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Questions tagged [use-cases]

a list of steps, typically defining interactions between a role and a system, to achieve a goal

0 votes
1 answer
69 views

Asking the user's goal in the Signup or first time Sign in?

I want to qualify users in a SaaS product and understand how to bucket these users into use cases. Still, I wonder what's the best moment to add this question and reducing onboarding friction. Is the ...
luxo's user avatar
  • 131
0 votes
2 answers
88 views

Is there a use case for Pie charts sliced by date?

I dislike pie charts. They have a lot of documented flaws. However some of our customers still love them, so we support them. Question is, is there a valid use case for a pie chart sliced by date? ...
Joshua Dance's user avatar
3 votes
2 answers
200 views

Vertical Videos vs Horizontal Videos

What's the different between using cases for both formats and is that makes one trending in one situation and flop in another. Are there any guide or case study that can help me understand in which ...
Richard Pariath's user avatar
13 votes
7 answers
17k views

What is the difference between a Use Case and a User Journey? Is there any?

I was wondering what the difference is between a use case and a user journey? To me they seem to be doing the same thing?
stephlouwalk's user avatar
0 votes
1 answer
247 views

How to facilitate multiple options whilst emphasizing 1 option in particular?

In this screen we have six options which can be toggled to suit the users preferences. All of these preference options are necessary to the product. However, in 90% of use cases the users will only ...
RobbyReindeer's user avatar
1 vote
1 answer
104 views

Is it a good experience to open a browser on browser

I recently came up with an idea of opening a browser on a browser. I had a use case where I show multiple news from different publishers on a page. But when clicked it opens in a new tab on a mobile ...
Harshith's user avatar
  • 1,751
2 votes
1 answer
235 views

Registration case studies/research

I am working on a commercial website where customers choose a template and then use a drag and drop interface to create their own adverts or promos. Before the customer can access this section ...
Tommisauce's user avatar
1 vote
2 answers
139 views

Are use case documents essentially user flows in word form?

I'm writing an use case for an app I'm building and I realized that it's essentially an userflow, but in word form. E.g, you have tasks to complete, you figure out the different steps and alternative ...
pood's user avatar
  • 31
2 votes
1 answer
1k views

What is first, a customer journey map, personas creation or user cases?

I am in the beggining of a new app, and I would like to know the order of the tasks: after the questions to the users and stakeholders, what is the order? a customer journey map, personas creation or ...
Alejandro Gómez Naranjo's user avatar
1 vote
1 answer
66 views

Disabled cookies - is it a viable use case to relate to?

Disabled cookies - is it a viable use case to relate to? i.e. users reaching a website with disabled cookies, should i tailor a code case for them? Notify them that they cannot use the site w/o ...
Naor Urian's user avatar
1 vote
2 answers
409 views

Confused about the best way to map out bot flows

I'm part of a team that is building a messenger bot as another delivery method of data we're currently sending via email. The goal is to ship an MVP in a couple of weeks and validate the concept/...
Phoebe's user avatar
  • 146
3 votes
1 answer
493 views

How to deliver to Front-end developers the behavior spec of a component?

I am working on a new "component" for the company product that I work. The component is like an expansion panel which will have some call to actions that the user has to complete. This actions, the ...
Elizabeth González's user avatar
1 vote
4 answers
213 views

Guidlines for UX teams working from a use case document

I am trying to resolve an issue here: The business analyst team here are adamant that the use case document that they write (including some wireframes that they've done) should be used as a template ...
Cometodust's user avatar
0 votes
1 answer
62 views

Intuitive understanding of CMS-Rights [closed]

I am working on a CMS and users have problems to understand the Rights. Every user registers automatically and have no right unless someone put him into a Rightgroup. A Rightgroup have 15 rights ...
Grim's user avatar
  • 237
1 vote
5 answers
132 views

Whats the different between Use Case (in Software Development Process) vs User Goal (in Usability Testing)

My background is system analyst, but while learning UX processes I have faced several things that confuse me; one of them is the differences between User Goal that is used in usability testing and Use ...
Elie's user avatar
  • 77

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