Bug description

When I build for release and publish it to a website, the pdf is not visible and in the console I see the following error:

Uncaught Error: MissingPluginException(No implementation found for method getDeviceInfo on channel dev.fluttercommunity.plus/device_info)

In debug mode all works.

Steps to reproduce

1. Create a new flutter web application
   flutter create syncfusion_pdfviewer_poc
2. Add syncfusion_flutter_pdfviewer package
   flutter pub add syncfusion_flutter_pdfviewer
3. Add SfPdfViewer widget to load the PDF.
4. build in web release
   flutter build web --release
5. publish on a website
6. open the website in chrome

Code sample

import 'package:flutter/material.dart';
import 'package:syncfusion_flutter_pdfviewer/pdfviewer.dart';

void main() {
  runApp(const MyApp());
}

class MyApp extends StatelessWidget {
  const MyApp({super.key});

  @override
  Widget build(BuildContext context) {
    return MaterialApp(
      title: 'Flutter Error demo',
      theme: ThemeData(
        colorScheme: ColorScheme.fromSeed(seedColor: Colors.deepPurple),
      ),
      home: const MyHomePage(title: 'Flutter Demo Home Page'),
    );
  }
}

class MyHomePage extends StatefulWidget {
  const MyHomePage({super.key, required this.title});

  final String title;

  @override
  State<MyHomePage> createState() => _MyHomePageState();
}

class _MyHomePageState extends State<MyHomePage> {
  @override
  Widget build(BuildContext context) {
    return Scaffold(
      appBar: AppBar(
        backgroundColor: Theme.of(context).colorScheme.inversePrimary,
        title: Text(widget.title),
      ),
      body: SfPdfViewer.network(
        'https://www.lazioinnova.it/app/uploads/2025/05/Scheda-Avviso-STEP-23-4.pdf',
        onDocumentLoadFailed: (error) {
          `debugPrint(error.error);`
          debugPrint(error.description);
        },
      ),
    );
  }
}

Screenshots or Video

Stack Traces

main.dart.js:3749 Uncaught Error: MissingPluginException(No implementation found for method getDeviceInfo on channel dev.fluttercommunity.plus/device_info)
at Object.c (main.dart.js:3749:19)
at main.dart.js:102334:15
at bsA.a (main.dart.js:5164:63)
at bsA.$2 (main.dart.js:62432:14)
at brh.$1 (main.dart.js:62426:21)
at at2.Ov (main.dart.js:63593:33)
at biS.$0 (main.dart.js:62907:11)
at Object.Gc (main.dart.js:5314:40)
at aH.yC (main.dart.js:62814:3)
at biK.$0 (main.dart.js:62870:13)

On which target platforms have you observed this bug?

Web

Flutter Doctor output

PS C:\Progetti\Applicazioni\flutter\flutter_instasign_webapp> flutter doctor
Doctor summary (to see all details, run flutter doctor -v):
[√] Flutter (Channel stable, 3.29.2, on Microsoft Windows [Versione 10.0.26100.4349], locale it-IT)
[√] Windows Version (11 Home 64-bit, 24H2, 2009)
[!] Android toolchain - develop for Android devices (Android SDK version 35.0.1)
X cmdline-tools component is missing
Run path/to/sdkmanager --install "cmdline-tools;latest"
See https://developer.android.com/studio/command-line for more details.
X Android license status unknown.
Run flutter doctor --android-licenses to accept the SDK licenses.
See https://flutter.dev/to/windows-android-setup for more details.
[√] Chrome - develop for the web
[√] Visual Studio - develop Windows apps (Visual Studio Enterprise 2022 17.13.4)
[√] Android Studio (version 2024.3)
[√] VS Code (version 1.101.0)
[√] Connected device (4 available)
[√] Network resources

! Doctor found issues in 1 category.