Abstract

The gig economy provides employment opportunities for workers. However, gig workers face challenges which limit some people’s involvement in it amidst unemployment. The purpose of this study is to explore the experiences and perceptions of gig work in Uganda. This research investigated the experiences, perceptions, and challenges faced by gig workers in Uganda. This study collected data through in-depth interviews with gig workers and their employers in Uganda. The study was underpinned by the psychological contract theory. Findings indicate that the gig economy provides work with a lot of flexibility and instant income for gig workers. However, gig workers face job insecurity and unsteady income. Further, gig workers lack access to basic benefits such as healthcare and retirement plans. Additionally, there is stiff competition from other gig workers. Gig workers struggle with legal and regulatory issues. These challenges have impact on the overall well-being of gig workers. This study recommends humanistic practices to enable gig workers to perform to their best abilities and maintain acceptable moral conduct while working. Maintaining meaningful networks is necessary to sustain job flows. Further, policies that support gig workers should be promoted.