Typically, a DC voltmeter reads an oscillating or PWM output as its mean DC level, ignoring the AC / switching noise on the node.
You need a faster instrument to resolve what's going on here: an oscilloscope. The output can toggle in the low MHz, well beyond what a DMM can see. It might be as low as some kHz, if due to Vcc bounce due to the load switching on and off. Thus you should also read Vcc (or whatever the equivalent is here), and both inputs.
Note that Vcc pulling down, can provide negative feedback that might override your meager(?) positive feedback amount (R5). The solution in that case is to reduce the feedback resistor to ensure a suitable hysteresis band. Sufficient bypass capacitance (actual capacitance under DC bias; this varies by capacitor type!) is also required.
This calculator on my website,
Resistor Dividers | Calculators | Seven Transistor Labs, LLC
can be used to select resistor values.
Matter of fact, this is a useful article that I've been meaning to write, so here we go;
Designing A Hysteresis Band | Articles | Seven Transistor Labs, LLC
I'll forward some highlights here; check the link for further commentary.
(Note that, as you've not labeled any nodes on the schematic, I'll just redraw the schematic, using my own node names and part numbers. You'll have to recognize which is which in your schematic. If you wish for greater clarity in the future, more specific schematics make this easier for answerers to deliver.)

Suppose we want 11.5V rising and 11.0V falling thresholds; a hysteresis band of 0.5V. Observe that, around the switching point, the output pull-up R5 makes a divider with R6, from 11.25V (take the average for simplicity) to OUT to B (about 0.7V when on). OUT when high, will be about 1.66V then, and OUT when low, <0.4V (call it 0.2V typical). This ~1.4V swing, feeds back to the R2-R3 divider via R1, making a sort of two-way divider. We want R1, R2 and R3 such that, for a 1.4V swing here, we have 0.5V swing at VCC.
Note: we actually want the case where VOH = VOL, and VS is changing; this isn't quite an accurate use of this calculator, but for small changes like this, we can make a reasonable approximation by using the same relative variance in VO instead. That is, for thresholds of 11.5 and 11.0V, scaled down to ~5.1V, we get 5.23 and 5.0V instead. So, entering these values into the calculator:
VIH = 1.66
VIL = 0.2
VOH = 5.23
VOL = 5
VS = 11.25
R1 = 100000
we find R2 = 35.67k and R3 = 39.3k.
The resistor values can be changed all together by simple proportion; there may be standard values that fit better, in other ranges, than these starting with R1 = 100k exactly. You may find it desirable to adjust the value further, anyway, to account for the above approximations, or for other circuit tolerances.
Bonus schematic, in the resident simulator:

simulate this circuit – Schematic created using CircuitLab
Note that I'm approximating an open-collector type comparator as an op-amp with ideal diode. The included TL081 model does not include output saturation voltage correctly, which is bad when you want a TL081, but in fact gives the correct result here. This simulation gives thresholds of 10.7 and 11.3V, slightly below desired; not bad given the rough models used.