How do you measure your design team's impact?

1 Project metrics

Project metrics are the quantitative measures that track the progress and quality of your design team's deliverables. They include indicators such as schedule, cost, scope, and change requests. By monitoring these metrics, you can assess how well your design team is meeting the project objectives and requirements, and how efficiently they are using the resources and time allocated. You can also compare these metrics with the baseline and the benchmarks to identify any deviations or risks that need to be addressed.

2 Stakeholder feedback

Stakeholder feedback is the qualitative measure that captures the opinions and perceptions of your design team's clients, partners, and end-users. It includes indicators such as satisfaction, expectations, communication, and collaboration. By collecting and analyzing stakeholder feedback, you can evaluate how well your design team is meeting the stakeholder's needs and expectations, and how effectively they are communicating and collaborating with them. You can also use stakeholder feedback to identify any gaps or issues that need to be resolved or improved.

3 Design quality

Design quality is the measure that reflects the technical excellence and innovation of your design team's outputs. It includes indicators such as functionality, reliability, usability, aesthetics, and sustainability. By reviewing and testing your design team's outputs, you can assess how well they are meeting the design specifications and standards, and how well they are solving the problems and challenges of the project. You can also use design quality to identify any errors or defects that need to be corrected or prevented.

4 Team performance

Team performance is the measure that indicates the effectiveness and efficiency of your design team's processes and interactions. It includes indicators such as productivity, creativity, collaboration, engagement, and learning. By observing and surveying your design team, you can assess how well they are working together, how well they are utilizing their skills and knowledge, and how well they are adapting to changes and feedback. You can also use team performance to identify any strengths or weaknesses that need to be leveraged or developed.

5 Impact assessment

Impact assessment is the measure that evaluates the outcomes and benefits of your design team's work on the project and the society. It includes indicators such as value, relevance, sustainability, and scalability. By conducting and reviewing impact assessment, you can assess how well your design team's work is contributing to the project goals and the stakeholder's interests, and how well it is addressing the social and environmental issues and opportunities. You can also use impact assessment to identify any positive or negative impacts that need to be enhanced or mitigated.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?