Ninety-Nine Percent is not enough. Unless, you're able to "not take it." A month ago I believed that Donald Trump was erroneous, and that his style is not the way to do business. Belligerent, abrupt, never taking it, never giving in. During the Rosie O'Donnell thing, Trump told Bill O'Rielly there are two kinds of people in this world, people who take it, and people who don't take it. I thought this was overstated, because I felt that if you are able to be a good person and a good employee 100% of the time, you will not put yourself in a situation where you will be challenged.
One hundred percent, maybe, but if you're not one hundred percent, you better be able to defend yourself, because employers will only be willing to put up with 99% for so long. Let me bring this into context:
1) When I first got hired at Office Depot, it was just an idea, I was a walk-in applicant. But I felt that there was something about that store that suited me. It was low-profile, low-volume, understaffed, less awkward that working for a supermarket, or Walgreens, or Walmart. A store that was a business store, an office store, with a certain among of basic positions open, that did not require too much skill.
2) The first manager was an anxious prick. He liked me because I interviewed well. He put me in copy and print center, where I trully paid my dues. It was a hard position, and at the time where I could no longer take it, I was moved to cashier because they needed a cashier at the time. Since then, I have been the only cashier, except our main cashier who works in the morning. You heard it right, thats two cashiers, and that's for about the last 2 years.
3) The first manager pushed my to smile, and smile, and ask for the rewards card. At that point I was unable to do any of these things becuase I was very much disturbed at this point. Stuck living at home, still recovering from past experiences.
4) The first manager left.
5) The second manager was a Home Depot guy. A tall guy, less business oriented, more of a floor guy. He was stupid. Since he was stupid, he was unable to realize that I was smart, and that created a problem for me. I was able to drag myself through my first year's review be convincing them that I was smiling and asking for the rewards.
6) The second manager left.
7) The third manager was another anxious prick. A carbon copy of the first manager, only a little more personable, and a little bit better. He is not stupid. This was good for me, as he was able to recognize that I had already been previously disciplined, and that I was the only cashier on the night shift. Since he has been here I have given about 99%, and that was great, until it wasn't great.
8) I recently got scammed on a $1,000 credit card purchase. The manager chose NOT to write me up. Yes, he chose not to write me up. The other day I made a key error, that caused an item to be retured twice, one time at .09, and one time at $187.99. The .09 was because I meant to mark the item as Saleable (9-saleable), and I forgot to delete the nine cents. I realized what I had done, and consulted with one of the managers on duty, who did not do anything about it, or at least until he was asked to once corporate caught the mistake. So now, I'm written up. Not for the credit card fraud, but for the returned merchandise. It also showed that I sold a donation item on my employee number, but it couldn't have possibly been me. I pretty much took the blame for the penny item, even though it was not my fault. But I'll tell you what I didn't do:
9) I didn't "take it." Instead of cowering in my corner, and allowing the manager to threaten to take me off the register (which he might end up doing if I don't give 100%), I told him that I have a review next month in February, and that I think my job performance is SO much better than the previous year. I also told him dead to his face, that I am the only employee who asks for the rewards, and that I am the only employee who stays at the register. As I went on with this 30 second rant, I told him that just because I'm being oppositional, doesn't mean I'm not listening, and that I thought I could easily do what he was asking. What I basically did, as Don the front end manager watched in awe, was that I told the store manager that I can do what he's asking me to do, but also that I have been doing all of the other things that I have been asked to do in the past. I told him that I ask for the rewards card 99% of the time.
10) Was me using the 99 percent language taking it too far? Or was I just successfully "not taking it." I saw on the apprentice, one of the girls told Donald Trump that she was doing a certain task 99% of the time. She was not fired. Also this is a different situation because I have consistently been up-selling for the past year, whereas this girl on the Apprentice was asked to do something for 1 day.
11) The conclusion that I can come to is that the 99 percent excuse will work, as long as I give 100% from here on in.
12) Because of my father always giving 110%, I have only had to give about 90% for most of my life, but things change.
13) Also, my father went to visit my little brother at one of his games, and my mother blasted him in public. Should my father take this? or not take this? I would have to say that I have absolutely no idea.