Make the most of digital and data
Charitable, cultural, educational and other nonprofit organizations work with us to further their missions and amplify their impact through digital experiences and data insights
Services: how we can help

Production
Our team will help you design and deliver websites, custom applications and system integrations or sector-specific productions such as cultural collections, online exhibits, in-gallery interactives and ticketing.

Consultancy
We provide supportive expertise in strategy development, fundraising, audience analysis, team training and more, backed by knowledge and experience acquired from a quarter century of practice.

Accessibility
Every project we do is grounded in accessibility, but we also offer stand-alone services to help your digital be more inclusive, including audits, design reviews, user testing and content training.

Data
From skills development through to decision-supporting analysis and insights, we help organizations get much more from data. Amplify possibilities and increase impact by getting to grips with data!

Support
Much more than just mundane technical fixes – we’ll help you establish long-term continuous improvement that maximizes the value of your digital investment. All at a much fairer price than industry norms!
Archive image credits

Terminál počítače, ME 127, Poštovní muzeum (Postal Museum)

Demonstration of a computer in Helsinki in September 1960 , JOKAHBL3E_A06:3, Finnish Heritage Agency

Statue of a dancer with cymbals, 129553, University of Bologna, Italy

Vakuumanlage, Teilansicht, Foto 1961, 6120572, Schöneweide Industrial Museum

Telephone repair centre, mt-024906, OTE Museum of Telecommunications
25 years of co-design and collaboration
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Collections, Data, Online exhibition, WebsiteCollections + digital
Connecting catalogues to audiences through digital innovation
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ConsultancyReimagining visitor experience at the Frick Collection
A new, visitor-centred approach for welcoming guests to this relaunched New York City museum
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WebsiteYMCA Canada: finding their Y
YMCA Canada had an identity crisis – who were they, what did they do… or not do? They also had a website that hadn’t been created with their needs in mind. It was time to take the leap to a new solution with a more sustainable future.
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DataWho’s here? Understanding audiences via web traffic analysis
Making the most of mainstream approaches (like Google Analytics), along with interesting ways to get further insights
“Working with Surface Impression has been an absolute pleasure. Their team is attentive, incredibly easy to collaborate with, and excels at breaking down technical concepts into clear, user-friendly language. Their deep expertise in accessible design – paired with their extensive experience supporting arts organizations and nonprofits – sets them apart. Their willingness to explore ideas and find creative solutions has made development both exciting and seamless, ensuring our organization is showcased in its best light.”
Hastings Hill, Senior Manager of Communications, Dance NYC
