The Guinness Partnership
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  • About us

    We’re here to improve people’s lives – and create possibilities for them. We do this by providing as many high-quality homes as possible and the housing services our residents need most.

    • What we do
    • How we’re doing
    • Who we are
    • For investors
    • Legal and governance
    • News
    • Working at Guinness
    • Our Privacy Notice
    • Cost of Living Hub

    For investors

    Publications

  • For tenants

    Welcome to your new home with Guinness. You'll find all the information you need about moving in and making the most of your home and community here.

    • Resident Welcome Pack
    • Moving into your home
    • Repairs
    • Rent and service charges
    • Advice and support
    • Your home
    • Anti-social behaviour
    • Your neighbourhood
    • Moving out
    • Tenants home contents insurance
    • YourGuinness magazine
    • Safeguarding
    • Resident policies
    • Superior Landlords & Managing Agents
    • Getting involved
    Team looking at repairs plans

    Report a repair

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    Sign up to MyGuinness online services

  • For homeowners

    Welcome to your new home with Guinness. You'll find all the information you need about moving in and making the most of your home and community here.

    • Homeowner Handbook
    • Moving in
    • Rent and service charge
    • Repairs and maintenance
    • Your home
    • Anti-social behaviour
    • Your neighbourhood
    • Moving on
    • YourGuinness magazine
    • Domestic abuse
    • Resident policies
    • Superior Landlords & Managing Agents
    • Getting involved
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    Cost of Living Hub

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    Sign up to MyGuinness online services

  • Your community

    We know your home isn't just about bricks and mortar. It’s important you also love living in your community, feel your voice is heard, and you are able to thrive. To support you to achieve this, we work with a range of partners to provide you with opportunities to increase your wellbeing, personally and professionally develop, and connect with your community.

    • Have your say
    • Housing Perks
    • Parentkind – Parenting Support
    • Stay Nimble – National
    • Talk, Listen, Change – Counselling
    • Community Grants
    • Learning hub
    • Other projects
    • Resident Voice
    Housing Perks logo

    Housing Perks

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    Parentkind

  • Find a home

    If you're looking to take your first steps onto the property ladder or for a home to retire to, we're confident we have the home for you.

    • Rent a home
    • Buy a home
    • Housing for people over 55
    • Extra care
    • Sheffield Foyer
    • You’ve been provisionally offered a property
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    Find a home to rent

    A shared owner in their home

    Find a home to buy

  • Building homes

    We’re committed to building new homes and maintaining and improving our existing ones. We invest around £350m and build around 800 homes per year.

    • Our homes
    • Regenerating our estates
    • Sustainable homes
    • Building homes with us

    Take a look at our homes

    Building homes with us

  • Contact us

    Need to get in touch with someone at Guinness? You can contact us online, call us or write to the team.

    • General queries
    • Report anti-social behaviour
    • Report a neighbourhood issue
    • Make a complaint
    • Request a parking permit
    • What to expect from us
    • Damp, Mould and Condensation
    • Request a key fob
    • Pay a compliment
    • Make a payment
    Cleaning up graffiti

    Report Anti-social behaviour

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    Sign up to MyGuinness online services

  • MyGuinness

    Our brand new MyGuinness app and online service are now available — giving you a faster, simpler way to manage your home.

    • How to create a MyGuinness account
    • How to reset your MyGuinness password
    • MyGuinness Prize Draw
    • MyGuinness online service & app FAQs
    The Guinness Partnership logo, featuring an olive-green house shape integrated with a large letter “G”.

    How to create a MyGuinness account

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    MyGuinness FAQs

  • Report a repair Report a repair
  • Report ASB Report ASB
  • Paying your rent Paying your rent
  • MyGuinness MyGuinness
  • Guinness Careers Guinness Careers
  • Estate services Estate services
  • Make a complaint Make a complaint
  • Find a home Find a home
  • Welfare reform Welfare reform
  • Get in touch Get in touch

Make the most of the summer holidays for less

Free activities, low-cost ideas and support for a fun, affordable school holiday
Make the most of the summer holidays for less

Tenants home contents insurance

As your housing provider, The Guinness Partnership insures the building and anything we provide. You’re responsible for insuring your own belongings (your home contents), such as furniture, carpets and electrical items
Tenants home contents insurance

New MyGuinness online service and app are now live

Find out more and download the app today
New MyGuinness online service and app are now live

Staying safe in hot weather

Get advice on how to protect yourself and others in heatwaves
Staying safe in hot weather

Need extra support to evacuate in an emergency?

A Residential Personal Emergency Evacuation Plan (RPEEP) explains what extra support a resident may need to evacuate their home safely in an emergency
Need extra support to evacuate in an emergency?

The Guinness Household Survey

Complete our Household Survey here to help us ensure our services meet the needs of your household
The Guinness Household Survey

Cost of Living Hub

Take a look at our advice, help and support on ways to ease the pressure
Cost of Living Hub

Your Community

Find out more about the difference we’re making — with residents leading the way
Your Community

Latest news

Find out what's happening around Guinness
Latest news

Our History

We’ve been around for 136 years, and have a fascinating history. You can explore it with our dedicated archive website
Our History

Discover more

  • Damp, Mould and Condensation
  • Your tenancy
  • MyGuinness - online services
  • Make a complaint
  • Working at Guinness
Get in touch

Latest News

Person wearing a dark school blazer, white shirt and striped tie, standing in a doorway and holding the straps of a bright green backpack. The person is wearing round glasses and looking toward the camera. A dark door panel and light-coloured wall are visible in the background.

Support available for back-to-school uniform costs

A pink piggy bank wearing red sunglasses sits on sand beside a rolled yellow towel, a starfish, and a seashell. The objects are arranged against a light blue background, creating a beach-themed scene often used to represent saving money for a holiday, travel, or leisure activities.

Make the most of the summer holidays for less

Residents sit in a lounge during a guide dog visit, with two black guide dogs resting and walking in the foreground while a presenter speaks to the group.

Pickmere residents enjoy inspiring guide dogs visit

Read more news
  • About Guinness

    • What we do
    • How we’re doing
    • Our future plans
    • Legal and governance
    • Gender and Ethnicity Pay Gap Reports
    • Modern slavery statement
  • In partnership with us

    • For investors
    • Building homes with us
  • News and media

    • Latest news
    • Your community
    • Press team
  • Talk to us

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    • Vimeo
  • Call us or contact us online

    Make a complaint

Our other sites

  • Homes for sale
  • Careers at Guinness
  • Annual Reviews
  • Our Privacy Notice
  • About this site
  • Site map
  • Accessibility Statement

Copyright © 2026 The Guinness Partnership

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