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Artificial Intelligence (AI)
May 21, 2026

Apply Unveils ACx Agentic CX Platform

Apply Unveils ACx Agentic CX Platform – the Vancouver‑based AI native partner announced a new “Agentic Customer Experience” (ACx) framework designed to replace static, campaign‑driven customer journeys with continuously adaptive, context‑aware interactions powered by generative AI. How ACx Works At its heart, ACx combines large‑language models (LLMs) with reinforcement‑learning‑based decision engines to create “agentic” entities... Read More
Artificial Intelligence (AI), Insights
May 21, 2026

HUMAIN‑Accenture AI Partnership Accelerates Enterprise‑Scale AI in Saudi Arabia

HUMAIN‑Accenture AI Partnership Accelerates Enterprise‑Scale AI in Saudi Arabia brings together a Saudi‑based full‑stack AI platform and Accenture’s global reinvention services to push artificial intelligence adoption from pilot projects to production‑grade systems across the Kingdom’s public and private sectors. The Saudi‑Arabian market received a notable boost on May 20, 2026 when HUMAIN, the Public Investment Fund‑backed AI... Read More
AI Core Technologies, Artificial Intelligence (AI)
May 21, 2026

Quantiphi appoints Jim Reesing as CEO to accelerate enterprise AI growth

Quantiphi appointed Jim Reesing as its new chief executive officer, a move the AI‑focused services firm says will power the next phase of global expansion. Reesing, a veteran of Accenture, IBM and other large‑scale transformation outfits, takes the helm as Quantiphi doubles down on AI‑native services for Fortune‑500 enterprises seeking measurable business outcomes. A leadership change... Read More
Artificial Intelligence (AI), Insights, Virtual AI
May 21, 2026

Only 5% of Supply‑Chain AI Projects Scale—New Study Shows Governance, Not Tech, Is the Bottleneck

Only 5% of Supply‑Chain AI Projects Scale—New Study Shows Governance, Not Tech, Is the Bottleneck. A joint research effort by GEP and the University of Virginia’s Darden School of Business reveals that while 95% of AI initiatives stall in pilot or planning phases, a tiny elite of companies achieve triple‑digit productivity gains by redesigning processes,... Read More
AI Core Technologies, Artificial Intelligence (AI)
May 21, 2026

Eaton pumps S$3 million into AI‑driven Sustainable Tropical Data Centre Testbed, accelerating green power architecture for hyperscale workloads

Eaton pumps S$3 million into AI‑driven Sustainable Tropical Data Centre Testbed, accelerating green power architecture for hyperscale workloads. The Singapore‑based power‑management firm announced a fresh sponsorship of the Sustainable Tropical Data Centre Testbed (STDCT) – a research‑to‑deployment platform run by the National University of Singapore (NUS). The funding spans Phase 1 and the newly launched Phase 2, aiming to... Read More
AI Core Technologies
May 21, 2026

Business Core Solutions launches Symphony, a governed AI automation platform for enterprises

Business Core Solutions unveiled Symphony on May 20, 2026, positioning it as a unified control plane that orchestrates, governs, and validates AI‑driven workflows across ERP, cloud, IT, and infrastructure layers. What Symphony Offers Symphony is marketed as a low‑code AI automation platform that lets IT and business teams design, trigger, and monitor end‑to‑end processes from a single... Read More
AI Assistant, Artificial Intelligence (AI)
May 21, 2026

Unisys Teams with Rafay Systems to Streamline Enterprise AI Infrastructure Orchestration

Unisys Teams with Rafay Systems to Streamline Enterprise AI Infrastructure Orchestration. The two firms announced a joint effort to give large‑scale AI infrastructure a unified, governed layer that spans on‑prem, edge and public clouds. By marrying Unisys’ managed services and AI expertise with Rafay’s self‑service orchestration platform, the partnership promises to reduce the operational friction... Read More
AI Core Technologies, Artificial Intelligence (AI)
May 21, 2026

Hyro partners with Five9 to fast‑track AI‑driven contact centers for healthcare

Hyro partners with Five9 to fast‑track AI‑driven contact centers for healthcare – In a move that could reshape patient‑facing automation, Hyro, the Responsible AI Agent Platform for health systems, announced a strategic partnership with Five9, the leading intelligent CX platform. The collaboration embeds Hyro’s healthcare‑specific AI agents into Five9’s Intelligent Cloud Contact Center, promising integration... Read More
AI in Business, Artificial Intelligence (AI)
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