Frequently Asked Questions
Got questions? Find clear answers regarding our routes, fares, vehicle comfort, and booking protocol.
What is the fare for a Pune to Mumbai one way cab? +
Our fixed price for a premium electric cab from Pune to Mumbai is ₹5,000 all-inclusive for one way. This includes all expressway tolls, driver allowance, taxes, and has absolutely no surge pricing on published fixed-fare routes.
What are the rates for Mumbai Airport transfers? +
Pune to Mumbai Airport (CSMIA T1 & T2) drops carry a fixed rate of ₹5,000 all-inclusive. Mumbai Airport pickups returning to Pune are priced at a highly competitive flat ₹2,800. This includes 45 minutes of complimentary waiting time and active flight tracking by our operations desk.
Which vehicles are used in GoZevv fleet? +
GoZevv positions its premium EV experience around the **MG Windsor EV** where available. The Windsor EV provides executive-class rear seat legroom, a quiet cabin environment, 600+ liters of luggage space, and a refined ride optimized for intercity travel.
Do you provide GST invoices for corporate bookings? +
Yes. GoZevv supports corporate GST-ready billing. When booking, please provide your company name, registered address, GSTIN, and billing email so our accounting team can dispatch a compliant tax invoice.
What is the cancellation and refund policy? +
We offer free cancellations for intercity and airport bookings up to 12 hours prior to your scheduled pickup time. Cancellations inside the 12-hour window may attract a nominal fee. Please check our detailed Refund Policy page for coordinates.