Investigating: At the moment, we're experiencing connectivity issues for some accounts across all devices. Our development team is on the case and diligently working to resolve this matter as quickly as possible.
monday.com Support
1,541 posts
monday.com Support
@mondaysupport
We're here to help! Tweet us 9am-6pm ET, Mon - Fri or visit monday.com/helpcenter. Replies outside of 9am-6pm ET may be delayed. Platform status: bit.ly/3lNPeAL
Joined November 2019
- We are aware of some users reporting issues with boards not loading. The team are investigating the issue and is working to get this resolved as quickly as possible 🔧 We apologize for the inconvenience in the meantime 🙏
- We're investigating connectivity issues being experienced across our platform. Our dev team is working hard to resolve this matter as quickly as possible! You can follow updates on our progress at status.monday.com.
- Update: We're aware that there are potentially additional connectivity issues across the platform and our team is working on it!
- Have you tried using our Live Chat option yet? 💬 If not, here are some quick steps to get started: 1. Sign into your monday account 2. Select the “?” Icon 3. Click “Contact Us” at the bottom of the page 4. Select “Live chat” to be connected to support Happy chatting! 🤩
- 📢 Ready to level up your monday knowledge? The monday community is hosting our first-ever 'Community hour' event 🎉 and we want to hear from you! What are you most interested in learning more about? Vote below 👇 and stay tuned for more details on how to save your spot! 🔍
- We are aware of reports of connectivity issues. Our team is on the case and working hard to resolve this as quickly as possible. 🛠️ We apologize for the inconvenience 🙏 You can keep up to date with their progress here: status.monday.com
- We're brushing up on our automation skills in preparation for our 'All about automations' event on June 28th 🙌 Keep reading to learn more about automations and register for the event! 🧵
- Our team have deployed a fix for the issue and is continuing to monitor the situation. If you are still experiencing issues with your board data, please try refreshing your browser. If this does not resolve the issue, let us know via DM so we can take a closer look 🤝
- What's your favorite new feature?Here's everything new on monday.com for April 2023 in 1 minute! Check out our new features from dedicated WorkForms automation recipe, and improved Gantt export to PDF, to seeing full automation notifications, and so much more!
00:00 - Due to Memorial Day, responses from the team may take longer than usual. Need to chat with us ASAP? 🏃 Quickly start a live chat in your monday account for immediate support! 💬 To open a new Live Chat click the "?" icon, followed by "Contact Us" and select "Live Chat" 🙌
- We are aware of reports of issues connecting to the platform. Our team is actively investigating the issue and working to resolve this as quickly as possible. You can follow their progress here: status.monday.com
- New year, NEW PRODUCT! 🌟 Coming in 2024: monday service - built for IT & operations teams! Functions of monday service include: - Ticket management - SLA management - Customer Portal - Customer Satisfaction score - Asset management & MORE! Stay tuned for more info in 2024!
- Update: All systems are operational. We thank you for your patience and continued cooperation with us as our team worked to resolve the connectivity issues. status.monday.com
@mondaysupport