Wikipedia:Newcomer onboarding

This page provides an overview of the ways that newcomers are welcomed, trained, mentored, supported, and integrated into the Wikipedia community. This includes initial outreach, automated tools, personal mentoring, software features, discussion forums, educational programs, social events, and community-wide retention initiatives.

Welcoming

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These involve the first contact with a user, with the goal of making them feel noticed by the community, and welcomed to the project.

There are various methods of initial contact with a brand new user, including: Welcome templates, individually written personal welcome messages, invitation bots, Teahouse invitations, and Articles for creation invitations.

Welcome messages usually are placed only after an editor has made at least one edit. A majority of newly registered accounts

Users who wish to welcome new users can find newly registered accounts with their first edits using the Special:RecentChanges feed (see Help:Recent changes). Filter the feed to only show new users by checking the boxes next to "Newcomers" and "Learners".

Temporary accounts are generally not welcomed, as they are assigned randomly by Wikimedia software, and expire after ninety days.

Help and Q&A

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A major avenue for on-boarding newcomers is through community discussion between newcomers posing questions at popular venues such as the Wikipedia:Teahouse and Wikipedia:Help desk. Another such forum is the Wikipedia:Reference desk—although that is not about editing Wikipedia per se, newcomers sometimes show up there.

There are also the Wikipedia:Education noticeboard and the Wikipedia:Mentorship noticeboard, but these are primarily peer-to-peer boards used for communication among more experienced Wikipedia editors, or between them and members of Wiki Ed or WMF.

A WikiProject is a group of editors who want to work together, and many of them are willing to help new editors.

Mentoring and individual guidance

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Since 2021, the Growth Team WP:Mentorship program has become a major source of one-on-one support for newcomers from experienced Wikipedians.

The independent Wiki Ed program has Wikipedia experts that monitor students and answer their questions sent via the Wiki Edu dashboard or asked individually.

Legacy avenues included WP:Adopt-a-user,

Training and education

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There are various forms of training offered to newcomers. One is the Wikipedia:Adventure, a step-by-step learning game.

The Wiki Education program is an independent non-profit initiative that links up students in university classes in the U.S. and Canada that edit Wikipedia as part of their university course classwork. Wiki Edu offers formal training modules to students in Wiki Edu-enrolled courses.

Edit-a-thons and other editing events often provide training.

Former efforts: programs like Wikipedia:Education program/Ambassadors (a.k.a., 'Campus Ambassadors').

Interactive live help

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Live, interactive chat is available for anyone at the #help channel at Wikipedia:Discord or IRC chat at the #wikipedia-en-help connect channel.

Software features

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Various software features are aimed at encouraging newcomers to make their first edits at Wikipedia, or to continue making them. Many of these are projects of the Wikimedia Growth team.

Social events

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Social events offer newcomers the opportunity to meet Wikipedians in person. Some events offer on-boarding, training, or support to newcomers including some meetups, edit-a-thons, and workshops.

Wikipedia Meetups around the world
July 2026+/-
Iriga 2July 11, 2026 (2026-07-11)
London 230July 12, 2026 (2026-07-12)
San Diego 136July 18, 2026 (2026-07-18)
Christchurch 47July 19, 2026 (2026-07-19)
Chicago Wiknic 2026July 25, 2026 (2026-07-25)
Portland, OregonJuly 25, 2026 (2026-07-25)
Oxford 124July 26, 2026 (2026-07-26)
Wikimedia Café: Governance reformJuly 26, 2026 (2026-07-26)
Brixton 17July 27, 2026 (2026-07-27)
San Francisco WikisalonJuly 28, 2026 (2026-07-28)
August 2026+/-
San Diego 137 WiknicAugust 1, 2026 (2026-08-01)
San Diego 138 edit-a-thonAugust 2, 2026 (2026-08-02)
US Mountain West onlineAugust 11, 2026 (2026-08-11)
Christchurch 48August 15, 2026 (2026-08-15)
Bay Area WikisalonAugust 18, 2026 (2026-08-18)
Full Meetup Calendar  Events calendar on Meta
For meetups in other languages, see the list on Meta

Tbd; incorporate some/all of:

Retention

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Statistics show that many users leave after their first few edits. After initial § Welcoming and other on-boarding initiatives, or even during it, recognition and encouragement play a role. In the longer term, other retention efforts come into play. WikiProject WP:Editor retention is focused on retaining editors (and not only new editors).

Recognition and encouragement

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Wikipedia supports some features that don't educate directly, but offer recognition to an e

Avoiding or mitigating negative experiences

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Tbd: about warning templates, especially when they occur as a user's first editor interaction.

Outreach

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Outreach wiki serves as a home for several outreach and collaboration initiatives. Their goal is to recruit and support new Wikimedians and to build strong relationships with cultural and educational partners, like GLAM.

Surveys and polling

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Research and discussion of future initiatives

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  • Commmunity wishlist
  • Growth team discussion forums
  • WMF research papers
  • A/B tests
  • editor retention analyses