Just released: The State of Waiting in Line 2025. Get your copy here.

Waiting is inevitable. Frustration is not.

Our research and experience prove that clarity and control eliminate the friction— unlocking growth and securing customer loyalty.

Our impact so far

Waitwhile's queue management platform makes every visit count. We protect frontline teams and return agency to the consumer— effectively turning the wait into a competitive advantage.

50M+

100+

People waitlisted

Years of wait time eliminated

10K+

150+

Customer companies

Countries have lines being
powered by Waitwhile

Our guiding principles

Case studies

Delightful experience at every touchpoint

Using Waitwhile should feel light and magical – regardless if you’re a business or a customer that is joining a line. We obsess over every pixel, wireframe and feature to ensure the experience is always delightful – and we’re not afraid to cut functionality that we think adds bulk or complexity.

API

Integrations make us better together

We know that the best products are those that work in unison with the other products and tools you already are using. Waitwhile aims to be the best in the world on wait time management – for everything else we enable connections to thousands of other products through our extraordinary API.

Data Anonymization

Customer privacy is worth protecting

Waitwhile is uniquely designed to capture customer data of those that visit your business and get in line – while allowing private customer data to be safely encrypted and anonymized. We never sell, trade or share your customer data with any other business - and we take extraordinary measures to keep it safe and secure.

Security

Security that exceeds enterprise standards

Security officers at companies of all sizes have confidently signed off on Waitwhile. That’s because we build on Google Cloud Platform’s already-massive security investments by adding the utmost consideration for physical, operational, and application security.

San Francisco

San Francisco

PTS

548 Market St, 45862

San Francisco, CA 94104

Stockholm

Stockholm

CET

Kungsgatan 32

111 35 Stockholm

Turn the wait into a competitive advantage

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