Cookies & Privacy
Privacy Notice
Date updated: 27th August 2025
Library Hub Discover is organised and managed by Jisc. This privacy notice sets out the personal data processing that will be undertaken by Jisc as a Controller. For more information on how exercise your data subject rights and additional privacy information, please refer to our overarching Privacy Notice.
What personal data will we collect about you?
Personal data means any information that relates to an identified or identifiable individual. For the purposes of Library Hub Discover, Jisc will process the following personal data:
- Name
- Email address
- Company/Organisation
- IP Address
How do we use your personal data?
The following table sets out why we process your personal data and our lawful basis for processing your personal data. We may rely on more than one lawful basis for processing your personal data depending on the context of the processing activity.
| Purpose/activity | Personal data processed | Lawful basis for processing |
|---|---|---|
| To monitor, support and collect usage data in order to maintain the Library Hub Discover platform | IP Address | The data are processed in the legitimate business interests of Jisc, being to provide the library hub service to the UK education and research community. |
| To communicate service updates with Library Hub users and contributors, and to maintain effective data supply via a nominated contact in contributing institutions. | Name Email Address Company / Organisation | It is necessary to contact you with information about the service, and we use Jiscmail lists to do this. We also have nominated contacts for each service and for data supply within each contributing institution. You can ask to be removed from our mailing and contact lists at any time. |
Cookies
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
| Cookie name | Description | Retention period | Third party |
|---|---|---|---|
| _cf_bm | Cloudflare's bot products identify and mitigate automated traffic to protect our site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions | 30 minutes | No |
| AWSALB | These cookies enable us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability. The information generated cannot identify you as an individual. | 7 days | No |
| AWSALBCORS | For continued stickiness support with CORS use cases after the Chromium update, we are creating additional stickiness cookies for each of these duration- based stickiness features named AWSALBCORS (ALB) | 7 days | No |
| cf_clearance | Whether a CAPTCHA or Javascript challenge has been solved. | 1 year | No |
| CookieControl | Stores user consent preferences for your website. | 3 months | No |