“Identifying user needs is at the heart of our business. easyfeedback has been helping us with this task for several years now. We particularly appreciate its intuitive usability and professional support.”
“We use easyfeedback for internal and external surveys—it’s fast, convenient, and easy! The uncomplicated and friendly support puts a smile on our faces, and we are delighted with the continuous development of the platform.”
Good usability is characterized by simplicity, clarity, and efficiency. When these factors come together, using a system feels intuitive and enjoyable.
To ensure that this is not just a claim but can be continuously verified, short and reliable surveys are needed.
This is where the System Usability Scale (SUS) comes in: with just ten questions, it quickly and accurately measures how user-friendly a piece of software or tool is perceived to be.
The result is a clear score that is easy to interpret and compare with other systems.
With easyfeedback, the SUS questionnaire is already available to you as a free template.
Simply sign up, deploy it, and start collecting valuable user feedback right away—with no extra effort.
And if you’d like to gain deeper insights into the user experience later on, you can flexibly expand your survey with additional questionnaires at any time.
Contents of the template:
Objectives of the survey:
Helpful features for the survey:
Data protection „made in Germany“ (GDPR)
Anonymity function for honest feedback
