Aptum reposted this
In the last couple of weeks, I hosted a pair of executive dinners in Toronto and Montreal with Aptum. The topic couldn't be more timely—or more provocative: the enshittification of the modern tech stack. If you haven't heard the term, it's a pattern of rent-taking where a platform offers something incredible; then locks you in; and finally, once you're trapped, extracts onerous payments from you. It views customers as hostages. Some examples: - Blockbuster exacting punitive late fees. - Uber paying drivers less and less, and setting sky-high surge pricing. - Hyperscalers adding creeping costs and new fees, knowing companies can't move their workloads. - Frontier AI firms offering tokens at a massive discount, then quietly changing their pricing and terms. This stuff is often subtle. Big cloud providers quietly extended their depreciation periods on aging server hardware without passing the savings on to clients. With banks and airlines, you can't talk to a human any more, just a chatbot trained to deny you the recourse you deserve. In AI, Gemini Flash 3.5 doesn't work in a command line, which means you're steered towards Google's Antigravity platform. Spotify convinced us to stop buying CDs, but now you don't own your music collection and you're a customer for life. And streaming video companies like Disney and Prime now trickle out a show a week, show ads, and find more ways to keep you hooked and monetize you. If you have a vague sense that the world is less and less fair, and that more and more of your money goes to things you love less and less, you've experienced enshittification. In IT, executives are waking up: In a recent survey, more than 80% of CIOs are planning to migrate some of their workloads to on-premise or third-party hosting platforms that actually pick up the phone and control their spiraling compute costs. This is what came across loud and clear across both events. Executives have had enough, and they're looking for the exits. Everyone had a story to tell, and the frustration was palpable. Here's to more open, honest, small-group conversations about where tech is heading and what enterprises can do about it.