Kobra S1 Max Combo
Kobra X
Photon P1
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General FAQ
Q1: Why only receive a partial of the order?
Your order may be sent out separately, so you will receive more than one package.
đ What you can do
Check your order details here:
https://user.anycubic.com/orders
If you are unable to log in to this link(which shows your account doesn't exist), please register using the email address you used to place your order before logging in.
Q2: When can I expect to receive my package?
Kobra S1 Max Combo Shipping Update
You can check the latest shipping schedule for Kobra S1 Max Combo here: https://store.anycubic.com/pages/kobra-s1-max-combo-shipping-update
Shipping depends on your order date:
Estimated Delivery Date for 1st batch
US: Jun 10 – Jun 20 (Order Before May 21, 2026)
AU: Jun 20 – Jun 30 (Order Before May 21, 2026)
EU: Jun 1 – Jun 10 (Order Before Feb 24, 2026)
UK: Jun 1 – Jun 10 (Order Before Feb 1, 2026)
CA: May 20 – Mar 30 (Order Before Jan 1, 2026)
BR: Aug 10 – Aug 20 (Order After May 21, 2026)
Estimated Delivery Date for 2nd batch
US: Jun 10 – Jun 20 (Order After May 21, 2026)
AU: Jun 20 – Jun 30 (Order After May 21, 2026)
EU: July 1 – July 10 (Order eb 24, 2026 - May 22, 2026)
UK: Jun 1- Jun 10 (Order Feb 1, 2026 - May 23, 2026)
CA: Jun 20 – Jun 30 (Order Jan 1, 2026 - May 22, 2026)
Estimated Delivery Date for 3rd batch
EU: July 20 - July 30 (Order After May 22, 2026)
UK: Aug 1 – Aug 10 (Order After May 23, 2026)
CA: July 20 - July 30 (Order After May 22, 2026)
Kobra S1 ACE 2 Pro Combo Shipping Information
You can check it at this link: https://store.anycubic.com/pages/kobra-s1-ace-2-pro-combo-shipping
Estimated Shipping Date for your Kobra S1 ACE 2 Pro Combo
US: Jun 15 - Jun 25
AU: Jun 15 - Jun 25
EU: Jul 10 - Jul 20
UK: Jul 10 - Jul 20
CA: Jul 5 - Jul 15
Shipping Information for the Kobra 4 Series
You can check it at this link: https://store.anycubic.com/pages/kobra-4-combo-shipping
Estimated Shipping Date for your Kobra 4 Series
US: June 15 – June 20
AU: June 1 – June 10
EU: July 10 – July 15
UK: July 10 – July 15
CA: July 1 – July 10
Kobra X Shipping Update
US / AU / UK / EU: Shipping within 24 hours
CA:
• First batch: Orders placed before March 18th have been shipped.
• Second batch: May 20 – May 30 (Orders after May 12th)
Latest Kobra X Combo Fulfillment Schedule
All pending Kobra X Combo orders are currently planned to be fully shipped out within the following timeframes:
US/EU/CA: Shipping within 24 hours
Australia (AU): June 5 - June 10
United Kingdom (UK): June 5 - June 10
đ What you can do
Check your order details here:
https://user.anycubic.com/orders
If you are unable to log in to this link(which shows your account doesn't exist), please register using the email address you used to place your order before logging in.
Q3: No shipping movement for days
If your packages have been shipped, shipping status updates may experience delays, particularly during cross-border transportation or handover to the logistics company. You can track your package information at https://www.17track.net/en
Please contact us if there has been no update for more than 7 days since the last one. We will reply to you via email within 48 hours.
Q4: Is there a shipment notification email?
After your order is shipped, you will receive one or more shipment notification emails containing tracking information. You can also check for more information about your order on the order page in our help center.
Order & Delivery Support
