Blip Platform

Conversational intelligence that turns interactions into business results.

Blip orchestrates complete customer journeys across every channel and touchpoint, connecting data and intelligence in a continuous cycle that turns every interaction into measurable business results.

context

The customer journey has changed. Your business needs to keep up.

Today’s customer journey is omnichannel by nature. It begins with an ad click, continues through a messaging channel, escalates to customer service when needed, and ends with a seamless transaction.

Orchestrating that journey with intelligence and data is what sets market leaders apart. Blip integrates with the world's leading Big Tech companies and serves an enterprise customer base spanning the largest sectors of the economy.

logo blip black - NS - Plataforma EN
flywheel blip - NS - Plataforma EN

75%

of consumers expect immediate responses across digital channels.

*PwC

20bi

conversations are managed by Blip every year.

OUR SOLUTION

One platform to orchestrate the entire customer journey – from first contact to conversion.

Every stage of the customer journey is managed with the same intelligence, on the channel where customers already are, through a unified, auditable and results-driven platform.

logo branco 1 - NS - Plataforma EN
Frame 1171276652 - NS - Plataforma EN

Listen

Listening-based intelligence that transforms what the market says into marketing and crisis management strategies.

icon 1 - NS - Plataforma EN

Attract

Conversational campaigns across multiple channels with end-to-end measurable ROI.

Frame 1171276654 - NS - Plataforma EN

Convert

Payments inside the conversation – without leaving the channel. Support for credit cards or payment links, all within the customer’s existing journey.

Frame 1171276653 - NS - Plataforma EN

Engage

Human support enhanced by AI and backed by enterprise-grade operational governance.

TRUSTED BY

Results that speak for themselves.

Enterprise organizations rely on Blip to connect channels, data and AI across conversational journeys with scale, governance and measurable impact.

+20BI

messages processed annually

+400

enterprise customers

30+

countries with an international presence

Actives operations into the Platform

-33%

in escalations to human agents

-73%

in average response time

-14%

in average handling time

+50%

in first-contact resolution time

Discover how leading brands from Brazil, Latin America, and EMEA work with Blip.

Itaú
Coca Cola
danone - NS - Plataforma EN
wellhub 1 - NS - Plataforma EN
smartfit 1 - NS - Plataforma EN
santander 1 - NS - Plataforma EN
renner 1 - NS - Plataforma EN
nestle 1 - NS - Plataforma EN
lojasamericanas 1 - NS - Plataforma EN
xp 1 - NS - Plataforma EN
claro 1 - NS - Plataforma EN
dasa 1 - NS - Plataforma EN
brf - NS - Plataforma EN
ambev 1 - NS - Plataforma EN
ibm - NS - Plataforma EN

CASE STUDIES

Conversations that lead all the way to purchase.

VIEW ALL CASE STUDIES

next step

Check how the leading brands in Latin America and EMEA run their operations with Blip.

Talk to one of our experts and discover how Blip fits into your brand's customer journey.

Schedule a consultation