PYMNTS Intelligence

The Real Reason Companies Are Struggling to Scale AI

The Real Reason Companies Are Struggling to Scale AI
The Real Reason Companies Are Struggling to Scale AI
May 19, 2026  |  artificial intelligence

Every company says AI is a priority. Budgets are going up. Executive buy-in is strong. So why does scaling feel so hard for so many...

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81% of Consumers Say Smart Embedded Offers Could Shape Where They Shop
81% of Consumers Say Smart Embedded Offers Could Shape Where They Shop
May 19, 2026  |  Consumer Insights

The next fight for consumer loyalty may start before checkout, when shoppers are still deciding what belongs in the cart. Get the Full Story Complete...

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The Issuers Pulling Ahead Are Building Into Customers’ Money Flows
The Issuers Pulling Ahead Are Building Into Customers’ Money Flows
May 19, 2026  |  Credit Cards

The competition among card issuers is no longer centered only on rewards rates or promotional offers. Increasingly, it is about whether an issuer can become...

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AI Fraud Turns Big Companies Into Bigger Targets
AI Fraud Turns Big Companies Into Bigger Targets
May 19, 2026  |  Fraud Prevention

Conventional wisdom has long held that larger enterprises possess natural advantages in cybersecurity and fraud prevention. Bigger budgets, deeper technical teams and greater access to...

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Banks Use Apps to Push Cards Top of the Wallet
Banks Use Apps to Push Cards Top of the Wallet
May 18, 2026  |  Digital-First Banking

The bank app is no longer just a utility for checking balances or paying bills. Increasingly, it is becoming the control center for customer engagement,...

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More than 4 in 10 Digital Bank Users Prefer Wallets Over Cards
More than 4 in 10 Digital Bank Users Prefer Wallets Over Cards
May 18, 2026  |  Payment Methods

Digital bank customers are not just experimenting with new payment methods. They are increasingly reshaping what mainstream payments behavior looks like, particularly as mobile-first consumers...

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Small-Business Banking Has a Segmentation Problem
Small-Business Banking Has a Segmentation Problem
May 18, 2026  |  Banking

The term “small business” has traditionally functioned as a sort of economic shorthand. Banks, payment companies, FinTech firms, and even policymakers spoke about small-and-medium-sized businesses...

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The Paycheck Safety Net Now Includes a Side Hustle
The Paycheck Safety Net Now Includes a Side Hustle
May 15, 2026  |  Consumer Finance

Side hustles have moved from optional income enhancers to a routine feature of household financial management, reflecting a labor market where steady pay is no...

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