A modern, AI-powered helpdesk platform that transforms email support into an organized ticket management system. Built with React, TypeScript, Postmark, and Appwrite for seamless customer support experiences.

• Node.js 18+ and npm
• Postmark account for email parsing
• Appwrite account for backend services

1. Clone the repository

   git clone https://github.com/ChiragAgg5k/email-ticket-automator.git
   cd email-ticket-automator

2. Install dependencies

   bun i # or npm install

3. Configure Appwrite

   • Create an Appwrite project at cloud.appwrite.io
   • Update the configuration in src/lib/appwrite.ts:

   client.setEndpoint("YOUR_APPWRITE_ENDPOINT");
   client.setProject("YOUR_PROJECT_ID");

4. Start the development server

   bun dev

5. Open your browser Navigate to http://localhost:8080 to see the application

• React - Modern React with hooks and functional components
• TypeScript - Type-safe development experience
• Vite - Fast build tool and development server
• Tailwind CSS - Utility-first CSS framework
• shadcn/ui - High-quality, accessible UI components

• Appwrite - Backend-as-a-Service for authentication and database
• React Router - Client-side routing and navigation
• React Hook Form - Performant form handling and validation

• Zustand - Lightweight state management
• TanStack Query - Server state management and caching
• Lucide React - Beautiful, customizable icons

• Postmark - Email parsing and processing

src/
├── components/          # Reusable UI components
│   ├── ui/             # shadcn/ui components
│   ├── Header.tsx      # Navigation header
│   ├── HeroSection.tsx # Landing page hero
│   └── ...
├── pages/              # Route components
│   ├── Index.tsx       # Landing page
│   ├── Auth.tsx        # Authentication page
│   ├── Tickets.tsx     # Ticket dashboard
│   └── NotFound.tsx    # 404 page
├── lib/                # Utilities and configuration
│   ├── appwrite.ts     # Appwrite client setup
│   ├── auth.ts         # Authentication hook
│   ├── stores/         # Zustand stores
│   └── utils.ts        # Helper functions
└── main.tsx           # Application entry point

1. Build the project: bun run build or npm run build
2. Deploy the dist folder to your hosting provider
3. Configure environment variables in your hosting platform

This project is licensed under the MIT License - see the LICENSE file for details.