Ninh Hao

Exciting partnership announcement 🤝🌿 Invuse and Digital Carbon Online will work together to make real, measureable environmental improvements to public sector websites.

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Local governments face increasing pressure to efficiently manage and distribute grant funding. In partnership with Hyphen8, join Salesforce as we invite Greater London Authority and London Borough of Camden in this insightful webinar as we explore how to streamline grants management through modern, digital solutions. Discover how automation can transform cumbersome funding processes, reduce manual errors, and improve transparency. Learn how digitising applications enhances citizen experience and accelerates approval timelines. Most importantly, see how Salesforce empowers local governments to manage the entire grants lifecycle on a single, flexible platform. What we'll cover: - Automating Grant Funding Processes - Accelerating the Grant Lifecycle - Dynamic Online Engagement  - Digitising Grant Applications - Leveraging Salesforce for Grant Management Whether you're just starting your digital journey or looking to optimise your current systems, this session will provide practical insights and live use cases to help you modernise your grants management strategy.   Register now: https://lnkd.in/g7tYRaXi

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How do you deliver flowers across London in under an hour and in perfect condition? That's the kind of challenge Rafael Norberto and the team at DeliveryMates solve every day. I sat down with Rafael on Chain Reaction to talk about hyperlocal logistics. It's a model built around micro hubs, motorcycle couriers and delivery windows many people would think are impossible. What hit me hardest was how much of this comes down to operational choreography. The middle mile is late? The address is wrong? 500 parcels show up when you only planned for 200? You still have to make it work. And these guys do. We also got into something I'm personally passionate about: the shift towards greener last-mile delivery and what that actually looks like on the ground. Rafael's team grew their green vehicle volume by 36% in 2024, handling nearly three million deliveries. It's impressive stuff. If you're in a business where getting the last mile right makes or breaks customer experience, this one's well worth a listen: https://hubs.ly/Q044Bj8g0 #logisticstech #collaboration #smes #supplychainmanagement #3pllogistics #ondemandlogistics

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⚽️ 90 minutes of drama in Bilbao. 0 minutes of drama at checkout. The Bilbao final may come down to penalties. Your delivery strategy shouldn’t. 📦 Some local pickup solutions and carriers promise savings, but the missed deliveries, support tickets, and poor UX say otherwise. HubBox x DPD UK Pickup is helping retailers upgrade to a faster, smarter, more reliable experience without the headaches: - 99%+ delivery success rates - 12,000+ trusted UK pickup locations, including Sainsbury’s & Post Offices - Seamless, integration at the point of checkout on your website - Fewer support tickets, more happy customers No red cards. No missed parcels. Just 99%+ on-time delivery. 🏆 #ClickAndCollectUK #DPDPickup #HubBox #EuropaLeague #Ecommerce #Retail #LastMile

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🚀 What really drives platform engineering success? We sat down with Steve Fenton, Head of DevRel & Principal DevEx Researcher at Octopus Deploy, to unpack insights from their latest Platform Engineering Pulse research — and the takeaways are eye-opening. 💡 Highlights: * Making security and ops policies mandatory doesn’t slow teams down — it actually fuels healthier platform adoption. * GitOps and Argo are redefining how modern teams think about deployments. * The metrics that actually matter for platform success aren’t always DORA — sometimes Monk metrics tell a more complete story. It’s a short, research-backed, and incredibly practical conversation for platform teams and engineering leaders who want to make their platforms stick. 🎧 Tune in to hear what the data says about building platforms that developers love — not just tolerate: https://lnkd.in/eR_U3St9 #PlatformEngineering #DevEx #GitOps #DevOps #EngineeringLeadership #SoftwareDelivery

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Big news from Berkshire! We are delighted to welcome Reading Borough Council as our newest partner. Reading is taking a major step forward in modernising its transport network by adopting AppyWay’s full Traffic Suite. Through this multi-year partnership, Reading is implementing our complete Traffic Suite to replace manual processes with a future-proof digital system. ➡️ Read more: https://lnkd.in/d4qtgybh

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What an amazing turn out to such an important topic👏 Our panel gave some interesting perspectives on business support post UKSPF, the importance of ensuring continuation of provision during this transformation period, and what that means for places who won't receive Local Growth or Pride In Place funds. Janice Mears made an excellent point about the vital role data and tools play, and how there is now an opportunity to reset and refocus - to build a long-term sustainable model that's backed in intelligent data on what is actually happening and the future local needs. Growth Flag has been at the forefront of innovative, predictive and comprehensive data, that's powered local growth plans, sector development, business support redesigns, economic strategies and front-line delivery (and more) across the UK. We always welcome the opportunity to share our insights and expertise with you all and would love to discuss what business support could/should look like in your area, or how to maximise resource and delivery objectives. Drop me a message 😊☕ #localgrowth #businesssupport #economicdevelopment

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The future is here! AI will no longer be 2D but will be manifested in Robots that will become ubiquitous in our society. We have to maintain resilience as these Robots (some in humanoid form) become connected to our networks and applications. Hence, an accreditation framework for robotic security testing to ensure safe, secure and transparent adoption of robotics is vital and needed. The Cyber Scheme is looking forward to working with the Challenge Sponsor, The National Robotarium and CivTech Scotland to make this happen.

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I’m excited to share the news that Voicescape has acquired Enterprise RPA. A major step forward in how we support landlords to drive efficiency and improve outcomes for their tenants. This brings together two technologies that already make a real difference in income teams across the UK. With AI, Machine Learning and Intelligent Automation becoming essential to managing rising caseloads and operational pressures, this partnership couldn’t be better timed. By combining Voicescape’s AI‑driven Caseload Manager with Enterprise RPA’s powerful automation capabilities, we can now offer a fully streamlined approach to: - Intelligent case management - Automated, personalised tenant engagement - End‑to‑end process automation For landlords, this means greater efficiency, more capacity for frontline teams, and the ability to focus human effort where it matters most. Exciting times ahead for our customers, our teams, and the sector 🎉

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Excited to share this fantastic milestone — OLM Systems is now part of Civica! This strategic move brings ECLIPSE, the UK’s leading cloud-native, person-centred social care platform, into our GovTech portfolio. Together, we’re unlocking new possibilities to help councils modernise services across social care, education, and the third sector — delivering truly connected, citizen-first technology when it’s needed most. As Civica CEO Lee Perkins said, “With ECLIPSE, we now have the UK’s most modern platform for social care in our portfolio.” And Peter O’Hara MBE, Founder & CEO of OLM, adds, “This marks an exciting new chapter for OLM Systems as it joins forces with Civica.” 📄 Read more: https://ow.ly/I9lj50WWB5T #Civica #GovTechChampion #OLMSystems #GovTech #SocialCare #DigitalTransformation #PublicSector #ECLIPSE #CitizenOutcomes #LocalGovernment

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Really proud to share this case study from Dolphin Living Group, a London housing charity doing brilliant work providing affordable homes for key workers, creatives, and professionals. As their portfolio grew, so did the gaps in their old system. They needed proper governance controls, automated VAT, project-level costing, and a way to give non-finance teams visibility without creating more work for anyone. A huge well done to their CSM Iulia Cătlan, who led the customer interview and helped bring this story to life. It's a great example of the kind of partnership our team builds with customers beyond go-live. Read the full case study here 👇 https://ow.ly/qO5950Yot51 #CustomerSuccess #AccessFinancials #AccessGroup

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🚀 Exciting news from Cloverleaf. On 26 September 2025, our team will be joining AWS at their London office (LHR14) for the NHS Customers Healthcare Event. This half-day summit will bring together healthcare organisations, public providers, and digital solution companies to explore how interoperability and AI are transforming the healthcare sector. Key topics include: 🔹 Integrating AI applications into healthcare solutions 🔹 Ensuring interoperability across systems 🔹 Migration strategies from monolithic apps to SaaS 🔹 Building scalable, secure, multi-tenant architectures 🔹 Intelligent pricing models & monetisation strategies We’re looking forward to connecting with industry peers, learning from real-world case studies, and sharing how Cloverleaf is helping shape the future of healthcare technology. 📍 AWS London office (LHR14), Room CONF UK LHR14 🗓 Friday, 26 September 2025 – Registration from 12:00pm 👉 If you’d like to attend, just send me a message! #AWS #HealthcareInnovation #AI #Interoperability #Cloverleaf

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Local governments face increasing pressure to efficiently manage and distribute grant funding. In partnership with Hyphen8, join Salesforce as we invite Greater London Authority and London Borough of Camden in this insightful webinar as we explore how to streamline grants management through modern, digital solutions. Discover how automation can transform cumbersome funding processes, reduce manual errors, and improve transparency. Learn how digitising applications enhances citizen experience and accelerates approval timelines. Most importantly, see how Salesforce empowers local governments to manage the entire grants lifecycle on a single, flexible platform. What we'll cover: - Automating Grant Funding Processes - Accelerating the Grant Lifecycle - Dynamic Online Engagement  - Digitising Grant Applications - Leveraging Salesforce for Grant Management Whether you're just starting your digital journey or looking to optimise your current systems, this session will provide practical insights and live use cases to help you modernise your grants management strategy.   Register now: https://lnkd.in/esVnS2kT

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This still blows my mind. 66% of contact centres are running quality on spreadsheets. 12% are still using paper. In 2026. 😳 And on the flip side? Companies are pouring money into speech analytics and AI that generate reams of data… then hiring teams of analysts just to try and make sense of it. So we’ve gone from messy spreadsheets… to overwhelming dashboards no one really uses. In some cases, they were probably better off with a tidy Excel file. 😆 The problem isn’t always lack of data. It’s turning insight into action. Want to find a better way? Myia could be your answer. Let's talk 💬 #QA #QualityAssurance #Insights #ContactCentre

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Master Public Sector Marketing in 2025 ⚖️ Understand evolving procurement rules and thresholds 🤝 Build trust through smaller, low-value contracts 📊 Highlight value for money, efficiency, and social impact 🚀 Partner with experts to strengthen bids and campaigns The UK’s Transforming Public Procurement reforms are creating new opportunities for SMEs and growing businesses to win public sector contracts. Success depends on understanding the rules, communicating effectively, and building strong relationships. With the right strategy (and expert support where needed) your business can secure contracts that deliver growth while making a positive impact on public services. Read More Than Words’ full guide to public sector marketing here: 👉 https://lnkd.in/esf_A4Ry

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🚀 Paper-based processes and fragmented systems shouldn’t slow down international trade. The International Supply Chain Accelerator, led by Digital Catapult in partnership with Leonardo UK, is tackling this challenge by testing a digital trade compliance solution with up to £150,000 in funding. At Skipso, we’re proud to power programmes like this, driving innovation in supply chains and supporting deep tech solutions that make global trade more resilient.

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By October 2025, every GP practice in England must keep online consultation systems open all day for non-urgent requests. This isn’t new news. But with the deadline fast approaching, many practices are still asking: 1. How do we stay compliant without burning out our teams? 2. What happens when urgent requests come in late in the day? 3. Are warning messages or total triage really safe enough? 🎥 In this video, Dr Ben Brown, GP partner and co-founder of Patchs, explains why the risks are mounting — and how Patchs’ clinically validated AI Care Navigator offers a smarter, safer way forward. Find out more: https://lnkd.in/eFQkZjc9

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