Post by HaliMilaH in Prisoner Of Love comments

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Hello, could you tell me more about this errors?

menu works fine an soundtrack, too. after text with the trigger warning the page 'an exception has occurred' pops up and neither ignore ore rollback works. I would love to upload a picture of this but itch.io doesn't let me.

HaliMilaH6 days ago

Thank you for your feedback. It’s a shame I can’t see a screenshot of the message to determine exactly where the error is coming from. Unfortunately, I’m not experiencing any errors with the game on my end, so it’s difficult for me to fix it.

HaliMilaH6 days ago

Have you ever downloaded and launched an earlier version of the game? If so, there may be a conflict between the old and new versions. Assuming that is the case, I can look into the issue and see how to resolve it.

ruru-berry6 days ago (1 edit)

there,i figured it out, i hope it will suffice. i downloaded the previous version once but never unzipped it. when i downloaded the new file I deleted the olde one.

HaliMilaH6 days ago

Thank you for providing me with this information and for taking the time to take a screenshot of the error.

Unfortunately, it seems that your device does not support the visual effects built into the game.

You can try the following steps to force the game to run:

- Immediately after clicking to launch the game, hold down the Shift key until this screen appears :

- Click on ‘Force GL2 Renderer’ (as shown in the screenshot)

- Click on ‘Quit’

- Restart the game and see if it works

Please let me know if it worked!

ruru-berry6 days ago (1 edit)

thank you for trying to help me but i cannot get it to run on my steamdeck and sadly it is my only possibility to play. im sure you've made a great game.

edit i asked an acquaintance to try it on their laptop out of curiousity. interestingly they had the same error. we tried the solution, but it didn't work.

HaliMilaH6 days ago

I have changed the way images with visual effects are loaded. As I cannot check whether this resolves the issue, and as I am not experiencing any problems myself, I hope this change will fix the error that you and your acquaintance are encountering.

ruru-berry5 days ago (1 edit)

no change but it is ok. if it works for others then don't stress about it. the problem seems to be fom my end,Maybe I will find a solution.

edit: thank you for trying to help