PromptPay is a real-time payment service in Thailand. It allows users to transfer money through digital banking channels using identifiers such as a mobile phone number, citizen identification number, or bank account number instead of only using traditional bank account details.[1]

The service was launched in 2016 as part of Thailand's payment system infrastructure.[1] Public use began in 2017, when Thailand introduced the service as a lower-cost electronic interbank transfer system.[2] The World Bank described PromptPay as Thailand's fast payment system, with National ITMX operating the service and the Bank of Thailand acting as overseer and supervisor.[3]

PromptPay is used for person-to-person transfers, government payments, and merchant payments through QR codes. It is supported by participating banks and financial institutions in Thailand.[1] In 2017, Bangkok Post reported that the service had reached 48 billion baht in accumulated transaction value, based on Bank of Thailand data.[4]

Cross-border payments

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PromptPay has been linked with payment systems in other countries. In April 2021, the Monetary Authority of Singapore and the Bank of Thailand launched a linkage between Singapore's PayNow and Thailand's PromptPay, allowing real-time cross-border transfers between the two countries.[5]

The Bank of Thailand has also listed PromptPay under its cross-border payment linkages, including QR payment links for travellers and merchants.[6]

See also

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References

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  1. 1 2 3 "PromptPay". Bank of Thailand. Retrieved 14 May 2026.
  2. "Cheap money transfer system to boost cashless transactions in Thailand". The Straits Times. 19 March 2017. Retrieved 14 May 2026.
  3. Case Study: Thailand (PDF) (Report). World Bank. Retrieved 14 May 2026.
  4. "PromptPay 'a big success'". Bangkok Post. 1 June 2017. Retrieved 14 May 2026.
  5. "Singapore and Thailand Launch World's First Linkage of Real-time Payment Systems". Monetary Authority of Singapore. 29 April 2021. Retrieved 14 May 2026.
  6. "Cross-border Payment Linkages". Bank of Thailand. Retrieved 14 May 2026.