... and my extern supervisor is a petty, conniving, calculating BITCH.
Those are strong words and I rarely feel such a powerful dislike for anyone so allow me to vent. I don't do it often.
There are four of us on my doctor's staff (and a total of five doctors in the office): Brenda, who's a sweet older lady who doesn't bother anyone and just does her work. Her job is to schedule appointments and refill prescriptions. She does all of this at the front desk. She doesn't handle the charts and never goes back to the exam rooms. She has no reason to (this is important). Then there's Donna (who's just as pleasant and helpful as Brenda), Sheri (the office manager. She's been there 10 yrs and has the doctor's ear) and me. The three of us split the duties of the front office (like filing, faxing) and back office (like assisting the doctor with exams).
For the last three weeks, I've observed the type of person my supervisor, Sheri, is. I've overheard her telling flat out lies to the doctor about other MAs (medical assistants) because of whatever personal vendetta she has against them, she spends more time socializing than working most days, she constantly passes blame when something goes wrong (which I think is a terrible characteristic in a leader. Not to mention after I saw these things and fished around a bit, there were plenty of stories involving Sheri doing exactly what I saw and then some.) But she never directed any of her negativity towards me so I never really cared.
Friday, I had to prepare a patient for a stress test which includes connecting them to an EKG attached to a treadmill and filling out a simple form along with a patient consent before the doctor sees the patient. So that's exactly what I did and exactly what I have done every day for the last two weeks with no problem. I left the paperwork on the outside of the door (normally I take them to the doctor but Donna was working with a different staff this day so I had to get to the next patient. However, leaving them in the door is perfectly acceptable as well.)
By the time I finished with the next patient, the doctor had completed the stress test, and in front of the patient and the staff she proceeded to point to a BLANK form and explained that she has better things to do with her time than fill out forms that should already be completed (which means she was super mad because she never does this in front of a patient). I tried to interject but she wasn't having any of that. So, my plan was to let her finish, grab the forms from the door, and show her it was all a misunderstanding and that I wouldn't make such a simple error. But when I went to retrieve the forms, they were gone. I walked back to the front desk confused about what happened, when Sheri rushed over to me to say that perhaps Brenda grabbed the forms and handed the doctor blank ones by mistake.
This petty, conniving, calculating BITCH!
Firstly, I never said the forms that I filled out were missing. So I found it very suspicious that Sheri knew the concern on my face was from the missing forms and not just from being chewed out. Secondly, Brenda never EVER goes to the exam rooms so she had no reason to grab the forms nor does she prepare those types of forms for the doctor so she wouldn't have handed the doctor any such paperwork.
But Sheri would.
She took my forms from the door, replaced them with blank ones and then blamed Brenda. Who does that?
A petty, conniving, calculating BITCH. That's who.
I'm still pissed but I consider it a lesson learned. I'm not even going to accept the job offer now, although I really need it and I like the doctor and the other staff. I cannot have a boss that will go out of her way to work against me and set me up to fail. I can't even wrap my mind around such a person. I've never experienced anything like this in any job I've ever had. The hardest thing for me to undersand is why she did it. I'm on time every day and give 100% because I genuinely enjoy the work- I don't even take my breaks. I'm a fast learner and have not made the same mistake twice. I return from lunch on time AND I am pleasant to everyone- including Sheri. I'm very proactive and always help where I can whether it's my responsibility or not. For example, last week the doctor mentioned she needs more room for patient charts. So, in between the normal routine, I am making my way through each and every chart individually (and there are hundreds) to determine which ones to file and which ones to send to storage. That is just the type of person and co-worker I am. Teamwork makes the dreamwork, right? And I don't get paid for my externship. So I do all of this for free.
So, I repeat, my extern supervisor is a petty, conniving, calculating BITCH.
This week our opener bailed on four of her opens, so our dependant co-worker, Greg, covered them and is now sitting at 40+ hours. Our opener was scheduled to open today, on Friday (my close until 4AM), but our boss, Bill, took her shift. Greg was originally supposed to work 4-12 tonight (a very important shift), but since he is at 40+ hours Bill won't let him work. We said "Okay, then find SOMEONE to work" and Bill said he would stay until 8 o'clock. So here I am, on a Friday night close with my boyfriend staying until 9, the Australian who refuses to do any meaningful work staying until 9, and Bill until 8. 9-4AM on my own on a Friday night at Domino's Pizza. Good job, management.
Fucking hell, I hate my job. Apparently, Lord o' Leeds Gas has decreed that all advocates (that's House of Gas speak for Helper Monkeys) will do a minimum of three hours 'phone time every day. That's three hours taking meter readings, producing bills and taking card payments. That's three hours of the House's supposedly best and brightest doing a job someone who's been there a month could do, instead of supporting said newcomers and all the other Phone Monkieys with complicated or confusing enquiries that we, the Helper Monkeys, have been specifically fucking trained for.( Read more...Collapse )
Background: Slightly higher-than-your-average Phone Monkey in a call centre for a Big Energy Company. Advocates, or Helper Monkeys as they are more commonly known, take on more complex cases from a team of Phone Monkeys and manage them until either they are resolved or the advocate kills themselves from the stupidity of those who she must deal with.
At lunch tomorrow, I am going to buy a bottle of drain unclogger and a box of injectin' needles, and every person who wastes my time with another soul-destroying display of dimwittedness is going to get stabbed in the neck with a syringe full of agonising death.
Two people run our store. Me and my really good coworker. She's responsible, dependable, honest, and great with the customers.
Our boss called the other day and bitched out my coworker, while she was with a customer. She reamed her because our sales are low. Every store's sales are low right now. Our numbers are not far off from every other store!
She yelled at her because my coworker refuses to go to a training session. She would have to go on one of her weekend days, drive 6 hours round trip, and spend the full day in training. And get this, the company will not pay for her gas, any expenses, and refuses to pay for her training.
I don't think many people would be willing to put up with that.
One manager (whose on vacation now) told me when I get done in the infant department to go help in grocery. So I got done and went over and was there for maybe 10 minutes and bitch manager walked by. She asked me what I was doing. I was tempted to ask her if she was stupid/give her a smartass answer but I only said that I was helping. She was like "How about you go help finish the rest of apparel?" I went over and the apparel associate is gone.
I go look at the time clock, and it's 2:45. We're suppost to take lunch before 2:30. OOPS. I get my badge and swipe out, go to put my purse on the table and bitch manager is standing there, staring at me. I say "Sorry I didn't realize it was so late", figuring she was staring at me because I was going to lunch 'late'. She goes "Yeah....I thought it was 915 too" I wanted to call her a cunt and walkout, I really did. But I thought about changing my availability, that she's only on nights temporarily, and she's "OMGBFF" with the pissy manager from my old store so I should just walk away. I did.
So the last few days I've been getting annoyed at a specific mail person at my company. I started the position I'm working at back in March so I am still learning all the nitty gritty things. Anyways, I've always seen him around and never had to deal with him too much. Didn't know he was so annoying back then.
Fast forward to about a week ago. I work at a college where students are becoming chiropractors so in their 10th trimester of school, they have the option of leaving to work with another chiropractor as an internship, kind of. Anyways, when they leave I send out a list of the people who are gone to various departments including the mail department. So one day the mail worker, we'll call him Fred. Anyway Fred approached me to see if I could make the font on this list larger. I told him sure, fine. Then I sent another list out and he came to my office and asked me to get rid of a bunch of things on this list. First off, it's an excel document, he can do it himself but he's too old so he doesn't know how to use computers. Second of all, I can't make a separate list for every single department I send this list to, I send it to probably 30 people.
His biggest complaint was he had to print them out and tape a few pieces of paper together.. I really felt like saying, AND?
So anyways, I put together a list for him, and I taped it together for him so he wouldn't be such a poop.
Then the other day I sent out a bunch of things to students to their school mailbox. Evidently I was supposed to put them in numerical order, didn't know that, sorry. So he called me and was saying, "YOU NEED TO DO THIS AND THIS, MAKE SURE YOU DO IT NEXT TIME!" fine, whatever. So I sent out another batch of things. He came to my office to pick up the mail and was like, "You DID IT AGAIN!" I told him, I put them in order. Evidently I'm supposed to rubberband things together when there's a bunch of stuff and separate them into out-going and inter-office mail. They were separated, but not rubberbanded. OH and they also gave me a bunch of certified mail things that I can do myself to save them time, and I did it wrong, followed the directions on the sheet but it was wrong so he had to stand in front of me moaning and groaning while he fixed it.
ANNOYING.
I'm about to bite his head off he he calls me again.
My biggest peeve at work are those stupid customers who come to the store before it opens, see people working inside and start knocking loudly on the windows/doors trying to get in. Um, no, we're not open, you idiot. We're cleaning the place, and half the lights are off- get a clue. Though sometimes I wonder if they're all waiting to get inside to go to our special magical bathroom (at least, I assume it's special, because whenever we open there's always a few people who run to that damn toilet!). Do you not have a bathroom in your own home? Are you too cheap to pay your own water bill? What the hell is their problem?!
In my psychology class, I"m currently working on a paper about Immature co-workers. I came across this article while researching, this part really got my attention. As I checked " Yes " out of all of them, I realized that my work-place is seriously immature!
Signs of immaturity in the workplace: 1. Inability to compromise with the rules of the workplace and with the co-workers 2. Self-defensiveness and excuse making when confronted with a reality at work 3. Avoidence of responsibility for work/or interactions with other co-workers 4. Misuse or response to authority which leads to resentments of the part of others 5. Tendency to reevert to quarreling rather then communication toward conflict resolution 6. Complaceny toward making quality work, which is another way of saying they come across as lazy 7. Try to make others responsible for their own emotions...
Do you know a co-worker that fits all seven points? I can think of at least 3. And thats sad.
I love my department I work in - Sobeys Grocery Store Deli Clerk- for the past three years. now a days? how do i like it hmm... i don't. I don't want to quit because of the stress of filling / updating my resume. I dont' want to put pressure on me seeing how I'm under pressure already from school / other commitments. Just once I want my boss to realize that it was not my fault I get sick every now and then. Remember? The girl with the hearing condition who gets ear infections regularly? I can't control them. Like Friday, I was sick, never made it to class (11am-2pm) then I worked 4-10pm. I was under medication as well which said " Do not operate heavy machinery.(such as a meat slicer, already cut myself on that baby, boy did I freak everyone out! I have the scar to prove it too.) After calling in sick, at 1pm, I got a call back from Sobeys, she was saying " everyone else was in school / no one else to cover are you sure you can't come in. " I explained to her my symptoms I had: Loss of balance, going to the bathroom every 5 minutes in the hours, loss of apetite(sorry for spelling) etc. " had all of that. Working a 6 hour shift, on top of that you can very well forget the 6 hour shift. So what, you know I take everyone elses shift, without complaining more money for me less for them. But come on, when it comes down to me being sick? uh gee thanks guys for covering for me. luckily a good co-worker of mine did, I thanked her the other day. but honestly, the slackers in the department that get away with one shift aweek who don't deserve it? I mean, I'm one of their star workers working my butt off. I give up my weekend / vacation time for them. Even when I'm in school, least they can do is cut the good workers some slack to work their hours out. If I can't work during the week, don't cry! Honestly, Unless you can find someone to take over for my three hour courses screw that. My priority list is: School, Homework, Brownies, Work, Family, Myself. Cut me some slack you **** once thats all I ask.
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