High-Touch Onboarding
Kick off with a clear plan: we review your goals, configure your floor plan, set up sales and registrations, and align timelines.
Slow launches
Training gaps
Support overload
Repeated questions
Onboarding & Training
Launch faster and run smoother with high-touch Map D support. From white-glove onboarding to role-based training and a rich knowledge base, we guide your team and exhibitors every step of the way.
Trusted by leading associations
Everything you need to launch with confidence
Role-Based Training
We tailor live sessions to how your organization works, so each team can move quickly and confidently.
Exhibitor Helpdesk & Resources
Shareable how-to articles and videos for common actions such as booth selection, uploads, and payments.
Training and support that keep launches on track
Knowledge Base & Tutorials
Searchable articles with screenshots and short clips. Task-based checklists for pre-event, during-event, and post-event workflows. Printable quick-start guides for staff and volunteers. Knowledge Base
Support Channels
Live sessions: schedule 1:1 or group training with a Map D specialist. Email & in-app support: fast responses with links to the exact how-to you need. Knowledge base: self-serve answers, 24/7. Support
Success Measurement
Onboarding checklist completion and go-live readiness. Training attendance and follow-up resources delivered. Testimonials
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Explore Map D's capabilities
Interactive Floor Plan
Edit layouts, manage inventory, and track sales in real time.
Exhibitor Management
Centralize assets, approvals, payments, and renewals
Registration & Badging
Role-based rules let marketing, ops, and finance see only the tabs they need.
Integrations
Secure endpoints sync data to your AMS and CRM.
Your question answered
These are some of the most common questions about onboarding, training, support channels, and launching a new Map D event with confidence.
Contact usWe align on goals, configure your event, train your team, and provide a launch checklist with clear owners and dates.
Yes. You can request recordings for internal reference and new-hire training.
Yes. Training scales across events with repeatable checklists, and we can add role-specific sessions for distributed teams.
Use email or in-app support for quick questions, the knowledge base for step-by-steps, and office hours for live Q&A.
Ready to launch your event with Map D?
Join a growing community of associations, event planners, and trade show organizers who love our platform.