Your consumer rights depend on the reason for the cancellation, policy professional Kat George writes, and whether the circumstances were beyond the organiser’s control

Though products are getting flimsier, policy professional Kat George says that as a consumer, you still have rights

Auditing your health insurance has to be an annual task if you want to be efficient with your finances, writes Australian policy expert Kat George. While your needs might change, the strategy you use to assess them doesn’t have to

Advertising shown in Australia cannot be false or misleading, writes policy expert Kat George. But false claims on the internet are vast and regenerative

Ticket-selling websites are free to set prices as they want, Australian policy expert Kat George writes. Buying direct from the box office is the best way around this

When a product isn’t delivered within a reasonable timeframe, it’s up to the retailer to provide a solution, writes Australian policy expert Kat George

Consumer law is on your side here, Australian policy expert Kat George writes. If the business won’t cooperate, call the Office of Fair Trading

Australian businesses do not have to offer a cost-free way of paying, policy professional Kat George writes. But it’s a good time to make your voice heard on this issue

With a growing e-waste problem, you’re right to pursue a repair, writes policy professional Kat George. Your consumer rights extend beyond a product’s warranty too

Support for heritage homeowners investing in green tech is growing, writes policy professional Kat George. But you may need to put in some legwork

Unfortunately, dynamic pricing is legal in Australia, writes policy professional Kat George. But there are some things you can do to sidestep it when you’re shopping around

When it comes to what you can and can’t do in your home, the rules can be blurry, writes policy professional Kat George. First, seek out your building’s bylaws

Australian alcohol labelling is contentious, writes policy professional Kat George. Declare your allergies as servers are obliged to help you

If your pet has a heritable defect, you can ask the breeder to cover the ‘repair’, writes Australian policy professional Kat George. But the puppy’s behaviour is another matter

I wouldn’t bank on a business allowing refunds on a gift card, writes Australian policy professional Kat George. But if they have misrepresented the terms you may be entitled

The stress and cost of dispute resolution can outweigh the loss of a bond, writes Australian policy professional Kat George. Here’s what you should do

All packaged food has to comply with national food standards, writes policy professional Kat George. Some exemptions apply – but if you’re concerned you should ask the seller

Your grocery store may not be obliged to display pricing in this way, writes policy professional Kat George. But you can still advocate for it to do so

The shoes might not be an authentic designer pair and have failed reasonable consumer expectation, writes policy expert Kat George. Although Vestiaire is an overseas company, Australian consumer law still applies

You have a right to return the product if you think it’s faulty, says policy expert Kat George – but it will take some time and effort to claim your refund