Privacy

Privacy

Hansen Bros. Moving and Storage Privacy Policy

Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

What Information Do We Collect?

When you visit our Website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Website use information collected on an aggregate basis as you and others browse our Website.

1. Personal Information You Choose to Provide

Registration Information – You will provide us information about yourself, your firm or company, and your service needs when you register for a quote request, register for certain services, or register for email newsletters and alerts. You may also provide additional comments on how you see Hansen Bros. Moving & Storage servicing your needs and interests.

Email Information – If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

2. SMS Communications

By providing your mobile number, you consent to receive SMS text messages related to your interactions with Hansen Bros. Moving & Storage, such as appointment reminders, service updates, or other information you request.

We do not sell or share your mobile phone number with third parties for their independent marketing purposes. We may share your information with trusted service providers who help us deliver our services (for example, messaging providers or technical support), but these providers are bound by confidentiality obligations and may not use your information for their own marketing.

Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP.

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All SMS consent data is used solely for the intended communication.

3. Website Use Information

Similar to other commercial Websites, our Website utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Website is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the Websites visited just before and just after our Website. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.

How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at [email protected].

What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Website to access the cookies it has already sent to you, not the cookies sent to you by other Websites. Some of our business partners (e.g., advertisers) use cookies that originate from their sites. We have no access or control over those cookies.

How Do We Use Information We Collect from Cookies?
As you use our Website, the site uses its cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our Website and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our Website and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

Sharing Information with Third Parties
We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party. For example, some of our partners may operate stores or provide services on our site, while others power offerings developed by us for your use. We also use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.

Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by sending us an email request at [email protected].

How Do We Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our Web site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. Please contact [email protected] if you have any questions or concerns.

How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing [email protected].

Certain Disclosures
We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.

What About Other Websites Linked to Our Website?
We are not responsible for the practices employed by Websites linked to or from our Website nor the information or content contained therein. Often links to other Websites are provided solely as pointers to information on topics that may be useful to the users of our Website. Please remember that when you use a link to go from our Website to another Website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Website, including Websites which have a link on our Website, is subject to that Website’s own rules and policies. Please read over those rules and policies before proceeding.

Your Consent
By using our Website you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Terms and Conditions

SMS Messaging

By providing your mobile number to Hansen Bros. Moving & Storage, you consent to receive SMS text messages from us related to your use of our services. These may include, but are not limited to, appointment reminders, service notifications, account updates, or other information you request.

• Message Frequency & Costs: Message frequency may vary. Standard message and data rates from your carrier may apply.
• Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After you opt out, we may send you a final confirmation message. If you require assistance, reply HELP or contact us at 206-365-4454 or [email protected].
• Data Use & Privacy: We do not sell or share your mobile phone number with third parties for their independent marketing purposes. We may share your information with trusted service providers who assist us in delivering our services, and those providers are contractually prohibited from using your information for their own marketing. For more details, please review our Privacy Policy.