Big Event SOP
For events with more than 50 people registered, follow both this guide and our Big Event SOP.
Calendar & App
All events must be created through the Frontier Tower app and then will appear on the Lu.ma/frontiertower calendar. If it is a private event then say so in the title and log in to your Lu.ma account using the same as your Frontier Tower email and set it so hosts must approve registrations.
Refundable Deposit Required
All events require a security deposit in the form of a credit card hold to confirm your booking. The deposit is charged to your card a few days in advance of your event and places a hold on your card for $500 for the next 5 days.
The hold is released in full no more than 5 days following your event, provided:
- The space is left clean and undamaged.
- No Tower policies were violated during the event.
- All applicable fees (cleaning, fines, revenue share) have been settled.
Frontier Tower may apply the deposit against any charges incurred, including but not limited to: the $500 cleaning fee (§ 06), the $1,000 smoke alarm fine (§ 12), damage repair costs, or other policy violations. If charges exceed the deposit, the host remains liable for the balance.
All charges made against the deposit will be communicated in detail to the event host no more than 3 days following the event.
Host Presence & Responsibility
As the host, you are fully responsible for the event. You must attend, be present at the start, and remain until the event is finished.
Marketing & Visibility
All organizers follow our Media & Content Usage Guide. In all promotion (flyers, emails, and every social media post), Frontier Tower must be listed as a co-host. Always tag Frontier Tower in posts.
Cleanup Policy
You must clean up immediately after your event, not the next day, not later in the week. If your event ends very late and the space is not booked the following morning, you may request an exception at events@frontiertower.io. $500 cleaning fee otherwise.
Paid and Sponsored Events
20% of all revenue (tickets, sponsorships, etc.) goes to the Tower. For tickets sold on Lu.ma, this share is automatically collected. You receive your payout after the event (or earlier upon special request.) For other revenue, you are responsible for paying the Tower directly.
Floor 4–14
Notify your floor leads when creating an event on their floor. Floor leads have veto power.
Selling Food or Drink
Selling food or drink is prohibited unless you have a licensed vendor. Free food and drink at your event is allowed.
Illegal Drugs
Illegal drugs are strictly prohibited anywhere in the tower at any time.
Minors
Minors are not allowed at events past 10pm.
Fog Machines
Fog machines are not allowed. $1,000 fine if the smoke alarm is set off.
Prohibited Events
Events that are political PR, harmful, illegal, discriminatory, or otherwise damaging to the Tower’s reputation are strictly disallowed. Frontier Tower reserves the right to cancel any event that violates this principle.
Contact events@frontiertower.io with any questions.