Home Shopping
Well, seeing as most (in fact all of them it seems!) of my entries are negative in some sort, I felt this may as well go here too. Also I'm meant to be cleaning my room, but this helps to procrastinate that little bit more.
3 weeks ago, I got a new job. Well, its not really a new job, I still work in Asda, I just do something else. Kinda like buying something second-hand..its new to you, but its not new? Anyways...
Basically, my new job is now an Asda Home Shopping Delivery Driver (or AHSDD for short...not like that makes any sense when you try to pronounce it, but hey), and this basically means I drive a van around delivering shopping to people around Clydebank/Erskine/Dumbarton/Balloch/Hele nsburgh to really posh folk with more cars than testicles, or really lazy people, who have to live on the top fucking floor!
My job involves (from start to finish):
Sorting out your load: Your load is basically how many runs are done. There are 3 time slots; Morning, Afternoon and Evening, there are 3 vans, so that means 9 loads. Within each load, there are a certain number of deliveries. Depending on when people choose to have their shopping delivered acts on how many deliveries are needed and how many vans. If there are like 30 deliveries in the morning, there will be 3 loads of 10 deliveries. This is simple mathematical bollocks, you should get it really. If you dont, then, the less deliveries, the less loads. Depending when you work til, you can have 1-3 loads. The least deliveries I've had in a load is 3, and the most is 8.
The deliveries are sorted out by Pickers, they go around the store with a wee computer and scan all the things they've to scan. They then take the stuff out the back. This is done early in the morning, but there is a big fridge and freezer in the back for all the cold stuffs.
We sort out our loads. We are assigned our loads the day before by whoever finishes late. Usually, because I'm the newbie, I'm stuck with the shite loads, and the shite van (there are 3 vans..2 automatics, and much bigger; one smaller manual transmission, the shit one).
Loading your...load: We take the crates with our delivers and load them onto the van. Sometimes the pickers are daft and put one small thing into a crate. Pointless really, but maybe not at 10 past 7 in the morning when Mark (the boss) is running around screaming about it going "tits up". We can consilidate the totes (crates) so theres basically less totes for each delivery. After loading them onto the van. We load the totes onto the wee computers (called Palmpilots), so we can confirm that we have our whole delivery. We get the paperwork we need, satnav, and we go.
Shooting your load: Sorry, it had to be done :D When we're done loading, we get out the store and get delivering. When the deliveries are done, we go back to the store and empty the van of totes. If we are doing another load (depends on your shift), you load up the van and go, or have a tea break, then go, if you're shift is finished, you empty the van, and go home.
Easy enough job? It sounds it, but fuck me, no.
So I've made a couple friends in that there H/S department, James, Andy, Andy...Andy? (I forget how many of us there are), Martin, Scott (Styler), and possibly a couple others, but I would have only seen them the once. Oh, and Mark of course! They all have their own way of doing things, and adapting to them all, I've now got my own way too. Nice one!
They've told me a few good stories about working the deliveries. You get tips (true, I've pocketed basically an extra hours wage doing one delivery once), and you get hot girls to answer the door (not bad), and some wear nothing but a towel and a smile. This sounds interesting, but has not happened for me yet (darn!)
Of course, like any businessman, they failed to tell me the bad points. Lets go into a few.
Mind the Palmpilot? Well we use them too, to measure temperatures for the chilled and frozen stuff (they stay cool and frozen in the van), and to sign for the delivery, and to monitor when you purchase fuel and what not. Basically, in an i-Robot stylee, we rely on these badboys to help us do our job, but like today, that just didnt work.
They have a wireless connection to the store, so they know what to do basically (what to get off the shelf, what stuff to load into what van, you get the idea), but they have a short range, so by the time you get out the store, you have no signal. Unfortunately, this didn't do me any justice when I got to Dumbarton to do my first delivery (about 10 miles away), and found the thing had crashed, and had to download the data again. Maybe it would have been a good idea to try that thing with the car keys and mobile phone (apparently, if someone stands near your car on their phone, and youre like a mile away, and press the button to unlock your car, it unlocks), but I'm in no mood to sit acting a cunt down a mobile phone having a joke saying "try it now lolzorz" So that didn't do any wonders today, had to rely on the papers (we get 2 signatures anyways, one on the computer, one on paper, just incase of problems like today).
Another main problem is the satnavs. They are just about as old as...my great niece..I dont know, but they're old. And the problem with that, is that dueing the time these were made, and now, there are new houses built, with new streets, and postcodes which this satnav doesn't know about. The satnavs run on CD-ROM, so you would think it's ideal that we just get a new cd to update? But no. We have to wait many the months for new vans, to get new, improved (but more shite) satnavs. And with me being a new driver, I obviously dont have the knowledge like a London Cabbie. So I need some help. Sometimes I will just phone the customer and tell them the situation, and they will tell me a road near it, or the road it leads off, and I find it better. But in today's scenario, it wasn't as good as that. I was delivering to "Buckie" in Erskine, and the roads near that place doesn't show up..well they do, but they're unnamed. So I phone up for directions, to get put onto the woman's sister..On holiday...from Kent. Nevermind, I'll give it a bash...
Me: Hi there, is that *name*?
Woman: No, I'm afraid it's not...
Me: Oh..ok *quickly checking to make sure I have the right number*
Woman: This is her sister, she isn't in just now, she had to go out.
Me: Oh right, its Andy from Asda Home Shopping
Woman: Oh...
Me: Yeah, I'm kinda lost finding your house, your street doesn't seem to appear on my satnav, could you give me a main road which your road would lead off?
Woman: Oh, Im not very familiar with this place
Me: Ah, its ok then, I'll...
Woman: Well, where are you?
Me: Erm..*checks* I'm in *something* Street
Woman: Oh, I don't know that place, I'm up from Kent you see...
Me: It's ok, I can check with someone else...
Woman: see if you come from the Erskine roundabout (Erskine has more roundabouts with no names than I have...kettles! So that didn't help much) And take a right..and go down the road, and take a right, you'll come to a roundabout with some shops, if you take the left and go down a bit and its one of the rights..I'm up there
Me: ...er...Ok?
Woman: Yeah, just behind some shops
Me: Ok I'll..
Woman: Bye..
*click*
Well, thankyou fucking much for hanging up the phone on me after giving me such shite directions! After managing to get directions from Styler, I found the place, no shops, there was a roundabout..but then again, there was another 4.
Anyways, this can be part 1. I'm too pissed off now to finish this :P
Keep updated :D
3 weeks ago, I got a new job. Well, its not really a new job, I still work in Asda, I just do something else. Kinda like buying something second-hand..its new to you, but its not new? Anyways...
Basically, my new job is now an Asda Home Shopping Delivery Driver (or AHSDD for short...not like that makes any sense when you try to pronounce it, but hey), and this basically means I drive a van around delivering shopping to people around Clydebank/Erskine/Dumbarton/Balloch/Hele
My job involves (from start to finish):
Sorting out your load: Your load is basically how many runs are done. There are 3 time slots; Morning, Afternoon and Evening, there are 3 vans, so that means 9 loads. Within each load, there are a certain number of deliveries. Depending on when people choose to have their shopping delivered acts on how many deliveries are needed and how many vans. If there are like 30 deliveries in the morning, there will be 3 loads of 10 deliveries. This is simple mathematical bollocks, you should get it really. If you dont, then, the less deliveries, the less loads. Depending when you work til, you can have 1-3 loads. The least deliveries I've had in a load is 3, and the most is 8.
The deliveries are sorted out by Pickers, they go around the store with a wee computer and scan all the things they've to scan. They then take the stuff out the back. This is done early in the morning, but there is a big fridge and freezer in the back for all the cold stuffs.
We sort out our loads. We are assigned our loads the day before by whoever finishes late. Usually, because I'm the newbie, I'm stuck with the shite loads, and the shite van (there are 3 vans..2 automatics, and much bigger; one smaller manual transmission, the shit one).
Loading your...load: We take the crates with our delivers and load them onto the van. Sometimes the pickers are daft and put one small thing into a crate. Pointless really, but maybe not at 10 past 7 in the morning when Mark (the boss) is running around screaming about it going "tits up". We can consilidate the totes (crates) so theres basically less totes for each delivery. After loading them onto the van. We load the totes onto the wee computers (called Palmpilots), so we can confirm that we have our whole delivery. We get the paperwork we need, satnav, and we go.
Shooting your load: Sorry, it had to be done :D When we're done loading, we get out the store and get delivering. When the deliveries are done, we go back to the store and empty the van of totes. If we are doing another load (depends on your shift), you load up the van and go, or have a tea break, then go, if you're shift is finished, you empty the van, and go home.
Easy enough job? It sounds it, but fuck me, no.
So I've made a couple friends in that there H/S department, James, Andy, Andy...Andy? (I forget how many of us there are), Martin, Scott (Styler), and possibly a couple others, but I would have only seen them the once. Oh, and Mark of course! They all have their own way of doing things, and adapting to them all, I've now got my own way too. Nice one!
They've told me a few good stories about working the deliveries. You get tips (true, I've pocketed basically an extra hours wage doing one delivery once), and you get hot girls to answer the door (not bad), and some wear nothing but a towel and a smile. This sounds interesting, but has not happened for me yet (darn!)
Of course, like any businessman, they failed to tell me the bad points. Lets go into a few.
Mind the Palmpilot? Well we use them too, to measure temperatures for the chilled and frozen stuff (they stay cool and frozen in the van), and to sign for the delivery, and to monitor when you purchase fuel and what not. Basically, in an i-Robot stylee, we rely on these badboys to help us do our job, but like today, that just didnt work.
They have a wireless connection to the store, so they know what to do basically (what to get off the shelf, what stuff to load into what van, you get the idea), but they have a short range, so by the time you get out the store, you have no signal. Unfortunately, this didn't do me any justice when I got to Dumbarton to do my first delivery (about 10 miles away), and found the thing had crashed, and had to download the data again. Maybe it would have been a good idea to try that thing with the car keys and mobile phone (apparently, if someone stands near your car on their phone, and youre like a mile away, and press the button to unlock your car, it unlocks), but I'm in no mood to sit acting a cunt down a mobile phone having a joke saying "try it now lolzorz" So that didn't do any wonders today, had to rely on the papers (we get 2 signatures anyways, one on the computer, one on paper, just incase of problems like today).
Another main problem is the satnavs. They are just about as old as...my great niece..I dont know, but they're old. And the problem with that, is that dueing the time these were made, and now, there are new houses built, with new streets, and postcodes which this satnav doesn't know about. The satnavs run on CD-ROM, so you would think it's ideal that we just get a new cd to update? But no. We have to wait many the months for new vans, to get new, improved (but more shite) satnavs. And with me being a new driver, I obviously dont have the knowledge like a London Cabbie. So I need some help. Sometimes I will just phone the customer and tell them the situation, and they will tell me a road near it, or the road it leads off, and I find it better. But in today's scenario, it wasn't as good as that. I was delivering to "Buckie" in Erskine, and the roads near that place doesn't show up..well they do, but they're unnamed. So I phone up for directions, to get put onto the woman's sister..On holiday...from Kent. Nevermind, I'll give it a bash...
Me: Hi there, is that *name*?
Woman: No, I'm afraid it's not...
Me: Oh..ok *quickly checking to make sure I have the right number*
Woman: This is her sister, she isn't in just now, she had to go out.
Me: Oh right, its Andy from Asda Home Shopping
Woman: Oh...
Me: Yeah, I'm kinda lost finding your house, your street doesn't seem to appear on my satnav, could you give me a main road which your road would lead off?
Woman: Oh, Im not very familiar with this place
Me: Ah, its ok then, I'll...
Woman: Well, where are you?
Me: Erm..*checks* I'm in *something* Street
Woman: Oh, I don't know that place, I'm up from Kent you see...
Me: It's ok, I can check with someone else...
Woman: see if you come from the Erskine roundabout (Erskine has more roundabouts with no names than I have...kettles! So that didn't help much) And take a right..and go down the road, and take a right, you'll come to a roundabout with some shops, if you take the left and go down a bit and its one of the rights..I'm up there
Me: ...er...Ok?
Woman: Yeah, just behind some shops
Me: Ok I'll..
Woman: Bye..
*click*
Well, thankyou fucking much for hanging up the phone on me after giving me such shite directions! After managing to get directions from Styler, I found the place, no shops, there was a roundabout..but then again, there was another 4.
Anyways, this can be part 1. I'm too pissed off now to finish this :P
Keep updated :D

calm