deployment
  • Recommend, design, deploy and maintain backup policies, procedures and systems
  • Serve in 24/7 On-Call duty rotation no more than one week per month
  • Ensure that all responsibilities can be performed by other team members through standardization, automation, documentation and cross-training

EDUCATION and/or EXPERIENCE To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

  • 4+ years experience administering MS Windows 2000/2003 Server and XP in production environments
  • Advanced knowledge of MS Exchange 2003 server
  • Advanced knowledge of Active Directory
  • Intermediate knowledge of MS SQL Server 2000/2005
  • Intermediate knowledge of Windows clustering
  • Intermediate knowledge of X86 server hardware
  • Basic knowledge of IP networking and Ethernet LANs
  • Excellent problem-solving skills, a self-starting attitude and good communication skills are essential
  • Good documentation skills including drafting, editing and maintaining technical documentation
  • Must be able to prioritize tasks, manage time and multi-task in a high-interrupt environment
  • Must be service oriented and reliable, providing consistent follow-through

Desired

  • Basic knowledge of Linux system administration, preferably Red Hat
  • Basic knowledge of Blackberry services, MS ActiveSync
  • Experience with Nagios, Cacti & NeDI administration
  • Experience with SAN management and 3PAR storage servers
  • Experience with backup software products, preferably NetBackup
  • Experience with MS Windows 2008 Server, Vista and Exchange 2007
  • xMCSE–Microsoft Certified Systems Engineer
  • CCNA–Cisco Certified Network Administrator

WORK ENVIRONMENT/PHYSICAL DEMANDSThe work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be capable of lifting 70 pounds
  • General office environment. Some stress may occur.
To apply, please send your resume to [email protected], or fax to Attn: HR Manager at 510-550-6054.

Job Title: Production Coordinator Department: Marketing Location: Emeryville, CA Reports to: Content Development Manager

About Alibris: Alibris is one of Internet Retailer's "Top 100" largest online retailers and the choice of millions of book, movie and music lovers each month. We offer more than 70 million used, new, and out-of-print books, movie and music items from thousands of independent sellers worldwide to consumers, libraries, and retailers through our Web site as well as Amazon.com, Barnes&Noble, Borders, and eBay. Founded in 1998 and acquired by Oak Hill Capital Partners in 2006, Deloitte named Alibris a "Fast 50" and a "Technology Fast 500" growth business in 2005. We are growing at 30% per year and expanding both domestically and internationally.

Located in Emeryville, we are easily accessible by BART, Amtrak, bus, or car, Alibris offers competitive benefits and compensation, including stock options. If you think you'd enjoy working as part of a team on which your creativity and insights will make a difference, we'd love to hear from you.

POSITION SUMMARY The Production Coordinator is responsible for coordinating the day-to-day tasks associated with developing and implementing content for the Alibris Web sites, as well as supporting content development and production across consumer, library, B2B and seller business lines. He or she maintains production schedules, corresponds with freelance writers, prepares contracts for freelance projects, and organizes content development projects. He or she also acts as content producer, creating and updating Web pages and newsletters. The Production Coordinator works within the Marketing team to positively affect customer conversion, satisfaction, and retention, and to create a compelling, relevant, and consistent customer experience throughout the customer lifecycle.

ESSENTIAL DUTIES AND RESPONSIBILITIES This position's duties and responsibilities include the following. Other duties may be assigned.

  • Maintain the marketing editorial & production calendar.
  • Coordinate email and Web production workflow.
  • Adapt schedules based on changing company priorities.
  • Create and/or update project-guide templates and other documentation for freelance projects.
  • Manage correspondence with freelance writers and producers to assign and meet time-sensitive deliverables.
  • Ensure that program and channel support deliverables and milestones are completed on schedule.
  • Create and modify content for Web sites, customer communications, and corporate communications, based on department guidelines.
  • Produce content for Web pages, using Web-content management system and other Web applications.
  • Create HTML and text files of newsletters; upload such files to the Email Service Provider; proof content implementation, newsletter display, and link function; and set up marketing emails to launch.
  • Copyedit marketing, UI, help-page, and other copy according to established guidelines.
  • Update seller & retail newsletter templates.

EDUCATION and/or EXPERIENCE To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required

  • Strong organizational and project management skills.
  • Ability to juggle multiple projects and tasks with grace and finesse.
  • Strong aptitude for learning new technologies and systems.
  • Ability to track program interdependencies, milestones and deliverables to ensure successful project implementation/deployment.
  • Thrive in a collaborative environment managing a deadline-driven production process working with writers, technical staff and designers.
  • Bachelor's degree in English, journalism, instructional design, communications or other relevant field.
  • Competency in writing, editing and proofreading.
  • Strong interpersonal, analytical, multi-tasking and problem-solving skills to work with people at all levels.
  • Strong work ethic; extremely organized and detail oriented.

Preferred

  • Understanding of Web usability and information architecture best practices and accessibility guidelines
  • Good understanding of HTML, CSS, Flash and Dreamweaver
  • Ability to explain technical information to non-technical audience
  • Experience working as a content producer or marketing assistant for an e-commerce company or Internet consulting/technology firm
  • Book, music or movie industry experience
  • Experience using an enterprise-level content management system to develop and manage content

General office environment. Some stress may occur.

To apply, please send your resume to [email protected].

Job Title: Receivables Accountant Department: Finance & Accounting Location: Emeryville, CA Reports to: Accounting Supervisor

About Monsoon Commerce

Monsoon Commerce is an e-commerce solutions company powering the online success of merchants. Our solutions help you achieve:

  • Multi-channel Simplicity – Streamline your inventory, order, and fulfillment operations across all your channels.
  • Marketplace Mastery – Sell more products in more places through leading online marketplaces like Amazon, eBay, and Buy.com.
  • Outsourced Expansion – Increase selection and market share through advanced marketplace, supply chain, and fulfillment solutions.

Monsoon Commerce also owns and operates Alibris(www.alibris.com, www.alibris.co.uk), the premier online marketplace for independent sellers of books, music, movies, and video games. An Internet Retailer Top 150 business, Alibris connects millions of consumers to tens of thousands of sellers from over 50 countries.

Our more than 20,000 customers span virtually every online category are comprised of marketplace-only sellers and 2500 online merchants and multi-channel retailers including more than 100 of the Internet Retailer 1000. In partnering with Monsoon Commerce, our customers commonly experience a level of success that is both impactful and enduring—at times, even transformational. We call it the Monsoon Effect.

With corporate headquarters in the San Francisco Bay area, Monsoon Commerce also has offices in Portland, Oregon, and Philadelphia. For further information, visit www.monsooncommerce.com.

Join a great place to work and grow! If you're passionate about e-commerce, and want to work with a team of people dedicated to helping online merchants succeed, consider a career with us. We are privately held and focused on results. We have a positive, open, honest, and supportive company culture. Located in [Emeryville, California, we are easily accessible by BART, Amtrak, bus, car, or bike]. Monsoon Commerce offers competitive benefits and compensation, including stock options. If you would like to come work as a team member whose creativity and insights will make a difference; we'd love to hear from you.

SUMMARY

The Receivables Accountant is responsible for the timely invoicing, collection, recording and application of cash receipts from online retail and library sales and for the reporting and reconciliation of associated accounts receivable and cash balances. The Receivables Accountant will also support the department with other accounting activities and functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Record daily cash receipts from Paymentech, Amex, Paypal and generate associated journal entries.
  • Generate journal entries to reflect the settlement of retail invoices.
  • Record and reconcile weekly foreign currency receipts (E4X) to invoicing.
  • Gather payment backup documents for receipts received through payment mode other than the library lockbox, prepare payment file for application to invoices.
  • Record daily cash receipts from Library customers (lockbox, wires, checks), apply to invoices and generate associated journal entries.
  • Collection of Library customer balances, research and resolution of receivables issues; work with the Library sales team to collect outstanding receivables.
  • Preparation and delivery of Library customer invoices and statements.
  • Maintain Library receivables aging and reconcile to the General Ledger on a monthly basis.
  • Review and correct daily automated journal entries.
  • Assist in the monthly closing of the general ledger.
  • Work as part of a team to develop new processes and procedures to improve accounting operations and efficiency.
  • May provide payroll support.
  • Support the administrative needs of the finance and accounting group including but not limited to filing and mailing of invoices, maintenance of contract files and other tasks as needed.

EDUCATION and/or EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum of 2 years accounts receivables and general ledger experience; familiarity with accounting cycle and procedures; familiarity with credit card processing a plus.
  • Bachelor's Degree in Accounting preferred.
  • Proficient with MS Excel and other Office applications.
  • Knowledge of MS Dynamics GP (Great Plains) and Crystal Reports (database query) a plus.
  • Good organizational and time management skills.
  • Good verbal and written communication skills.
  • Individual should be motivated, flexible, and able to work with some direction. A customer service orientation is critical.

WORK ENVIRONMENT/PHYSICAL DEMANDS. Stuff our lawyers say you need to know. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General office environment. Some stress may occur.
  • Occasional travel.
  • Dog, plant and fish friendly environment

To apply, please send your resume to [email protected], or fax to Attn: HR Manager at 510-550-6054.

Job Title: Software Engineer Department: Engineering Location: Emeryville, CA Reports to: Manager, Web Developments FLSA Status: Exempt

About Monsoon Commerce

Monsoon Commerce powers merchant success online. More than 20,000 online merchants use Monsoon Commerce—and more than 90% of them have grown sales as a result. We're rapidly growing, privately held and looking for people with a desire to learn, contribute and help our customers thrive.

For more than a decade, our e-commerce solutions and experts have helped businesses grow profitably. Our business model is built on your ongoing success of our customers, helping them:

  • Sell more products in more places online through leading marketplaces like Amazon, Buy.com and eBay and by integrating with leading ecommerce platforms like Magento, Yahoo! Stores, Miva, Volusion and more.
  • Control and price inventory more profitably through our patented pricing engine solutions.
  • Improve the efficiency of their business operations through software automation and expert advice.
  • Extend product selection by providing access to our network of merchants, powering marketplaces and supply chain solutions for partners like Barnes & Noble, Chapters/Indigo (Canada), Half Price Books, Waterstone's (UK) and a dozen other leading retailers.

Monsoon Commerce also owns and operates Alibris, the premier online marketplace for independent sellers of books, music and movies. Alibris offers more than 150 million new and used books, movie and music items from thousands of independent sellers in over 50 countries to consumers through our consumer web sites (www.alibris.com, www.alibris.co.uk) and Library Services group.

Learn more about us at monsooncommerce.com

Join a great place to work and grow! If you're passionate about e-commerce, and want to work with a team of people dedicated to helping online merchants succeed, consider a career with us. We are privately held and focused on results. We have a positive, open, honest, and supportive company culture. Located in [Emeryville, California, we are easily accessible by BART, Amtrak, bus, car, or bike]. Monsoon Commerce offers competitive benefits and compensation, including stock options. If you would like to come work as a team member whose creativity and insights will make a difference; we'd love to hear from you.

Overview

In this role you will help design, build, and maintain our various web sites, including our primary eCommerce site alibris.com. We have a large infrastructure in place and we're always adding new features. You will help design, code, and support ongoing development. We use an Agile process, so you'll attend scrums and planning meetings. We have an exceptional team with whom you'll work closely to create great code, solid products, and good vibes.

Responsibilities

Include the following. Other duties may be assigned.

Content Development (email and landing pages)

  • Design and build cool new features of our e-commerce web site and associated sites using Java, HTML, JavaScript, jQuery, SQL and other technologies
  • Work closely with business owners, UI designers, developers, and QA to ensure smooth movement of new features from idea through launch
  • Troubleshoot and support existing systems as needed
  • Occasional off-hours and weekend work

EDUCATION and/or EXPERIENCE To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

  • 5+ years experience as a Java developer with 3+ years experience in a J2EE application server
  • 2+ years experience with major RDBMS platforms and the ability to write and read SQL and stored procedures (especially MSSQL and Oracle 11g)
  • Understanding of web technologies, including HTTP/S, cookies, JavaScript, AJAX, etc.
  • Architecture and design experience employing software development best practices
  • Strong object-oriented design skills; familiar with common design patterns
  • Experience using bug-tracking systems and version-control software
  • Able to accurately estimate work, write specs before coding, and document code and systems during and after coding
  • BA/BS or advanced degree in Computer Science, Software Engineering
  • Excellent written and verbal communication skills
  • Familiarity working in a Unix environment, preferably Linux

Nice to have:

  • Experience with BEA/Oracle WebLogic v.10+ Bonus for WebLogic Portal
  • Experience with ANT and Maven for building and deploying applications in a web environment
  • Experience working in retail domain, developing internet based websites

WORK ENVIRONMENT/PHYSICAL DEMANDS. Stuff our lawyers say you need to know. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General office environment. Some stress may occur.
  • Occasional travel.
  • Dog, plant and fish friendly environment

To apply, please send your resume to [email protected], or fax to Attn: HR Manager at 510-550-6054.

Job Title: Web Designer Department: Product Management Location: Emeryville Reports To: Director, Product Management

About Alibris: Alibris connects people who love books, music, and movies to thousands of independent sellers around the world. Our proprietary technology and advanced logistics allow us to offer more than 100 million used, new, and out-of-print books to consumers, libraries, and retailers. Since launching in November 1998, we've grown to become the Internet's largest independently owned and operated marketplace. That's ten years of supporting thousands of independent sellers, providing buyers with great prices and unbeatable selection, and giving buyers the peace of mind of our proven track record of satisfying customers.

SUMMARY Alibris is seeking a Web Designer for contract with potential for hire. The Web Designer will join the cross-functional team that develops and implements features and functionality on Alibris Web products, which include: Alibris (www.alibris.com) Alibris U.K. (www.alibris.co.uk) Alibris for Libraries (libraries.alibris.com) Alibris Seller Site (sellers.alibris.com) Borders Marketplace (usedmarketplace.borders.com) In this role, the Web Designer will develop visual interface design layouts and produce production-ready graphics, HTML, CSS, JavaScript, and related code. The ideal candidate will be passionate about creating great user experiences and collaborating with smart, motivated teammates to solve business problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Web Design

  1. Participate in the Agile Sprint team as the in-house design lead on all Web site projects for 12-18 iterations per year.
  1. Create and maintain visual frameworks & libraries:
    • Create and manage CSS styles and CSS frameworks.
    • Build and maintain a design library of visual assets (images, CSS, JavaScript, HTML) to be used in rapid iteration of page design tests.
    • Ensure customer-facing new features meet style requirements.
  1. Analyze user data and usability feedback and business requirements to produce functional schematics for page design.
  2. Use design software to create wireframes, page flow diagrams, design mockups, and html prototypes for new and existing features. Produce optimized, web-ready graphics.
  3. Cross-browser test and efficiently troubleshoot site presentation.
  4. Optimize pages to be read by both humans and search-engine spiders by using clear, semantic markup.
  1. Translate wireframes and design mockups into production-ready code, including code for front-end behaviors with dynamic HTML and JavaScript, using CSS and semantically correct HTML markup compatible with major browsers. Incorporate HTML into JSP code.

Design Strategy

  1. Use strong creative, conceptual and problem-solving skills to translate conceptual ideas (business needs and user goals) into interaction and design solutions.
  2. Be a strong customer advocate by driving development of great features that make it fun and easy to use our Web sites.

Technical Skills

  1. Strong web graphics production capability, good visual design skills with excellent attention to detail and proficiency in Photoshop, Illustrator, Fireworks.
  2. Fluency with web standards and technologies, with expert knowledge of HTML/XHTML, CSS and image optimization.
  3. Good working knowledge of JavaScript, AJAX to add behaviors to otherwise static pages. In-depth knowledge of jQuery and other JS libraries. Adept at working with/around dynamic code (Java JSP, PHP, ColdFusion). Deep knowledge of current web technology opportunities and limitations.
  4. Up to date with usability best practices and procedures.
  5. Knowledge of cross-platform browser compatibility restrictions and requirements and how to effectively design for cross-browser compatibility.
  6. Proven ability to create rapid iterations of visual and/or storyboard concepts, as well as the ability to design for dynamic content.
  7. Ability to analyze user data and usability feedback and translate data into easy to use solutions.
  8. Ability to build designs for Search Engine Optimization.
  9. Ability to work with CVS or other source control programs.

Client Management Skills

  1. Superior interpersonal skills and the ability to collaborate with technology, quality and business groups, and justify design decisions.
  2. Excellent written, verbal, and presentation communication skills, including the ability to effectively present design options for review, from concept through final production.
  3. Demonstrated ability to multi-task, and be self-motivated and self-managed, organized and motivated to excel, with an aptitude to recommend solutions for time conflicts, and proficient in adapting schedules according to priorities.
  4. A high degree of analytical ability, critical judgment, and intellectual curiosity.
  5. Desire to work in a fast-paced, success-driven team environment and confidence in working with strong, passionate personalities.
  6. Is a master of execution: Understands a vision and drives to make it happen. Strategic thinking while executing with great attention to detail.

EDUCATION and/or EXPERIENCE To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  1. 4 years of experience in web design / development, with specific expertise with web-based applications.
  2. Experience with methodologies such as iterative development, Agile, RUP, and Lean and extensive experience with user-centered design methodology and processes.
  3. Proven track record of delivering high quality work while hitting commitments and timeframes based on product and business requirements.
  4. Experience creating and using design libraries to simplify and accelerate design delivery.
  5. Experience creating user-friendly designs for complex business requirements.
  6. Affinity for rapidly prototyping visual design.
  7. Some academic background in HCI, Human Factors, or cognitive psychology is preferred.
  8. Some experience working in an information architecture capacity is preferred.

General office environment. Some stress may occur.

To apply, please send your resume to [email protected], or fax to Attn: HR Manager at 510-550-6054.