automatically detect browser specific issues from usage statistics

Question

Suppose you have a website that sells dog food (why not?) to people using a variety of browsers.

Is there some way to automatically be notified if sales (or some other activity) suddenly stops for a specific browser/version?

I'm sure it's technically possible to do, but I can't find any tools for it.

I would have thought that you can only really determine the browsers that do complete the "sale (or some other activity)" - from your access logs or analytics. Compare this list against a list of known browsers (that have perhaps previously visited your site) to determine the browsers that are not in the initial list of doers. (?) — MrWhite
– MrWhite, Commented Aug 26, 2015 at 7:51

Community · Accepted Answer · 2017-05-23 12:37:07Z

1

One thing that I have done is implemented logging of client side JavaScript errors to the server. See: Logging Clientside JavaScript Errors on Server

This involves:

It does a decent job of detecting errors that happen frequently in browsers that may not be otherwise well tested. I've found the limits of it are:

If you have ads or other 3rd party JavaScript, you may get errors that are unrelated to your own code
It doesn't detect problems that do not trigger a JavaScript error. This will include infinite loops, early termination, and non-JavaScript problems.

CommunityBot

1

answered Aug 26, 2015 at 1:01

Stephen Ostermiller♦

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