Tech due diligence: how AI cuts costs and accelerates the process

Data & Tech

7 May 2026 · Written by Hervé Lourdin

How Batch ran its full tech due diligence in-house with Claude, without external consultants.

Data & Tech

4 May 2026

Deliverability Summit : the ideas that changed  how we think about email

Three days at the Deliverability Summit: monitoring, DKIM2, list hygiene — what changes for senders in 2026.

Data & Tech

4 May 2026

Conversion goal : the gap between engagement metrics and actual business impact

Open rate, click rate — and then what? Alaïs Pluyaud, Senior PM at Batch, explains how Conversion Goals bridges the gap between CRM engagement and business impact.

News

30 Apr 2026

Batch Acquires Moonfish AI to Accelerate Its Agentic CRM Roadmap

Our first acquisition in 11 years. What it changes for Batch, and for customer engagement.

Releases

29 Apr 2026

All your channels, one platform: how Universal Channel redefines orchestration

Universal Channel lets you activate any channel directly from your Batch journeys. No redevelopment required.

The CRM Newsletter

Subscribe to get the latest news in your inbox!

35% of CRM revenue, here’s how maeva.com pulled it off.

How maeva.com replaced its legacy CRM with Batch, activated BigQuery data in real time and grew CRM revenue to 35% via web push.

CRM Strategies

8 Apr 2026

A/B testing CRM: from opportunistic testing to structured conviction

77% of CRM teams A/B test. Only a third get actionable results. The difference? A structured method.

Data & Tech

2 Apr 2026

How Batch implements your platform: a six-phase methodology

From contract signature to go-live, your project is owned by a single PMP-certified Solutions Engineer — accountable for scope, timeline, and delivery quality.

Data & Tech

31 Mar 2026

Data, channels, impact: what's new at Batch

Data without the wait, every channel in one journey, measurable business impact: here's what Batch shipped over the past few months.

CRM Strategies

23 Mar 2026

Shared IP vs Dedicated IP: which is the right choice for your email deliverability?

Shared IP or dedicated IP for your emails? Here are the 4 criteria that guide the decision: sending volume, business model, sending consistency, and deliverability metrics.

News

23 Feb 2026