Frequently Asked Questions (FAQ)

HYROX is a global fitness competition for everybody. Whether you’re a seasoned athlete or just love a challenge, HYROX is a great way to put your training to the test. 

It is recommended that you have a fitness background or regularly participate in fitness activities, and you must be 16 or over.

The race format includes 8 x 1km runs, each followed by 1 functional workout station. There are multiple divisions, allowing you to find one that suits you best!

Divisions:

• Open (Men/Women): The standard HYROX race – challenging but accessible for most fitness levels.
• Pro (Men/Women): For experienced athletes – the same format with heavier weights.
• Doubles (Men/Women/Mixed): Team up with a partner – you run together and split the exercises.
• Pro Doubles (Men/Women): Same as doubles, but with heavier weights. 
• Relay (Men/Women/Mixed): Form a team of 4 – each person completes 2 x 1km runs and 2 workout stations.
• Adaptive (Men/Women): An inclusive division for athletes with a range of impairments.

No matter your fitness level or preference, there’s a way for you to get involved and experience the unique challenge of HYROX.

To find your next HYROX race, click here.

The age groups are broken down as shown below:

Single Division (determined by the athlete’s age on the day of the event)

• Under 24 (16 – 24) 
• 25 – 29 
• 30 – 34 
• 35 – 39 
• 40 – 44 
• 45 – 49 
• 50 – 54 
• 55 – 59 
• 60 – 64*
• 65 – 69*
• 70 – 74* 
• 75 – 79* 
• 80 – 84* 
• 85 – 89* 

Double Division (determined by the average age of both doubles participants on the day of the event, e.g Athlete 1: 50, Athlete 2: 49 = 45-49 AG)

• Under 24 (16 – 24) 
• 25 – 29 
• 30 – 34 
• 35 – 39 
• 40 – 44 
• 45 – 49 
• 50 – 54 
• 55 – 59 
• 60 – 64*
• 65 – 69*
• 70 – 74* 
• 75 – 79* 
• 80 – 84* 
• 85 – 89* 

*Please be aware that we do not have these age groups for the pro divisions.

Relay Division (determined by the average age of all team participants on the day of the event)

Under 40 

40+

To learn more about the HYROX World Championships, click here.

At the World Championships, all competitors will compete in the HYROX Race with pro weights. This applies to all athletes who have qualified in the open and doubles categories, with the exception of the mixed doubles, who will compete with the men’s open weights and all athletes in the 60+ age groups will compete with open weights.

Doubles Division

1. 16-29
2. 30-39
3. 40-49
4. 50-59
5. 60-70+

Relay Division

1. 16-39
2. 40+

Please click here to learn more about our Elite15 Series.

HYROX is accessible to everyone. Send an email to the local customer service team to find out more.

You can buy HYROX Merch from our online store or in HYROXWORLD on your race day!

For any questions regarding an order purchased online/in-store, please reach out to our merchandise team via the help centre.

You can always contact the customer support teams in the respective regions, to find the contact information, click here.

If you have any questions about your booking, please provide as much information as possible, including:

• Event/Division
• Full Name (as shown on the ticket)
• Ticket ID (found on your PDF ticket)
• Email used to purchase the ticket

HYROX is designed to give your training a purpose. It is recommended to train in a HYROX Training Club with certified trainers. 

Click here to find your nearest HYROX Training Club.

Click here to find out more about HYROX preparation.

HYROX includes 8 x 1km runs, alternating with 8 different functional workouts. The individual stations are: 

1. SkiErg
2. Sled Push
3. Sled Pull
4. Burpee Broad Jumps
5. Rowing
6. Farmers Carry
7. Sandbag Lunges
8. Wall Balls

The Official HYROX Rulebook contains all the information regarding the different stations (weight, distance, etc). You can also find the technical briefings on the event page.

Depending on the venue, athletes will run a specific number of laps to complete the 1km. Make sure to refer to the relevant event page to find this information.

HYROX365 is a holistic training and education ecosystem, catering to affiliated partners and designed to accommodate all training providers with dynamic solutions. HYROX365 aims to make healthy performance training accessible for everybody.

Click here to learn more about HYROX365.

The HYROX Affiliation Program is a partnership built around the growing appetite of members, subscribers or clients to train with purpose and provide your business with the necessary tools and services to integrate HYROX. Get involved by becoming a HYROX Training Club, Performance Centre or Performance Coach. 

Click here to learn more about HYROX affiliation.

To purchase tickets for a race, head to ‘Find My Race’, where you will find all of the upcoming races across the world. Once you have found the event of your choice, click ‘BUY TICKETS’ and select either ‘ATHLETE TICKETS’ or ‘SPECTATOR TICKETS’.

If your desired race has already sold out, make sure to add yourself to the notification list to be first to hear when additional tickets become available! 

To stay up to date with future event launches, it is highly recommended to follow your market’s social media page.

After completing your purchase, you’ll be redirected to a confirmation page and will receive an email summarising your order. On the confirmation page, you’ll be prompted to “Personalise Your Ticket”. If you’re not on the confirmation page, make sure to check your email and click on “Activate Tickets” to personalise your tickets.

Please note that all athlete tickets must be personalised at least two weeks before the event to be assigned a race start time and to download your QR code/barcode for check-in onsite. 

If you need help finding your tickets, please follow the HYROX account links below, log in using the same email address associated with the ticket*, locate your ticket and personalise.

UK Events HYROX Account Log-In
Ireland Events HYROX Account Log-In

*If you don’t have a HYROX Account yet, please create one using the same email address associated with your ticket.

No, you do not need to create or log into a HYROX account to purchase tickets. However, by creating a HYROX account, all your tickets and order confirmations can be stored in one place. 

Important: As HYROX takes place in different countries, we work with separate booking systems. Therefore, you will have separate accounts for each country. Unfortunately, an account for all HYROX races is currently not possible.

Our Official Photography Partner, Sportograf, uses facial recognition to find your race photos. About 48 hours after your race, you can view all your pictures on sportograf.com. Just upload a selfie to see every photo captured of you during the event! 

Did you pre-purchase your Sportograf package? 

• Go to sportograf.com/en and search for the respective HYROX event. 
• Enter the email address you used for race entry and click “Send Validation Link.” 
• Check your inbox for the email titled “Validation successful – Search for your images now” and click “Validate and Search.” 
• Upload a selfie. 
• Select “Buy Foto-Flat.” 
• Enter your Sportograf Ticket ID (below the barcode on your PDF ticket) at checkout to bring the total to £0. 

Forgot to pre-purchase your photos? 

Don’t panic, Sportograf captures everyone during the race. Simply upload a selfie after your race and purchase your photos directly from the website.Important: To find your Sportograf redemption Ticket ID, you must first personalise your ticket. Simply log in to your HYROX account and complete personalisation. The code can be found under the barcode on your downloaded Sportograf PDF ticket.

Singles, Doubles & Relay Tickets

• Name change allowed up to 1 day before your race day*

Charity Tickets

• Name changes are permitted up to 1 day before your race day*. Please note that the new participant will assume the fundraising commitment.
• No refunds available.

Spectator Tickets

• The LITE FLEX Add-On is not available for this ticket type.

*Name changes must be made via the athlete’s HYROX Account by 7:59 AM (event timezone) 1 day before the athlete’s race day (not the event start).

The LITE FLEX Add-On is only available during the purchase of your athlete ticket – it cannot be added post-purchase. The add-on will be available when purchasing athlete tickets, up until race day.

The FLEX Add-On is only available during the purchase of your athlete ticket – it cannot be added post-purchase. The add-on will be available when purchasing athlete tickets, up to 6 weeks before the race. After this, only tickets without the Flex Add-On will be available until the race is sold out.

The LITE FLEX Add-On is available for all athlete tickets, including Singles, Doubles, Relay, and Charity tickets. The full FLEX Add-On is only available for non-charity athlete tickets. Please read the terms for each Flex type carefully, as the rules and options differ.

Your volunteer code cannot be applied to the price of the LITE FLEX or FLEX Add-On, only to the athlete ticket. If you would like to request a name change, please contact Customer Service, as this is not an automatic option available through your account. If you want to return your ticket, please contact Customer Service, and they will reactivate your code (as long as it is still within the 12-month window since it was originally issued).

If you didn’t purchase the Flex Add-On with your athlete ticket, you cannot make any changes to that ticket. This includes refunds, name changes, or ticket transfers to other events. Additionally, the Flex Add-On cannot be added to your order after purchase.

Yes, all tickets, no matter when they were purchased, follow the same rules. We recommend that anyone buying multiple tickets or on behalf of somebody else, purchase either the LITE FLEX or FLEX with the tickets.

If you’ve purchased a Singles, Doubles or Relay division ticket with the Flex Add-On*, you’re eligible for a 100% refund of your ticket up until 31 days out from your race day or 50% up until 7 days out from your race day.

How to request a refund:

1. Make sure the ticket is personalised with the athlete’s name and details.
2. Once personalisation is complete, the option to “Return” will appear in your HYROX Account.
3. Click Return to request the refund

*Important:

• Refunds are only possible for tickets purchased with the Flex Add-On.
• No refunds are possible on a Charity division ticket, with or without the Flex Add-On.
• Refund excludes the Flex Add-On fee and service fee.
• Refunds are processed automatically once requested via your HYROX Account, but may take 7–10 days to appear on your original payment method
• Refund includes the Sportograf package (if purchased with that ticket) but can only be refunded together with the athlete ticket (not separately).

Sportograf packages are non-refundable on their own. However, if you purchased the Flex Add-On and choose to refund your race ticket, your Sportograf package can be refunded as well.

No, we will not make any exceptions.

If you’ve purchased a Singles, Doubles, Relay or Charity division ticket with the LITE FLEX or FLEX Add-On*, you’re entitled to one name change per ticket.

How to submit a name change: 

1. Make sure the ticket is personalised with the original athlete’s name and details. 
2. Once personalisation is complete, the option to “Re-Personalise” will appear in your HYROX Account. 
3. You can then update the ticket with the new athlete’s information.

 *All changes must be made by 7:59 AM (event timezone) 1 day before the athlete’s race day (not the event start). Name changes are not possible for tickets purchased without either the LITE FLEX or FLEX Add-On.

It is not possible to transfer tickets to another event, with or without the Flex Add-On. This also includes deferrals to the following season.

If you purchased a Doubles or Relay ticket with the LITE FLEX Add-On, you can:

• Change the name of your partner (providing it hasn’t been done already – you are restricted to one change per ticket)

If you have purchased a Doubles or Relay ticket with the FLEX Add-On, you are also eligible to request a refund, provided they are within the following refund windows:

• A 100% refund is available up to 31 days before your race day.
• A 50% refund is available up to 7 days before your race day.

*Division changes are strictly prohibited.

If you purchased a Charity ticket with the LITE FLEX Add-On, you can change the name on your ticket if needed, but refunds are not available.

If you purchased a Charity ticket without the LITE FLEX Add-On, no changes can be made to your ticket.