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Questions tagged [testing-protocols]

2 votes
1 answer
308 views

Does the format of the Feedback Question (Numbers vs Stars vs Emoticons) affect the result?

I'm doing User Testing and collecting feedback from users at the end of the task. Some questions require the user to give a numerical rating on how easy or difficult the task was, would they recommend ...
cgtk's user avatar
  • 471
1 vote
0 answers
42 views

How can we lower the risk of migrating from an old site to a new site? [closed]

background knowledge about our app so you can have context : we are a multi-vendor B2B e-commerce website our users base is fairly small, with about 400+ active customers most of our users are middle-...
Eslam Nasser's user avatar
1 vote
1 answer
58 views

Audio for testing purposes

I hope this is the right place to ask this question. I am developing an app where there are many screens that play an audio voice-over or a video. Think a training sort of scenario. The app is almost ...
watbot's user avatar
  • 11
0 votes
1 answer
91 views

Should I tell interviewees remaining time for tests?

Context I was running a series of tests last week, with 6 groups of 4-5 people each. Tests consisted in showing images to participants and asking a qualitative open ended question that had to be ...
Devin's user avatar
  • 38.5k
5 votes
6 answers
413 views

Is guerilla testing meant to be ad hoc and improvised?

I think any type of research and testing activity should have some planning and structured involved, in the same way that adopting an Agile software development process doesn't mean throwing all the ...
Michael Lai's user avatar
  • 27.9k
6 votes
1 answer
1k views

Research and testing for chatbots in user interface design

Given the recent news about Microsoft's Tay chatbot being pulled off the internet after being exploited for its vulnerabilities, I was wondering if there is much research out there on the value of ...
Michael Lai's user avatar
  • 27.9k
3 votes
1 answer
142 views

What is the best way to drive a user testing?

I'm product designer in software. Next monday I'll drive a user testing session with the product team and I'd like to submit you the way we'll do it. Could you confirm if it's the best way to do? ...
Léa Mendes Da Silva's user avatar
2 votes
1 answer
306 views

When conducting a tree test, is it ever okay to use keywords in the task that are present in the tree?

I'm conducting some tree tests, and I'm wrestling with if it's ever okay to use keywords in the task that are present in the tree. I know the general advice is NO, but I'm having a hard time phrasing ...
Eric Mobley's user avatar
5 votes
4 answers
278 views

Should we ask users to play a role when performing user testing?

I'm actually working on a users-testing session, to test an expense report application. My question is: When I ask the user to do a task, should I ask them to play a role? Example: If we want users ...
Léa Mendes Da Silva's user avatar
1 vote
1 answer
182 views

Testing memorability of a homepage

I am testing the design and layout of a homepage for a SaaS product. The layout is not clickable so i am only testing how clearly it communicates its message and I am trying to mimic behaviour of ...
colmcq's user avatar
  • 8,300